251276 - Problems with web-based e-mail provider

Status: RESOLVED EXPIRED

(Core :: Printing: Output, defect)

Description

[Scott Stachowiak]

User-Agent:       Mozilla/5.0 (Macintosh; U; PPC Mac OS X; en-us) AppleWebKit/85.7 (KHTML, like Gecko) Safari/85.7
Build Identifier: Firefox 0.9.1

I get my e-mail through www.mailblocks.com.   When I try to print e-mail using the printer icon on 
the e-mail message, the computer freezes.  CMD-P will only print the first page of the e-mail, not 
the entire message.

Reproducible: Always
Steps to Reproduce:
1.  Set-up mailblocks account.  (It's free.)
1a.  Send yourself a longer e-mail message -- perhaps a newspaper article.
2.  Call up your inbox.
3.  Try to print an e-mail message by clicking on the printer icon in the upper right.
Actual Results:  
PRINTING box appeared.  Spiral went round and round and round.  Nothing happened.  Had to Quit 
browser.

Expected Results:  
E-mail message should have printed, in entirety, in a printer friendly format. At the moment, I 
have to use another browser in order to print my e-mail.  I'm trying to convert this to Thunderbird, 
but have no way of transferring my Address Book into Thunderbird.

Comment 1

[Dave Hester]

This problem is infinitely reproducible for Win XP mailblocks users as well. 
The print job seems to stick in spooling mode.

Comment 2

[Brian Ryner (not reading)]

reassign to gecko printing

Comment 3

[Boris Zbarsky [:bzbarsky]]

Scott, David, could one of you attach an HTML page that fails to print to this
bug, please?

Comment 4

[Dave Hester]

Attachment: HTML code (view source) from a page that is generating the print issue

Comment 5

[Boris Zbarsky [:bzbarsky]]

Does printing out that HTML, as-is show the issue?  If not, could you save the
page as "web page, complete" and test whether  that shows the problem?

Comment 6

[Gervase Markham [:gerv]]

This is an automated message, with ID "auto-resolve01".

This bug has had no comments for a long time. Statistically, we have found that
bug reports that have not been confirmed by a second user after three months are
highly unlikely to be the source of a fix to the code.

While your input is very important to us, our resources are limited and so we
are asking for your help in focussing our efforts. If you can still reproduce
this problem in the latest version of the product (see below for how to obtain a
copy) or, for feature requests, if it's not present in the latest version and
you still believe we should implement it, please visit the URL of this bug
(given at the top of this mail) and add a comment to that effect, giving more
reproduction information if you have it.

If it is not a problem any longer, you need take no action. If this bug is not
changed in any way in the next two weeks, it will be automatically resolved.
Thank you for your help in this matter.

The latest beta releases can be obtained from:
Firefox:     http://www.mozilla.org/projects/firefox/
Thunderbird: http://www.mozilla.org/products/thunderbird/releases/1.5beta1.html
Seamonkey:   http://www.mozilla.org/projects/seamonkey/

Comment 7

[Gervase Markham [:gerv]]

This bug has been automatically resolved after a period of inactivity (see above
comment). If anyone thinks this is incorrect, they should feel free to reopen it.