250229 - Mozilla consistently "unexpectedly quits".

Status: RESOLVED WORKSFORME

(SeaMonkey :: General, defect)

Description

[Pamela Jeter]

User-Agent:       Mozilla/5.0 (Macintosh; U; PPC Mac OS X Mach-O; en-US; rv:1.7) Gecko/20040616
Build Identifier: Mozilla/5.0 (Macintosh; U; PPC Mac OS X Mach-O; en-US; rv:1.7) Gecko/20040616

Mozilla accesses the webpage, www.nytimes.com, but then instantly crashes.

Reproducible: Always
Steps to Reproduce:
1.type www.nytimes.com in search url line
2.hit enter
3.

Actual Results:  
Mozilla quits and i receive an error message saying Mozilla unexpectedly quit.
sometimes it will actually show the website for a brief period of time before it
shutsdown the browser. 

Expected Results:  
Accessed www.nytimes.com without crashing the browser.

Comment 1

[Patrick]

wfm on Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8a2) Gecko/20040704.
MAC specific?

Reporter, just to make sure: what do you mean with "type www.nytimes.com in
search url line". Is that the address bar?

Comment 2

[Pamela Jeter]

I operate on Mac OS X, 10.3.4. and yes i'm do mean typing in the url into the
address bar. 


(In reply to comment #0)
> User-Agent:       Mozilla/5.0 (Macintosh; U; PPC Mac OS X Mach-O; en-US;
rv:1.7) Gecko/20040616
> Build Identifier: Mozilla/5.0 (Macintosh; U; PPC Mac OS X Mach-O; en-US;
rv:1.7) Gecko/20040616
> 
> Mozilla accesses the webpage, www.nytimes.com, but then instantly crashes.
> 
> Reproducible: Always
> Steps to Reproduce:
> 1.type www.nytimes.com in search url line
> 2.hit enter
> 3.
> 
> Actual Results:  
> Mozilla quits and i receive an error message saying Mozilla unexpectedly quit.
> sometimes it will actually show the website for a brief period of time before it
> shutsdown the browser. 
> 
> Expected Results:  
> Accessed www.nytimes.com without crashing the browser.

Comment 3

[Felix Miata]

Conforming summary to TFM item 10 at 
http://www.mozilla.org/projects/tech-evangelism/site/procedures.html#file-new

Comment 4

[Frankie]

I can't say I agree with putting a crash bug of unknown origin in Evangelism. 

Meanwhile, I use nytimes.com regularly and it never crashes Moz Mac.

Pamela, when Mozilla crashes does Talkback appear and ask you to send a report
to Netscape? Or how about the little box asking to send a report to Apple?

Without crash log info from one or both of those sources, there's nothing we can
do to figure this out.

Comment 5

[Patrick]

No follow up from reporter -> wfm