254522 - Quality Feedback Agent crashes, and I never indicated that I wanted it enabled.

Status: RESOLVED DUPLICATE of bug 30141

(SeaMonkey :: General, defect)

Description

[Arthur]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8a2) Gecko/20040714
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8a2) Gecko/20040714

I don't know why it decided to run, but it did, and crash.  The default for this POS should be OFF OFF OFF OFF!  Think about it - you added a quality component that kills the browser with no user interaction.  Brilliant it is!!!

Reproducible: Always
Steps to Reproduce:
1.
2.
3.




It gives me no data.  It just crashes.

Comment 1

[Boris Zbarsky [:bzbarsky]]

Are you using a 64-bit CPU and XP service pack 2?

Comment 2

[Arthur]

(In reply to comment #1)
> Are you using a 64-bit CPU and XP service pack 2?
I am using XP, service pack 1a plus all the critical patches, P4 3Ghz. 32 bits.

Sorry about the tone of the original report, it just killed me at a very bad time.

Comment 3

[Boris Zbarsky [:bzbarsky]]

Oh, ok.  There's a known issue with service pack 2 that causes talkback (the
quality feedback agent) to crash...

Did talkback just come up?  Or did it come up and then crash when you tried to
send the feedback?  talkback just coming up indicates that Mozilla crashed; what
it sends is enough data to determine where the crash happened...

Comment 4

[Arthur]

(In reply to comment #3)
> Oh, ok.  There's a known issue with service pack 2 that causes talkback (the
> quality feedback agent) to crash...
> 
> Did talkback just come up?  Or did it come up and then crash when you tried to
> send the feedback?  talkback just coming up indicates that Mozilla crashed; what
> it sends is enough data to determine where the crash happened...

It just came up.  Thinking about it carefully, it could have come up after a
crash.  When it happened it appeared that it coming up caused the crash as the
windows dialog box came up on  top of it.  I selected cancel or whatever to
dismiss it as I wasn't in the mood to really read it.  It fried me.  Sorry about
that.  Is there any remains on my computer?

Comment 5

[Boris Zbarsky [:bzbarsky]]

Well, the data it was going to send isn't around.  It doesn't store that unless
you explicitly tell it to.

The basic idea is that when the browser crashes talkback comes up.  If you've
never used talkback before it asks you whether it should come up in the future
or not.  Then if you choose to have it turned on you can send in the crash report.

You can always run the talkback.exe program to manually select whether talkback
should be on.

Marking bug invalid, since it sounds like talkback was doing what it was
supposed to be...

Comment 6

[Jesse Ruderman]

*** This bug has been marked as a duplicate of 256675 ***

Comment 7

[Majken Connor [:Kensie]]

*** This bug has been marked as a duplicate of 30141 ***