Closed Bug 247882 Opened 21 years ago Closed 21 years ago

Uncaught exception from user code

Categories

(Bugzilla :: Creating/Changing Bugs, defect)

x86
Linux
defect
Not set
blocker

Tracking

()

RESOLVED WORKSFORME

People

(Reporter: venkat, Assigned: myk)

Details

User-Agent: Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.0; .NET CLR 1.1.4322; .NET CLR 1.0.3705) Build Identifier: We are getting the following exception while accessing bugzilla for query, new report. We haven't done any changes to the existing scripts. It will be great if we can let us know what might be the problem. Log from the Server: ==================== Log From the Browser: ===================== Internal Server Error The server encountered an internal error or misconfiguration and was unable to complete your request. Please contact the server administrator, root@india.yasutech.com and inform them of the time the error occurred, and anything you might have done that may have caused the error. More information about this error may be available in the server error log. -------------------------------------------------------------------------------- Apache/1.3.23 Server at india Port 80 [root@india httpd]# tail -f error_log data/versioncache did not return a true value at globals.pl line 628 (#1) (F) A required (or used) file must return a true value to indicate that it compiled correctly and ran its initialization code correctly. It's traditional to end such a file with a "1;", though any true value would do. See perlfunc/require. Uncaught exception from user code: data/versioncache did not return a true value at globals.pl line 628. main::GetVersionTable() called at /usr/home/bugzilla/bugzilla-2.16.5/ent er_bug.cgi line 66 [Mon Jun 21 10:30:00 2004] [error] [client 192.168.9.60] Premature end of script headers: /usr/home/bugzilla/bugzilla-2.16.5/enter_bug.cgi data/versioncache did not return a true value at globals.pl line 628 (#1) (F) A required (or used) file must return a true value to indicate that it compiled correctly and ran its initialization code correctly. It's traditional to end such a file with a "1;", though any true value would do. See perlfunc/require. Uncaught exception from user code: data/versioncache did not return a true value at globals.pl line 628. main::GetVersionTable() called at /usr/home/bugzilla/bugzilla-2.16.5/sho w_bug.cgi line 53 [Mon Jun 21 10:32:59 2004] [error] [client 192.168.9.60] Premature end of script headers: /usr/home/bugzilla/bugzilla-2.16.5/show_bug.cgi Reproducible: Always Steps to Reproduce: 1.Loginto Bugzilla 2. Click on New BugReport or Query or Reports 3. The above exception thrown in Actual Results: Internal Server Error The server encountered an internal error or misconfiguration and was unable to complete your request. Please contact the server administrator, root@india.yasutech.com and inform them of the time the error occurred, and anything you might have done that may have caused the error. More information about this error may be available in the server error log. -------------------------------------------------------------------------------- Apache/1.3.23 Server at india Port 80 Expected Results: We are expecting New Bug Report template
Please clarify... what version are you using? is this a new installation? did you run checksetup without error?
works for everyone else... ask on a support forum to troubleshoot yours.
Status: UNCONFIRMED → RESOLVED
Closed: 21 years ago
Resolution: --- → WORKSFORME
QA Contact: matty_is_a_geek → default-qa
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