251401 - Office 2003's "File | Send to..." doesn't work!

Status: RESOLVED EXPIRED

(MailNews Core :: Simple MAPI, defect)

Description

[Chris Hota]

User-Agent:       Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1; .NET CLR 1.1.4322; .NET CLR 2.0.40607)
Build Identifier: Mozilla Thunderbird version 0.7.2 (20040707)

The subject pretty much says it all; no matter what order I install them in, 
Word and Excel 2003 will not recognize that Thunderbird is set to be the 
default mail client, and will "grey out" the menu item to send to a mail 
recipient.

I need this to work.

I have Thunderbird set as the default email and newsgroup client in the 
Internet Properties | Programs options.  Also, I used "Set program access and 
defaults" to set it as my email client, and I removed access to Outlook Express.

Any suggestions would be highly appreciated.

Thanks,

chris.

Reproducible: Always
Steps to Reproduce:
1. Install Microsoft Office 2003 and Thunderbird (any order)
2. After setting up an account in Thunderbird, go into Microsoft Word 2003.
3. Go to File | Send To and you will find that the option to send via email 
(Send to | Mail Receipient) is greyed out, indicating that Word does not 
recognize Thunderbird as an email application.

Actual Results:  
Nothing.

Expected Results:  
Ideally, "Send to | Mail Receipient as Attachment" should be available, and 
should open Thunderbird's compose window with the current document attached.

I tried installing Outlook 2003 to see if it was just a problem with my Word 
install.  After installing Outlook, I was able to send email with Outlook.  
Additionally, I was able to use "Set program access and defaults" to set my 
default mail client to Thunderbird, and it worked!  So, what is happening when 
I install Outlook that isn't happening in the Thunderbird MAPI config???

Comment 1

[Chris Hota]

Attachment: Demonstrates lack of "Send To" functionality in Word 2003 with Mozilla installed.

Comment 2

[R.K.Aa.]

dup of bug 202497?

Comment 3

[Chris Hota]

I don't believe this is a dupe of bug #202497... as I understand it, 202497 
deals with being able to register Mozilla as the default mail/news client in 
Windows -- ie, becoming the default URL handler for mailto: and news: items.  
That part DOES work; when I click on a mailto: link in IE, a Thunderbird 
compose windows pops up that's pre-populated with the correct address and 
subject, etc.

However, I think this bug is a different part of the MAPI problem; there is 
something incomplete about Thunderbird's MAPI implementation that makes it the 
default URL handler, but not the simple MAPI messaging agent.  Or, it could be 
that Microsoft changed something in Office 2003 so that it needs something more.

Or, I could be talking out of my ass and have no idea what I'm saying. 
(IANACoder.)

chris.

Comment 4

[Rüdiger Kramer]

A similar bug is the following:

1. I use the filemanager "total commander" by Christian Ghisler under win 2000
sp4 and xp sp1.   Mozilla Mail is my default mail application.
When I try to send a file via the context menu "send to - mail-Empfaenger"
mozilla opens with the mail dialog but total commander crashes reproducible.
First it seems to be a problem of the total commander, but this also happens
with the explorer. I found that both on a win 2000 and a windows xp machine.

2. When I try to change the default mail program from mozilla to another mail
program in the internet options mozilla remains standard mail program, also
after rebooting. When I delete the value "mozilla" in registry key "standard"
in HKLM Software\clients\Mail, both total commander and explorer do not crash
after using "send to menu"

best regards Ruediger Kramer Berlin
   

Comment 5

[Gervase Markham [:gerv]]

This is an automated message, with ID "auto-resolve01".

This bug has had no comments for a long time. Statistically, we have found that
bug reports that have not been confirmed by a second user after three months are
highly unlikely to be the source of a fix to the code.

While your input is very important to us, our resources are limited and so we
are asking for your help in focussing our efforts. If you can still reproduce
this problem in the latest version of the product (see below for how to obtain a
copy) or, for feature requests, if it's not present in the latest version and
you still believe we should implement it, please visit the URL of this bug
(given at the top of this mail) and add a comment to that effect, giving more
reproduction information if you have it.

If it is not a problem any longer, you need take no action. If this bug is not
changed in any way in the next two weeks, it will be automatically resolved.
Thank you for your help in this matter.

The latest beta releases can be obtained from:
Firefox:     http://www.mozilla.org/projects/firefox/
Thunderbird: http://www.mozilla.org/products/thunderbird/releases/1.5beta1.html
Seamonkey:   http://www.mozilla.org/projects/seamonkey/

Comment 6

[Gervase Markham [:gerv]]

This bug has been automatically resolved after a period of inactivity (see above
comment). If anyone thinks this is incorrect, they should feel free to reopen it.