Can't save to Send folder if I use multple accounts on the same IMAP server

RESOLVED EXPIRED

Status

Thunderbird
General
--
critical
RESOLVED EXPIRED
13 years ago
12 years ago

People

(Reporter: SteveB, Assigned: Scott MacGregor)

Tracking

Firefox Tracking Flags

(Not tracked)

Details

(Reporter)

Description

13 years ago
User-Agent:       Mozilla/4.0 (compatible; MSIE 6.0; X11; Linux i686) Opera 7.54  [en]
Build Identifier: version 0.7.3 (20040814)

I have multiple accounts on the same IMAP server and I use for each account on 
the IMAP server a Thunderbird account. When I now send a message from one 
account and want to save the send message to the Send folder I get a error 
message that it can not be saved.
The problem comes only if I switch regulary between the diffrend accounts. If I 
stay on one account and never authentificate to the other accounts, then this 
problem does not happen.

The IMAP server is Courier IMAP and the SMTP server is Postfix.

I could live with the problem if I would manualy be able to save it into the 
Send folder. But I can not (I can only save it localy) and therefore I have a 
loss in data, because I can not save the message into my mail account.


Reproducible: Always
Steps to Reproduce:
1.
2.
3.

Comment 1

13 years ago
(In reply to comment #0)
> User-Agent:       Mozilla/4.0 (compatible; MSIE 6.0; X11; Linux i686) Opera
7.54  [en]
> Build Identifier: version 0.7.3 (20040814)
> 
> I have multiple accounts on the same IMAP server and I use for each account on 
> the IMAP server a Thunderbird account. When I now send a message from one 
> account and want to save the send message to the Send folder I get a error 
> message that it can not be saved.
> The problem comes only if I switch regulary between the diffrend accounts. If I 
> stay on one account and never authentificate to the other accounts, then this 
> problem does not happen.
> 
> The IMAP server is Courier IMAP and the SMTP server is Postfix.
> 
> I could live with the problem if I would manualy be able to save it into the 
> Send folder. But I can not (I can only save it localy) and therefore I have a 
> loss in data, because I can not save the message into my mail account.
> 
> 
> Reproducible: Always
> Steps to Reproduce:
> 1.
> 2.
> 3.

I guess I tracked this bug down.

When you create you initial account, but change the server name later, the new
server name will not be updated in prefs.js:

user_pref("mail.identity.id1.fcc_folder",
"imap://my_username@old_server_name/Sent");

This seems only to happen with multiple accounts, no matter if POP or IMAP.
(Reporter)

Comment 2

13 years ago
WOW! Did not expected to get an answer.

Yes. You are right. When you change the server in the GUI, then the server does 
NOT get changed in the prefs.js file.

I don't know if this is the error, but I synchronized now the prefs.js to hold 
the information found in the GUI.


Btw: Since my username has at @ sign in it, I have the following entry:
user_pref("mail.identity.id1.fcc_folder",
"imap://my_user_name%40with_domain@my_server/Sent");

Comment 3

13 years ago
I do not have this particular issue with changing the name.  The same lack of
save problem occurs when you haven't already logged-in to the account.  In
Mozilla mail, when it tries to save to a folder in an account, it promprts for a
log-in when needed.  Thunderbird doesn't seem to replicate that feature. 
Thunderbird starts saving further e-mails correctly once I manually log-in to
the account.

Comment 4

13 years ago
oy, that's the second report I've heard of this - maybe the compose window
and/or msg send progress doesn't have the right settings to be able to prompt
for a password. I'll look into it.

Comment 5

13 years ago
s.kumar, see bug 277620 , which I have a fix for.
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Status: UNCONFIRMED → RESOLVED
Last Resolved: 12 years ago
Resolution: --- → EXPIRED
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