the custom realplayer skin used by the BBC radio does not accept streaming commands or return timing information




13 years ago
13 years ago


(Reporter: Peter Buckley, Assigned: Blake Ross)


Firefox Tracking Flags

(Not tracked)





13 years ago
User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7) Gecko/20040803 Firefox/0.9.3
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7) Gecko/20040803 Firefox/0.9.3

on ms explorer the forward and replay buttons on the custom realplayer frontend
work.  On mozilla they don't

Reproducible: Always
Steps to Reproduce:
1.initate a stream of an archived radio program

Actual Results:  
the stream plays but cannot be controlled

Expected Results:  
controled the stream by a  minute count forward and back

Comment 1

13 years ago
This works ok for me.

Mozilla/5.0 (Windows; U; Windows NT 5.1; rv:1.7.3) Gecko/20041001 Firefox/0.10.1

Comment 2

13 years ago
This doesn't work for me (Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US;
rv:1.7.3) Gecko/20041031 Firefox/1.0RC2).

To reproduce:
1) Go to
2) click "Launch BBC Radio Player"
3) Click a link to a station/genre
4) Click the Play button

Actual Results:  
nothing happens.

Expected Results:  
should be able to control the stream.

I don't know if this is a problem with the code, Firefox, or RealPlayer.
Remember that the BBC web-site is (AFAIK) the most popular site in Europe so
it's important it works properly.

Comment 3

13 years ago
The player plays the programmes but wil not allow you to pause, or skip ahead or
back a minute.

Comment 4

13 years ago
I've found the solution (i think there's a page on detailing it).

If you install Firefox after RealPlayer then the plugins are not copied to the
Firefox folder (unlike Quicktime).

To fix this copy the following files (all in Program Files):

  Real\RealPlayer\Netscape6\*.xpt => Mozilla Firefox\Components
  Real\RealPlayer\Netscape6\*.dll => Mozilla Firefox\Plugins

This then fixes the issue.

I think this could be an Invalid, as it's a problem with the RealPlayer plugin.
I have filed a TE bug about problems with RealPlayer (Bug 268147).


13 years ago
Last Resolved: 13 years ago
Resolution: --- → FIXED
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