251801 - Mozilla crashes when "Select a recipient from an Address Book"

Status: RESOLVED DUPLICATE of bug 254049

(MailNews Core :: Composition, defect)

Description

[nullmichl]

User-Agent:       Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.8a2) Gecko/20040714
Build Identifier: Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.8a2) Gecko/20040714

When I try to add a Mail Address into the composed mail via Button "Select a
recipient from an Address Book", Mozilla crashes completely after pressing OK in
the "Select Addresse" Window. 

Reproducible: Always
Steps to Reproduce:
1. Compose Mail
2. Add Address via the Address Button
3. Select one or more Addresses and click OK.

Actual Results:  
Mozilla crashes completely. Even the crash-report form won`t start.

Expected Results:  
Add the mail addresses properly into the composed mail.

Comment 1

[R.K.Aa.]

WFM, trunk CVS, Linux, 20040715

Are you adding the addresses to the "To" or "CC" fields in address dialog before
clicking OK? (WFM regardless)

Comment 2

[R.K.Aa.]

Forgot.. Is this an LDAP issue?

Comment 3

[nullmichl]

Yes. I added the addresses in the Mail Address window by clicking "To" (I also
tried drag and drop) before confirming with "OK". I tried different
combinations. Only "To", "To" and "CC", "BC" and so on. It`s all the same problem.
I select a mail address in the Mail Address dialogue, click e.g. "To", then
"OK". The addresses are showed in the proper fields of the composed mail for a
very short moment and then *zzzzpp" Navigator and Mail Client are gone.  

And no, it`s got nothing to do with LDAP.

Comment 4

[Adam Hauner]

nullmichl: Could you provide TalkBack incident ID?

Comment 5

[nullmichl]

.(In reply to comment #4)
> nullmichl: Could you provide TalkBack incident ID?

TalkBack is actually enabled but it doesn`t even appear when it crashes!
But: started the suite from shell. And here`s the output I get after the crash:

Gdk-ERROR **: BadPixmap (invalid Pixmap parameter)
serial 26216 error_code 4 request_code 54 minor_code 0

Unfortunately I`m no geek, so can anyone explain it? Is maybe anything wrong
with my system (got Suse 9.1)? I was already wondering that I couldn`t find this
bug in the database.


BTW:
Sorry @ all for the poor information til now. Should have provided the shell
output earlier. Damn me! It was late in the night, when I wrote this Bug Report...

Comment 6

[R.K.Aa.]

*** Bug 252282 has been marked as a duplicate of this bug. ***

Comment 7

[R.K.Aa.]

been googling around, and found that several gtk apps have been known to crash
with that message. (xchat, evolution, gmath..)

In at least once case it was caused by an incompatible Gtk theme, "Galaxy".

Which Gtk theme are you using? And which version of Gtk and gdk related libraries?

It must be fixed in later versions since so few see the bug.
Adding blizzard to CC in case he knows about this.

Comment 8

[nullmichl]

How do I find out what gtk-theme is installed?!
At /opt/gnome/share/themes/ (got Suse 9.1) there are 3 folders...:
Default
Geramik
ThinGeramik

I also looked for gtkrc. He found several but most in the mentioned folders.
There is one gtkrc in /home/myname/.kde/share/config/. This one seems to be the
most suspicious.
At the beginning of the script: 
style="default"

But I also got qtpixmap installed. It let gtk programms looks like qt programms!
(my kde theme is thin keramik v.3.2)

gtk and gtk-devel: 1.2.10-877
glib: 1.2.10-586
gnome-libs: 1.4.1.7-666
qtpixmap: 0.28-22 

Comment 9

[junkman]

Same problem here with SuSe 9.1

Do not have the Galazy theme installed

gtk version 1.2.10-877

gtk2 version 2.2.4-121

gdk-pixbuf version 0.22.0-57
and
gdk-pixbuf-gnome version 0.22.0-57

(In reply to comment #7)
> been googling around, and found that several gtk apps have been known to crash
> with that message. (xchat, evolution, gmath..)
> 
> In at least once case it was caused by an incompatible Gtk theme, "Galaxy".
> 
> Which Gtk theme are you using? And which version of Gtk and gdk related libraries?
> 
> It must be fixed in later versions since so few see the bug.
> Adding blizzard to CC in case he knows about this.

Comment 10

[Christopher Blizzard (:blizzard)]

The error message is pretty generic.  Lots of apps are going to crash with that.

Comment 11

[R.K.Aa.]

i have gdk-pixbuf-0.22.0-6.1.0 / gdk-pixbuf-gnome-0.22.0-6.1.0 here and don't
crash. Any upgrades you could try for your system? I don't believe you're seeing
a Mozilla bug, but rather a gdk bug..
You could of course also try changing the Gnome theme in case a theme engine or
bad theme are messing things up.

Comment 12

[nullmichl]

I`ve had gdk-pixbuf/gdk-pixbuf-gnome version 0.22.0-57.
Then I installed gdk-pixbuf/gdk-pixbuf-gnome version 0.22.0-6.1.0. That didn`t
solve the problem.
Besides: couldn`t find SuSE-rpm packages, so I took RedHat rpms. He didn`t
complatin and I had no complications since...

Comment 13

[R.K.Aa.]

So much for that theory. Did you changing the gtk theme? Test a color theme,
then restart mozilla and see what happens (not a pixmap theme, in other words)

Comment 14

[nullmichl]

Too stupid to change the theme. Installed gtk-theme-switch, but changes aren`t
applied! 
I tried to switch it to thinice and raleigh (I googled around and those themes
are no pixmap themes). Thinice is showing an error message when I do "apply" in
gtk-theme-switch:
tk-WARNING **: Unable to locate loadable module in module_path: "libthinice.so".
Couldn`t find this file anywhere on my hd. But changes aren`t applied anyway...
I also tried to edit gtkrc at the /home/myuser/.kde/share/config. This file
disappeard after I disabled "Apply colors for non-kde Applications" in the
control center of kde.

Comment 15

[YoaR]

It happens for me too. I'm using Mozilla/5.0 (X11; U; Linux i686; en-US;
rv:1.8a3) Gecko/20040817 with Mandrake 9.1 using KDE 3.1.0.

Comment 16

[Mark Banner (:standard8)]

*** Bug 262706 has been marked as a duplicate of this bug. ***

Comment 17

[Mark Banner (:standard8)]

I believe this bug is a duplicate of bug 254049, please re-open if you disagree

*** This bug has been marked as a duplicate of 254049 ***