User-Agent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7) Gecko/20040707 Firefox/0.9.2 Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7) Gecko/20040707 Firefox/0.9.2 With Firefox, page http://messenger.msn.com/download/downloadx.aspx does nothing automatically, and when I "Click here to download manually" I get sent to http://messenger.msn.com/Download/default.aspx . Then when I click "Get MSN Messenger" I am sent back to the first page. With Internet Explorer, simply loading the first page starts a download and installation of MSN Explorer. (Explorer v6.0.2600 - whatever is installed with XP - I have never updated it unless it happened automatically) Reproducible: Always Steps to Reproduce: 1. Load http://messenger.msn.com/download/downloadx.aspx in Firefox. Nothing happens. 2. "Click here to download manually" and get sent to http://messenger.msn.com/Download/default.aspx 3. "Get MSN Messenger" and get sent back to step 1. 4. Use Explorer at step 1 and Messenger is downloaded and installed. Actual Results: In Firefox go round and round a circular route In Explorer downloaded and installed MSN Messenger Expected Results: Downloaded and installed Messenger Only installed XP three days ago, so most things are clean (which is why I am re-downloading Messenger). All XP automatic updates are installed (about 52 of them) SP1 is NOT installed WinMessenger is uninstalled with "RunDll32 advpack.dll,LaunchINFSection %windir%\INF\msmsgs.inf,BLC.Remove" Firefox uses Adblock V5d2n39 Googlebar 0.9.0.16
Created attachment 156719 [details] Filters used in Adblock I have just exported these from adblock FYI.
Disabling Adblock makes no difference. I have just tried this and the problem is still repeatable.
This is IE only code, if you launch it in IE 6 SP2 it will warn you that a ActiveX control named "MSN Messenger" is required for this. Therefore it will not work on Firefox, nor Opera or any browser that doesnt support ActiveX
Assignee: firefox → english-us
Component: General → English US
Product: Firefox → Tech Evangelism
QA Contact: firefox.general → english-us
Summary: Cannot download MSN Messenger with Firefox. Must use Explorer → msn.com - Cannot download MSN Messenger with Firefox. Must use Explorer
Firefox DOES download the Czech version of MSN Messenger from http://messenger.msn.cz/Download/default.aspx and click on "stahnout"
The Czech site doesn't use the same coding. The download button there routes you directly to a downloadable setup application file. That site, the site serves different code to Mozilla. If you visit the site in IE with ActiveX off, the 'manual download' link is a link to downloading the EXE file directly. In Mozilla, you get no such help. So they need to fix their code. Confirming new.
Status: UNCONFIRMED → NEW
Ever confirmed: true
On http://messenger.msn.com/Download/default.aspx there is a link near the bottom to "Download and Install Later", which successfully downloads the file in Firefox. Why they don't actually try to do browser sniffing to just identify non-ActiveX browsers, though, I have no idea...
INCOMPLETE due to lack of activity since the end of 2009. If someone is willing to investigate the issues raised in this bug to determine whether they still exist, *and* work with the site in question to fix any existing issues, please feel free to re-open and assign to yourself. Sorry for the bugspam; filter on "NO MORE PRE-2010 TE BUGS" to remove.
Status: NEW → RESOLVED
Last Resolved: 8 years ago
Resolution: --- → INCOMPLETE
Product: Tech Evangelism → Tech Evangelism Graveyard
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