Closed Bug 247914 Opened 20 years ago Closed 20 years ago

zero byte files when saving attachments from IMAP server

Categories

(MailNews Core :: Networking: IMAP, defect)

x86
Linux
defect
Not set
critical

Tracking

(Not tracked)

RESOLVED DUPLICATE of bug 249195

People

(Reporter: info, Assigned: Bienvenu)

Details

(Keywords: dataloss)

Attachments

(1 file)

112.34 KB, application/x-zip-compressed
Details
User-Agent:       Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.7) Gecko/20040616
Build Identifier: Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.7) Gecko/20040616

sometimes I get 0 byte files when trying to download a file (gif, for example)
that is attached to an email sitting in my IMAP server's INBOX.

Reproducible: Sometimes
Steps to Reproduce:
Severity: normal → critical
Keywords: dataloss
Assignee: sspitzer → bienvenu
Component: Attachments → Networking: IMAP
QA Contact: grylchan
Can you attach an imap protocol log of a session where this happens?

http://www.mozilla.org/quality/mailnews/mail-troubleshoot.html#imap

do you have your inbox configured for offline use in Mozilla? Does this happen
when you save a single attachment?
I tried to get an IMAP og file, but it is empty!
http://www.mozilla.org/quality/mailnews/mail-troubleshoot.html#imap
does not tell me how to set NSPR_LOG_MODULES when I want to get IMAP logs, it
only tells about POP3, SMTP etc.
I tried set NSPR_LOG_MODULES=IMAP4:5 but it did not work also.
Attached file IMAP session log file
ok, now I managed it to get a proper log file. But of course downloading of the
attachments now worked. Does this log file help then?
a log file of a case where the problem happens would be more useful, yes.
Status: UNCONFIRMED → NEW
Ever confirmed: true
Help! I have a log file with that download error, but imap.zip is ~5,5 MB, so I
cannot upload it! What's next?
have a look at bug 243548 too
has anyone tried a recent trunk or aviary branch build? I suspect this is fixed
by the fix for bug 249195
duping - try a recent build.

*** This bug has been marked as a duplicate of 249195 ***
Status: NEW → RESOLVED
Closed: 20 years ago
Resolution: --- → DUPLICATE
Product: MailNews → Core
Product: Core → MailNews Core
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