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clicking on downloadable links does not automatically start the download manager, or install themes and extensions




Downloads API
13 years ago
9 years ago


(Reporter: CC, Assigned: Ben Goodger (use ben at mozilla dot org for email))


Firefox Tracking Flags

(Not tracked)




(3 attachments)



13 years ago
User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7) Gecko/20040707 Firefox/0.8
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7) Gecko/20040707 Firefox/0.8

When going to pages that have downloadable links, when I had firefox .8 it would
automatically start the download when I clicked on it, and save it to the pre
specified download folder without making me pick a place or name it.

Now since upgrading to .92 when I click on a link like the one in the above URL,
it clicks like it's supposed to, but then nothing happens, the download manager
doesn't open, and the status bar doesn't change.  It continues to say "done".

If I right click, I get the option to save link as, but that brings up the
dialog box where you have to navigate to the correct folder, and rename the
file.  If I do this they will download correctly, and the manager will open.

Additionally (I don't know if this is relevant), but when I open themes, and
press the button for updates I get the error "firefox encountered errors while
trying to find updates for some items" and there is a details button.  When I
click the details button it gives me the following information:

could not install there was a problem with the remote server either the server
was not found, or the service was not found" in the window it says

Reproducible: Always
Steps to Reproduce:
1. go to a page with a clickable download link i.e. "download now" like the
example above or this URL as well
2. click on the "install" or "download" now button
3. nothing happens

Actual Results:  
the install now button was highlighted around it, like it had been clicked, but
the download manager did not open, and the status bar still said "done"

Expected Results:  
should have started to download and download manager should have opened

i have not been able to install any additional themes or extensions, and it
happens with the extension manager as well as the theme manager.

Comment 1

13 years ago
Created attachment 153798 [details]
error screenshot

Comment 2

13 years ago
Created attachment 153799 [details]
error screenshot-2

Comment 3

13 years ago
Created attachment 153800 [details]
error screenshot-3

Comment 4

13 years ago
I am also having this bug on Mac OSX 10.2.8 under both Firefox 1.0 and 1.0.1.

It used to work, then it stopped working.  Trashing the prefs/plist and the
application support folders (including full circle) did not help.  Reverting to
1.0 did no fix it.

I can right click on a downloadable link and select "save link as..." and it
will download, but left-click does not automatically start the download.

I am using a Wacom Graphire 2 (4.7.9-2) tablet and mouse, but it seems to be
working fine in other apps.

Patrick Johnson

Comment 5

13 years ago
Having same problem trying to download Ad-Aware SE from Download.com using
Mozilla Mozilla 1.8b2 
Right click didn't work either. (IE does work, but not consistently -- sometimes
it halts and displays a shield in the lower left hand corner of the browser
window and won't allow any actions, other times it opens a window to override

Comment 6

13 years ago
I got today's build of Mozilla (I had to use IE to do it :-( ) and it now works
okay 4/1/05
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Last Resolved: 12 years ago
Resolution: --- → EXPIRED
Product: Firefox → Toolkit
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