256002 - Can't save to Send folder if I use multple accounts on the same IMAP server

Status: RESOLVED EXPIRED

(Thunderbird :: General, defect)

Description

[SteveB]

User-Agent:       Mozilla/4.0 (compatible; MSIE 6.0; X11; Linux i686) Opera 7.54  [en]
Build Identifier: version 0.7.3 (20040814)

I have multiple accounts on the same IMAP server and I use for each account on 
the IMAP server a Thunderbird account. When I now send a message from one 
account and want to save the send message to the Send folder I get a error 
message that it can not be saved.
The problem comes only if I switch regulary between the diffrend accounts. If I 
stay on one account and never authentificate to the other accounts, then this 
problem does not happen.

The IMAP server is Courier IMAP and the SMTP server is Postfix.

I could live with the problem if I would manualy be able to save it into the 
Send folder. But I can not (I can only save it localy) and therefore I have a 
loss in data, because I can not save the message into my mail account.


Reproducible: Always
Steps to Reproduce:
1.
2.
3.

Comment 1

[Christoph Petschnig]

(In reply to comment #0)
> User-Agent:       Mozilla/4.0 (compatible; MSIE 6.0; X11; Linux i686) Opera
7.54  [en]
> Build Identifier: version 0.7.3 (20040814)
> 
> I have multiple accounts on the same IMAP server and I use for each account on 
> the IMAP server a Thunderbird account. When I now send a message from one 
> account and want to save the send message to the Send folder I get a error 
> message that it can not be saved.
> The problem comes only if I switch regulary between the diffrend accounts. If I 
> stay on one account and never authentificate to the other accounts, then this 
> problem does not happen.
> 
> The IMAP server is Courier IMAP and the SMTP server is Postfix.
> 
> I could live with the problem if I would manualy be able to save it into the 
> Send folder. But I can not (I can only save it localy) and therefore I have a 
> loss in data, because I can not save the message into my mail account.
> 
> 
> Reproducible: Always
> Steps to Reproduce:
> 1.
> 2.
> 3.

I guess I tracked this bug down.

When you create you initial account, but change the server name later, the new
server name will not be updated in prefs.js:

user_pref("mail.identity.id1.fcc_folder",
"imap://my_username@old_server_name/Sent");

This seems only to happen with multiple accounts, no matter if POP or IMAP.

Comment 2

[SteveB]

WOW! Did not expected to get an answer.

Yes. You are right. When you change the server in the GUI, then the server does 
NOT get changed in the prefs.js file.

I don't know if this is the error, but I synchronized now the prefs.js to hold 
the information found in the GUI.


Btw: Since my username has at @ sign in it, I have the following entry:
user_pref("mail.identity.id1.fcc_folder",
"imap://my_user_name%40with_domain@my_server/Sent");

Comment 3

[s.kumar]

I do not have this particular issue with changing the name.  The same lack of
save problem occurs when you haven't already logged-in to the account.  In
Mozilla mail, when it tries to save to a folder in an account, it promprts for a
log-in when needed.  Thunderbird doesn't seem to replicate that feature. 
Thunderbird starts saving further e-mails correctly once I manually log-in to
the account.

Comment 4

[David :Bienvenu]

oy, that's the second report I've heard of this - maybe the compose window
and/or msg send progress doesn't have the right settings to be able to prompt
for a password. I'll look into it.

Comment 5

[David :Bienvenu]

s.kumar, see bug 277620 , which I have a fix for.

Comment 6

[Gervase Markham [:gerv]]

This is an automated message, with ID "auto-resolve01".

This bug has had no comments for a long time. Statistically, we have found that
bug reports that have not been confirmed by a second user after three months are
highly unlikely to be the source of a fix to the code.

While your input is very important to us, our resources are limited and so we
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Comment 7

[Gervase Markham [:gerv]]

This bug has been automatically resolved after a period of inactivity (see above
comment). If anyone thinks this is incorrect, they should feel free to reopen it.