Closed Bug 249588 Opened 20 years ago Closed 20 years ago

ancestry.com - I can't install the mrsid plugin

Categories

(Tech Evangelism Graveyard :: English US, defect)

x86
Windows 98
defect
Not set
normal

Tracking

(Not tracked)

RESOLVED WORKSFORME

People

(Reporter: pparnold, Unassigned)

References

()

Details

User-Agent: Mozilla/5.0 (Windows; U; Win98; en-US; rv:1.7) Gecko/20040626 Firefox/0.9.1 Build Identifier: Mozilla/5.0 (Windows; U; Win98; en-US; rv:1.7) Gecko/20040626 Firefox/0.9.1 I can not get the mrsid plug-in viewer to plug in This is used to view census info at www.ancestry.com this page: http://www.ancestry.com/search/io/browse.aspx?c=11&state=Indiana&county=Johnson&township=White+River&ed=&roll=M432_155&STAbrv=IN&startimg=398&endimg=435&rp=403&hash=1662672525&width=1829&height=2873&levels=5&colorspace=Grayscale has a message in the center that says "click to get plug in" A little grey box opens and says "Plug-in Not Loaded" Navigator can retrieve the plug-in for you from: http://www.ancestry.com/search/io/plugin.htm click - get plug-in make sure software installation is enabled YES Java/JavaScript enabled ? Where I download the plug in, install, it says navigator will open it. I reboot. HOW can I install this plug in in Firefox? Reproducible: Always Steps to Reproduce: 1. 2. 3.
The extension installer probably needs to be reworked to play nice with Firefox.
Assignee: bugs → english-us
Component: File Handling → English US
Product: Firefox → Tech Evangelism
QA Contact: bmo → english-us
(In reply to comment #1) > The extension installer probably needs to be reworked to play nice with Firefox. I found this plugin which does work: (http://plugindoc.mozdev.org/windows2.html#MrSID) Lizardtech Express View Version: 3.0.0.290 Firefox 0.8: Automatic Mozilla 1.4: Automatic Netscape 7.1: Automatic The Lizardtech Express View installer will automatically detect your browser's plugins folder and install the plugin. Note: This plugin was previously known as the "MrSID Plugin". You just can't do the install from Ancestry.
Status: UNCONFIRMED → RESOLVED
Closed: 20 years ago
Resolution: --- → WORKSFORME
Summary: I can't install the mrsid plugin → ancestry.com - I can't install the mrsid plugin
*** Bug 277832 has been marked as a duplicate of this bug. ***
Product: Tech Evangelism → Tech Evangelism Graveyard
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