255825 - Most pages in true.com will crash Mozilla 1.7.2

Status: RESOLVED EXPIRED

(SeaMonkey :: General, defect)

Description

[GBR]

User-Agent:       Mozilla/5.0 (Windows; U; Win98; en-US; rv:1.7.2) Gecko/20040803
Build Identifier: Mozilla/5.0 (Windows; U; Win98; en-US; rv:1.7.2) Gecko/20040803

If you log into true.com and 1) take the compatibility test or 2) get the
compatible matches at that site, mozilla will consistently crash.




Reproducible: Always
Steps to Reproduce:
1.  go to true.com
2.  take the compaibility test, or get compatilibity matches
3.

Actual Results:  
The traceback appears

Expected Results:  
worked

Comment 1

[Adam Hauner]

GBR: Could you provide TalkBack incident ID of your crash?

Comment 2

[Darren Ehmke]

This is also consistent with the site: http://www.kwiksystems.com

I have encountered this issue with several sites after upgrading to the Mozilla
1.7.2 on linux RedHat 9

Talkback Incident ID: TB602337Y

Prior version 1.7 did not have this behavior.

uname -a:
Linux test 2.4.20-8 #1 Thu Mar 13 17:54:28 EST 2003 i686 i686 i386 GNU/Linux

Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.7.2) Gecko/20040803


Results: Entire window closes, including parent. 

Comment 3

[Adam Hauner]

TB602337Y is blank.

Comment 4

[Darren Ehmke]

I tried a couple of things to try to resolve this issue.  I think I found where
the issue is.  Java appears to crash mozilla without any recovery or debug info.
 Here is what I did:

1. Moved /usr/local/mozilla/plugins/* /tmp/temporary  (ie, removed all plugins)
2. Tested site, no errors.
3. Moved all of the plugins back, except java.
4. Tested site, no errors. (asks to install java plugin)
5. Moved java plugin back to plugins directory.
6. Tested site, crash, no logging.

Version of java
Java(TM) Plug-in 1.4.2_05-b04

    File name: libjavaplugin_oji.so
    Java(TM) Plug-in 1.4.2_05

This is a java issue, a different java version may fix this.  Will try to test
this next week.

Comment 5

[Gervase Markham [:gerv]]

This is an automated message, with ID "auto-resolve01".

This bug has had no comments for a long time. Statistically, we have found that
bug reports that have not been confirmed by a second user after three months are
highly unlikely to be the source of a fix to the code.

While your input is very important to us, our resources are limited and so we
are asking for your help in focussing our efforts. If you can still reproduce
this problem in the latest version of the product (see below for how to obtain a
copy) or, for feature requests, if it's not present in the latest version and
you still believe we should implement it, please visit the URL of this bug
(given at the top of this mail) and add a comment to that effect, giving more
reproduction information if you have it.

If it is not a problem any longer, you need take no action. If this bug is not
changed in any way in the next two weeks, it will be automatically resolved.
Thank you for your help in this matter.

The latest beta releases can be obtained from:
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Comment 6

[Gervase Markham [:gerv]]

This bug has been automatically resolved after a period of inactivity (see above
comment). If anyone thinks this is incorrect, they should feel free to reopen it.