button push on page results in timeout error from site - no other action



14 years ago
13 years ago


(Reporter: Henry Lucas, Unassigned)


Windows XP

Firefox Tracking Flags

(Not tracked)





14 years ago
User-Agent:       Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1) Opera 7.23  [en]
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.2) Gecko/20040803

when attempting to place order at digikey or harborfreight - order entry goes 
flawlessly.  When you reach the 'checkout' step, you cannot leave the order page 
to go to payment page on digikey or harbor freight.. after wait u get a 
'timeout' error.  On Hotmail site you can enter user name and (correct) password 
- but pushing the login button produces the same result..timeout error.  With 
Opera or Explorer, all sites operate perfectly.  I re-entered digikey site using 
digikey's option of using 'webid' and 'accessid' to recover an uncompleted order 
and completed the checkout/payment procedure with Opera without problem.  O/S is 
Win XP Pro, Ver 5.1, Build 2600 xpsp2.030422-1633 SP1.  Mozilla 1.7.2 Gecko 
/20040803.  Opera version 7.23, Build 3227, Platform Win 32, Sys Win XP, Java 
runtime v1.4.  Questions?:  laguh@mitre.org

Reproducible: Always
Steps to Reproduce:
1.start moz 1.7.2 under specified O/S, log into digikey or harborfreight, copose 
2.attempt to checkout and pay
3.BANG you're frozen in place..you can alter order but cannot go further
with hotmail you simply cannot log on

Actual Results:  
cannot progress further..can abandon orders or attempted login to hotmail and go 
to another site, but cannot pay or get into hotmail

Expected Results:  
progressed to payment/checkout page or allowed access to main hotmail page, as 

This just started recently.. I've ordered from harbor freight a couple of months 
ago, and believe i used mozilla, had no problems.  I'm not POSITIVE that it was 
the 1.7.2 build tho..

Comment 1

14 years ago
Timeout error could indicate a genuine error of traffic, busy server; that happens.
Can you try again and report back if there are any javascript error reported in
the console? Clear the javascript console first when you reach the checkout page
so that you isolate the js error report.
Do you allow cookies for these sites?

Is this bugfile about 2, 3 different pages? In what way are these 2-3 pages
related in this bug? Can you limit, circumvene steps to reproduce,
actual/expected results to one single webpage? Can you give steps to reproduce
by which no one would have to actually buy and pay an item?

Comment 2

14 years ago
As edited and with the info, details, specifics you provided, it is not possible
to reproduce the problem you see. I got no reply from you wrt questions for over
2 months. So, I'll assume the problem has been solved for you. Please reopen
with more details, specifics if the problem reappears again.

Resolving as WORKSFORME
Last Resolved: 14 years ago
Resolution: --- → WORKSFORME
Rescued from the mailbox that catches our bounces:
(for future reference, you need to click the link at the top of the email and
add the comment using the form on the web page)

Date: Tue, 26 Oct 2004 17:28:46 +0000
From: henry laguillon <laguh@hotmail.com>
To: bugzilla-daemon@mozilla.org
Subject: RE: [Bug 254878] button push on page results in timeout error from site
- no oth

I recently updated my Mozilla version to:


Build platform

Build tools
Compiler        Version         Compiler flags
$(CYGWIN_WRAPPER) cl    12.00.8804      -TC -nologo -W3 -Gy -Fd$(PDBFILE)
$(CYGWIN_WRAPPER) cl    12.00.8804      -TP -nologo -W3 -Gy -Fd$(PDBFILE)

Configure arguments
--without-system-jpg --without-system-zlib --enable-extensions=default,tasks
--enable-crypto --disable-auto-deps --disable-debug --enable-optimize

Now i can log into hotmail (www.hotmail.com) with this version of Mozilla.
I d/l Firefox  ( v1.0 preview release) and it times out while attempting to
log into hotmail (tried it twice).. interestingly hotmail flips you through
a secure page to get in..just like ordering something from a sales site.

Something buggy there...

see you..

Resolution: WORKSFORME → ---
Product: Browser → Seamonkey
This is an automated message, with ID "auto-resolve01".

This bug has had no comments for a long time. Statistically, we have found that
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Last Resolved: 14 years ago13 years ago
Resolution: --- → EXPIRED
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