Closed Bug 248561 Opened 20 years ago Closed 12 years ago

No error message and no file saved when save path is long enough

Categories

(Thunderbird :: Message Reader UI, defect)

x86
Windows XP
defect
Not set
critical

Tracking

(Not tracked)

RESOLVED DUPLICATE of bug 711016

People

(Reporter: marciann, Unassigned)

References

(Depends on 1 open bug)

Details

(Keywords: dataloss)

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7) Gecko/20040614 Firefox/0.9
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7) Gecko/20040614 Firefox/0.9

I'm using Mozilla Thunderbird 0.7 (but this happened with version 0.6, too (I
didn't check with previous ones), under Windows XP SP1, with NTFS filesystem,
and found this problem:
when I try to save a mail (for example from a newsgroup) on a place on my hard
disk, when the combination of path and chosen filename is too long (when it goes
beyound the limit allowed by the OS, I think), Thunderbird doesn't give any
error or warning, and it seems the mail was saved, but the mail isn't simply
saved. Choosing a shorter filename allows me to save, but... well, I think
Thunderbird should emit an error in these cases (as when not valid character are
used with filenames (as ':' for example).

I dind't try under Linux of Mac OS X.

PS. The same problem happens with Mozilla Firefox.
PPS. PPS. This is where I talked about the problem in the forums:
http://forums.mozillazine.org/viewtopic.php?t=89427
PPPS. This is the same problem submitted for Mozilla Firefox:
http://bugzilla.mozilla.org/show_bug.cgi?id=248560


Reproducible: Always
Steps to Reproduce:
1. I open any e-mail or newsgroup message
2. I choose to save it on my HD
3. I choose a very long combination of path and filename

Actual Results:  
The programs behaves as it saved the message, but it actually didn't (and didn't
give any errors or warnings).

Expected Results:  
The software should have done one of the following:
1) actually saving the message to my hard disk
2) say the chosen path/filename is too long

I wasn't using any theme or extension.
adding a dependency on Firefox bug.
Status: UNCONFIRMED → NEW
Depends on: 248560
Ever confirmed: true
Summary: Problem with saves: long names (Under Windows XP at least) → No error message and no file saved when save path is long enough
Version: unspecified → Trunk
Using TB 1.02 on OSX (2.8) has the same problem.  If the name is too long, has 
invalid characters, or the directory you try to save in is not writable, there 
is no error message. 
QA Contact: general
Assignee: mscott → nobody
Component: General → Message Reader UI
QA Contact: general → message-reader
Severity: normal → critical
Status: NEW → RESOLVED
Closed: 12 years ago
Resolution: --- → DUPLICATE
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