253294 - Watching Video clips from Yahoo News brings up blank screen where the video should be

Status: RESOLVED WORKSFORME

(Firefox :: General, defect)

Description

[Amit Patel]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.7) Gecko/20040707 Firefox/0.9.2
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.7) Gecko/20040707 Firefox/0.9.2

When trying to view video clips from Yahoo! news Audio/Video section, a new
window pops up, but the portion of the window where the video should be is
blank. When using this with IE, it seems to work fine. Also, in the IE version,
there's a link available to change the settings of the video, which is not there
with firefox. I have both Real Player and WMP9 installed. I tried to modify the
setting (Had to use IE to do it) to work with either player, but it doesn't work. 

Reproducible: Always
Steps to Reproduce:
1. Make sure Windows Media Player 9 is installed
2. Go to news.yahoo.com
3. Select Audio/Video in the left hand column
4. Click on any story item - this should reproduce the problem
5. If not, In the pop-up window, if the "Change Settings" link is available, go
to it
6. Change the settings to use Windows Media Player 9 

Actual Results:  
The video pop-up comes up, there are a number of links to different stories on
the right, but the video portion is blank. 

Expected Results:  
The video portion should have played using the embedded media player.

Comment 1

[Frank Wein [:mcsmurf]]

The WMP9 plugin is listed under Help->About Plug-Ins?

Comment 2

[Amit Patel]

(In reply to comment #1)
> The WMP9 plugin is listed under Help->About Plug-Ins?

I'm not sure what exactly this means .. Are you asking me to check something ?
The Help->About in firefox doesn't say anything about plug-ins .. If you're
asking about the help->about from WMP, it's version 9.00.00.2980

Comment 3

[Frank Wein [:mcsmurf]]

So how should Firefox play a WMP video if it doesn't have a plugin for it? Since
Firefox doesn't support ActiveX, you can't exspect to come up with a downloaded
video player i think.

Comment 4

[Frank Wein [:mcsmurf]]

oh sorry, just saw you use Firefox (you dont have a menu entry for plugins):
Enter about:plugins as URL and look out for the Media Player Plugin, forget
Comment 3

Comment 5

[Amit Patel]

(In reply to comment #4)
> oh sorry, just saw you use Firefox (you dont have a menu entry for plugins):
> Enter about:plugins as URL and look out for the Media Player Plugin, forget
> Comment 3

Issuing the about:plugins command leads to this info about WMP

Windows Media Player Plug-in Dynamic Link Library

    File name: npdsplay.dll
    Npdsplay dll

MIME Type 	Description 	Suffixes 	Enabled
application/asx 	Media Files 	* 	Yes
video/x-ms-asf-plugin 	Media Files 	* 	Yes
application/x-mplayer2 	Media Files 	* 	Yes
video/x-ms-asf 	Media Files 	asf,asx,* 	Yes
video/x-ms-wm 	Media Files 	wm,* 	Yes
audio/x-ms-wma 	Media Files 	wma,* 	Yes
audio/x-ms-wax 	Media Files 	wax,* 	Yes
video/x-ms-wmv 	Media Files 	wmv,* 	Yes
video/x-ms-wvx 	Media Files 	wvx,* 	Yes

Comment 6

[Jesiah S]

WFM W2K Firefox/0.10.1 20041001 

Comment 7

[adamsfour]

I am seeing this same problem with either CNN or Foxnews. When I click on either
website video link I get a message either telling me I don't have Windows Media
(which I do) or a blank screen. I have tried everything to make this work 

Comment 8

[jim gosney]

I too am seeing this with www.foxnews.com video feeds.  Using Firefox 1.0.7 
with XP-SP2.

Comment 9

[[e-mail]]

WFM (Win XP prof sp2, Firefox 1.5.0.1 ID:2006011112).

Amit, Adam, Jim - your reported Firefox versions are too old a build to analyze bugs against now. The problem you are reporting may well have been fixed already. 

Could you please download a recent version or nightly build from <http://www.mozilla.org/releases/nightly.html>, and then let us know if you still see this problem?

Many thanks, Cigno

PS: Please also report more/further details - see e.g. the about:plugins hint of comment #4 and in general <http://www.mozilla.org/quality/bug-writing-guidelines.html>

Comment 10

[[e-mail]]

Since there has been no reply to comment #9 ==> WORKSFORME. 

The reported Firefox version(s) are too old a build to analyze bugs against now. The problem you are reporting may well have been fixed already.

Could you please download a recent version or nightly build from <http://www.mozilla.org/releases/nightly.html>, and then let us know if you still see this problem? If so feel free to report back and ask for the bug to be reopened.

Many thanks, Cigno