If you think a bug might affect users in the 57 release, please set the correct tracking and status flags for Release Management.

clicking on downloadable links does not automatically start the download manager, or install themes and extensions

RESOLVED EXPIRED

Status

()

Toolkit
Downloads API
--
major
RESOLVED EXPIRED
13 years ago
9 years ago

People

(Reporter: CC, Assigned: Ben Goodger (use ben at mozilla dot org for email))

Tracking

Firefox Tracking Flags

(Not tracked)

Details

(URL)

Attachments

(3 attachments)

(Reporter)

Description

13 years ago
User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7) Gecko/20040707 Firefox/0.8
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7) Gecko/20040707 Firefox/0.8

When going to pages that have downloadable links, when I had firefox .8 it would
automatically start the download when I clicked on it, and save it to the pre
specified download folder without making me pick a place or name it.

Now since upgrading to .92 when I click on a link like the one in the above URL,
it clicks like it's supposed to, but then nothing happens, the download manager
doesn't open, and the status bar doesn't change.  It continues to say "done".

If I right click, I get the option to save link as, but that brings up the
dialog box where you have to navigate to the correct folder, and rename the
file.  If I do this they will download correctly, and the manager will open.

Additionally (I don't know if this is relevant), but when I open themes, and
press the button for updates I get the error "firefox encountered errors while
trying to find updates for some items" and there is a details button.  When I
click the details button it gives me the following information:

could not install there was a problem with the remote server either the server
was not found, or the service was not found" in the window it says
"firefox(default)"


Reproducible: Always
Steps to Reproduce:
1. go to a page with a clickable download link i.e. "download now" like the
example above or this URL as well
http://update.mozilla.org/themes/moreinfo.php?application=firefox&id=9&vid=10
2. click on the "install" or "download" now button
3. nothing happens

Actual Results:  
the install now button was highlighted around it, like it had been clicked, but
the download manager did not open, and the status bar still said "done"

Expected Results:  
should have started to download and download manager should have opened

i have not been able to install any additional themes or extensions, and it
happens with the extension manager as well as the theme manager.
(Reporter)

Comment 1

13 years ago
Created attachment 153798 [details]
error screenshot
(Reporter)

Comment 2

13 years ago
Created attachment 153799 [details]
error screenshot-2
(Reporter)

Comment 3

13 years ago
Created attachment 153800 [details]
error screenshot-3

Comment 4

13 years ago
I am also having this bug on Mac OSX 10.2.8 under both Firefox 1.0 and 1.0.1.

It used to work, then it stopped working.  Trashing the prefs/plist and the
application support folders (including full circle) did not help.  Reverting to
1.0 did no fix it.

I can right click on a downloadable link and select "save link as..." and it
will download, but left-click does not automatically start the download.

I am using a Wacom Graphire 2 (4.7.9-2) tablet and mouse, but it seems to be
working fine in other apps.

Thanks,
Patrick Johnson
pjohnson_moz
at
technoscope
dot
com

Comment 5

13 years ago
Having same problem trying to download Ad-Aware SE from Download.com using
Mozilla Mozilla 1.8b2 
http://www.download.com/Ad-Aware-SE-Personal-Edition/3000-8022_4-10045910.html?part=dl-ad-aware&subj=dl&tag=top5
Right click didn't work either. (IE does work, but not consistently -- sometimes
it halts and displays a shield in the lower left hand corner of the browser
window and won't allow any actions, other times it opens a window to override
security).

Comment 6

13 years ago
I got today's build of Mozilla (I had to use IE to do it :-( ) and it now works
okay 4/1/05
This is an automated message, with ID "auto-resolve01".

This bug has had no comments for a long time. Statistically, we have found that
bug reports that have not been confirmed by a second user after three months are
highly unlikely to be the source of a fix to the code.

While your input is very important to us, our resources are limited and so we
are asking for your help in focussing our efforts. If you can still reproduce
this problem in the latest version of the product (see below for how to obtain a
copy) or, for feature requests, if it's not present in the latest version and
you still believe we should implement it, please visit the URL of this bug
(given at the top of this mail) and add a comment to that effect, giving more
reproduction information if you have it.

If it is not a problem any longer, you need take no action. If this bug is not
changed in any way in the next two weeks, it will be automatically resolved.
Thank you for your help in this matter.

The latest beta releases can be obtained from:
Firefox:     http://www.mozilla.org/projects/firefox/
Thunderbird: http://www.mozilla.org/products/thunderbird/releases/1.5beta1.html
Seamonkey:   http://www.mozilla.org/projects/seamonkey/
This bug has been automatically resolved after a period of inactivity (see above
comment). If anyone thinks this is incorrect, they should feel free to reopen it.
Status: UNCONFIRMED → RESOLVED
Last Resolved: 12 years ago
Resolution: --- → EXPIRED
Product: Firefox → Toolkit
You need to log in before you can comment on or make changes to this bug.