Closed
Bug 256471
Opened 21 years ago
Closed 14 years ago
msn.com - Cannot download MSN Messenger with Firefox. Must use Explorer
Categories
(Tech Evangelism Graveyard :: English US, defect)
Tracking
(Not tracked)
RESOLVED
INCOMPLETE
People
(Reporter: norton_clive, Unassigned)
References
()
Details
(Keywords: top100, top500)
Attachments
(1 file)
540 bytes,
application/octet-stream
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Details |
User-Agent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7) Gecko/20040707 Firefox/0.9.2
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7) Gecko/20040707 Firefox/0.9.2
With Firefox, page http://messenger.msn.com/download/downloadx.aspx does nothing
automatically, and when I "Click here to download manually" I get sent to
http://messenger.msn.com/Download/default.aspx . Then when I click "Get MSN
Messenger" I am sent back to the first page.
With Internet Explorer, simply loading the first page starts a download and
installation of MSN Explorer.
(Explorer v6.0.2600 - whatever is installed with XP - I have never updated it
unless it happened automatically)
Reproducible: Always
Steps to Reproduce:
1. Load http://messenger.msn.com/download/downloadx.aspx in Firefox. Nothing
happens.
2. "Click here to download manually" and get sent to
http://messenger.msn.com/Download/default.aspx
3. "Get MSN Messenger" and get sent back to step 1.
4. Use Explorer at step 1 and Messenger is downloaded and installed.
Actual Results:
In Firefox go round and round a circular route
In Explorer downloaded and installed MSN Messenger
Expected Results:
Downloaded and installed Messenger
Only installed XP three days ago, so most things are clean (which is why I am
re-downloading Messenger).
All XP automatic updates are installed (about 52 of them)
SP1 is NOT installed
WinMessenger is uninstalled with
"RunDll32 advpack.dll,LaunchINFSection %windir%\INF\msmsgs.inf,BLC.Remove"
Firefox uses
Adblock V5d2n39
Googlebar 0.9.0.16
Reporter | ||
Comment 1•21 years ago
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I have just exported these from adblock FYI.
Reporter | ||
Comment 2•21 years ago
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Disabling Adblock makes no difference. I have just tried this and the problem is
still repeatable.
Comment 3•21 years ago
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This is IE only code, if you launch it in IE 6 SP2 it will warn you that a
ActiveX control named "MSN Messenger" is required for this. Therefore it will
not work on Firefox, nor Opera or any browser that doesnt support ActiveX
Assignee: firefox → english-us
Component: General → English US
Product: Firefox → Tech Evangelism
QA Contact: firefox.general → english-us
Updated•21 years ago
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Summary: Cannot download MSN Messenger with Firefox. Must use Explorer → msn.com - Cannot download MSN Messenger with Firefox. Must use Explorer
Reporter | ||
Comment 4•21 years ago
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Firefox DOES download the Czech version of MSN Messenger from
http://messenger.msn.cz/Download/default.aspx and click on "stahnout"
Comment 5•21 years ago
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The Czech site doesn't use the same coding. The download button there routes
you directly to a downloadable setup application file.
That site, the site serves different code to Mozilla. If you visit the site in
IE with ActiveX off, the 'manual download' link is a link to downloading the EXE
file directly. In Mozilla, you get no such help.
So they need to fix their code. Confirming new.
Status: UNCONFIRMED → NEW
Ever confirmed: true
Comment 6•21 years ago
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On http://messenger.msn.com/Download/default.aspx there is a link near the
bottom to "Download and Install Later", which successfully downloads the file in
Firefox.
Why they don't actually try to do browser sniffing to just identify non-ActiveX
browsers, though, I have no idea...
Comment 7•14 years ago
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INCOMPLETE due to lack of activity since the end of 2009.
If someone is willing to investigate the issues raised in this bug to determine whether they still exist, *and* work with the site in question to fix any existing issues, please feel free to re-open and assign to yourself.
Sorry for the bugspam; filter on "NO MORE PRE-2010 TE BUGS" to remove.
Status: NEW → RESOLVED
Closed: 14 years ago
Resolution: --- → INCOMPLETE
Updated•10 years ago
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Product: Tech Evangelism → Tech Evangelism Graveyard
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Description
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