253574 - Saving sent emails in "sent" folder - malfunction

Status: RESOLVED EXPIRED

(SeaMonkey :: MailNews: Message Display, defect)

Description

[Paul Sood]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7) Gecko/20040616
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7) Gecko/20040616

I have been a very satisfied user of Mozilla for over a year. Today, for the
first time, while the "sent" the emails are being saved in the "sent" folder, it
seems to go into an endless loop(dialog box shows"Copying message to Sent
Folder"), until I cancel the "Send". During this time, the emails are being sent
correctly, and saved in the "sent " folder correctly, but the program acts as if
the message has neither been sent, nor saved after I hit "Cancel" on the dialog box.

Reproducible: Always
Steps to Reproduce:
1. Compose email
2. Hit Send
3. Endless loop starts

Actual Results:  
Dialog box says Saving message to Sent folder: sends and saves the message OK,
but have to manually hit Cancel to end the loop. Then composed email stays on
screen as if it has not been sent. To remove it from screen, I have to "cancel"
sending, and dialog bod asks if I want to save email: I say "Don't". If I save
Save, it seems to go into another endless loop, coming back with message "Unable
to Save"

Expected Results:  
Click Send, message is sent and saved in Sent folder

Comment 1

[Rob Janssen]

Try this: find the "Sent.msf" file under your profile, and delete it.

Comment 2

[frederico pflug]

i have the same problem. quite frequently i have to run 'compact folders'
because the just sent email keeps the dialog box 'copying message to sent
folder', but for me it does not copy the msg into 'sent'.

when this happens, i have to completelly close mozilla to be able to see the
sent folder content again. after closing, when i click on the 'sent' folder,
mozilla builds the summary for the folder.

additionally to this, for compacting the folders, i have to first delete any msg
from the folder so that the compact works properly.

this problem does not depend on the number of messages, because i clean the
folder sometimes and it keeps doing.

i have mozilla installed in one partition (c:) and the profile in another (d:)
in a dell notebook, d600.

Comment 3

[Marc Perkel]

I also have the same problem. On a random babis - maybe one in 30 emails - it
hangs on "saving message to sent folder".

I'm running Windows XP.

I've seen this problem for over a year. Seems to have started in 1.3 or so.

Shutting down mozilla and restarting it clears the problem. I'm using IMAP. But
the send folder is a local folder. This problem is real and it would be nice if
it were fixed.

[e-mail]

Comment 4

[David :Bienvenu]

possible dup of  bug 287658 - which was fixed today and should appear in trunk
builds tomorrow.

Comment 5

[Gervase Markham [:gerv]]

This is an automated message, with ID "auto-resolve01".

This bug has had no comments for a long time. Statistically, we have found that
bug reports that have not been confirmed by a second user after three months are
highly unlikely to be the source of a fix to the code.

While your input is very important to us, our resources are limited and so we
are asking for your help in focussing our efforts. If you can still reproduce
this problem in the latest version of the product (see below for how to obtain a
copy) or, for feature requests, if it's not present in the latest version and
you still believe we should implement it, please visit the URL of this bug
(given at the top of this mail) and add a comment to that effect, giving more
reproduction information if you have it.

If it is not a problem any longer, you need take no action. If this bug is not
changed in any way in the next two weeks, it will be automatically resolved.
Thank you for your help in this matter.

The latest beta releases can be obtained from:
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Seamonkey:   http://www.mozilla.org/projects/seamonkey/

Comment 6

[Gervase Markham [:gerv]]

This bug has been automatically resolved after a period of inactivity (see above
comment). If anyone thinks this is incorrect, they should feel free to reopen it.