251311 - Philips.com - knowledge base un-usable due to JS bug. Clicking on "Next" does nothing

Status: RESOLVED WORKSFORME

(Tech Evangelism Graveyard :: English US, defect)

Description

[Fernando Cassia]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7) Gecko/20040625 Netscape/7.2 (ax)
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7) Gecko/20040625 

Philips "Knowledge Base" can't be used at all with Mozilla 1.7 due (apparently)
to a Javascript bug. See below.



Reproducible: Always
Steps to Reproduce:
1. Go to
http://www.kb.philips.com/SRVS/CGI-BIN/WEBCGI.EXE?NEW,KB=Philips_DVD_Player,CO={55BB1933-1781-4C1D-8CDF-26524D5A889F},DTREE=REF(DVP642),TS=P4C_AEN_KKB,VARSET=PMNAME:DVP642,VARSET=BRAND:1
2. Select any option
3. Click on "Next" button

Actual Results:  
Nothing happens. Javascript console shows error:
Error: theForm is not defined
Source File:
http://www.kb.philips.com/SRVS/CGI-BIN/WEBCGI.EXE?NEW,KB=Philips_DVD_Player,CO={55BB1933-1781-4C1D-8CDF-26524D5A889F},DTREE=REF(DVP642),TS=P4C_AEN_KKB,VARSET=PMNAME:DVP642,VARSET=BRAND:1
Line: 102


Expected Results:  
Proceed to the next page.

Comment 1

[timeless]

they know better too:
var inputs = window.document.forms["theForm"].elements;

Comment 2

[Hermann Schwab]

wfm Mozilla/5.0 (Windows; U; Win98; en-US; rv:1.7.5) Gecko/20041103 Firefox/1.0RC2
wfm Mozilla/5.0 (Windows; U; Win98; en-US; rv:1.8a5) Gecko/20041110