German special characters print as weird glyphs (eg. ö becomes u-ring)



MailNews Core
14 years ago
9 years ago


(Reporter: Alan Plum, Assigned: Scott MacGregor)


Other Branch
Windows 98

Firefox Tracking Flags

(Not tracked)




14 years ago
User-Agent:       Mozilla/5.0 (Windows; U; Win98; de-DE; rv:1.6) Gecko/20040206 Firefox/0.8
Build Identifier: Mozilla/5.0 (Windows; U; Win98; de-DE; rv:1.6) Gecko/20040206 Firefox/0.8

Mails with the ISO-8859-1 character set and umlauts (הצ�, ...) in them are
previewed correctly by Thunderbird's Print Preview, but then print with bogus
characters instead of the umlauts.
The printer software's print preview (if set to be called instead of the printer
upon telling TB to "Print") already shows these bogus characters, so the
transformation has to take place between the print command and the reception by
the print driver.

This might be an issue with non-ASCII characters in general and might occur with
other Mozilla products too.

Reproducible: Always
Steps to Reproduce:
1A. Open a mail with umlauts in them (German spam for example)
1B. Write yourself an e-mail with umlauts in it and open it upon receiving it
2. Open Print Preview for the mail
3. Print the mail
4. Stare at the result lying in your printer
5. Repeat
Actual Results:  
The umlauts are all wrong (� becomes z-dot, צ becomes u-ring, ...)!

Expected Results:  
The umlauts should be all right!

Problem occured with stable 0.5, 0.7.1 and 0.7.1 German (
The printer in question is a Hewlett-Packard hp deskjet 959c.

Comment 1

13 years ago
Alan Plum, do you have a sample message that exhibits the problem?  Please save 
it as a .EML file and attach it to this bug.

Comment 2

13 years ago
(In reply to comment #1)
> Alan Plum, do you have a sample message that exhibits the problem?  Please save 
> it as a .EML file and attach it to this bug.

Eh. I would love to, but for some reason Thunderbird now keeps on crashing on me
whenever I try to save a mail.

Just copy these characters into an e-mail:

Ä ä Ö ö Ü ü ß

And print it.

If it doesn't come out the same way it looks on screen, I'm not imagining things.

Comment 3

13 years ago
WorksForMe, TB0.7, Win2K

Comment 4

13 years ago
Possible dupe of bug 103240 or bug 126806.
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Last Resolved: 12 years ago
Resolution: --- → EXPIRED
WFM with version (20070706) under WinXP.
Severity: major → normal
Component: General → Printing
Product: Thunderbird → Core
Version: unspecified → Other Branch
Component: Printing → MailNews: Printing
QA Contact: printing
Product: Core → MailNews Core
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