251000 - xpcom.dll

Status: RESOLVED INVALID

(SeaMonkey :: General, defect)

Description

[Carl Simpson]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.1) Gecko/20040707
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.1) Gecko/20040707

When going to some web sights, I get a pop-up window saying "The procedure entry
point ?zget@nsDependentCString@@UBEPBDXZ  could not be located in the dynamic
link library xpcom.dll". But when I click the OK button it connects anyway.

This just started when I updated to the newest versionof Mozilla.

Reproducible: Sometimes
Steps to Reproduce:
1. Goto   http://www.mapquest.com/directions/main.adp?bCTsettings=1
2. Enter any two cities (I used Louisville, KY and Atlanta, GA)
3. Hit enter key.

Actual Results:  
Page clears and pop-up appears saying  "The procedure entry point
?zget@nsDependentCString@@UBEPBDXZ  could not be located in the dynamic link
library xpcom.dll". I either click the OK button or hit the Entrer key and the
page loads correctly.

Expected Results:  
Loaded without the pop-up,

Mozilla does not crash, but it is a major irritation. Most of the sights I need
to access seem to produce the pop-up.

Comment 1

[Michael Hendy (Hendikins)]

Do not install over the top of old builds of Mozilla, always uninstall your
existing version first as directed in the release notes.

Marking INVALID.

Comment 2

[Mats Palmgren (inactive)]

The error is most likely caused by a 3rd party Mozilla extension or theme.
See bug 247950, bug 249375, bug 241459 etc.

Carl, make a clean installation into a new directory and then use a freshly
created profile and see if that helps.

Comment 3

[Patrick]

See bug 195600 comment 71
[that was for Moz 1.4, but it still holds]
See the release notes at http://www.mozilla.org/releases/mozilla1.7/ and notably
section "BEFORE YOU INSTALL", which states:

"If you have a previous version of Mozilla installed

Before installing a new version of Mozilla, you should uninstall your previous
version first. If you have a third-party extension installed, particularly the
spell checker, you should also completely delete your Mozilla install directory
before making a new install. Do not install over an old Mozilla version."