256651 - can not open the yahoo mail from www.yahoo.com (Returns Do you Yahoo?)

Status: RESOLVED EXPIRED

(Firefox :: General, defect)

Description

[Jason]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7) Gecko/20040803 Firefox/0.9.3
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7) Gecko/20040803 Firefox/0.9.3

The yahoo email http://www.yahoo.com link mail does not open up the yahoo email.
 Instead it opens up Do you Yahoo? 

Reproducible: Always
Steps to Reproduce:
1. Go to http://www.yahoo.com
2. click on the mail link 
3.  

Actual Results:  
Do you Yahoo? displays 

Expected Results:  
Opened up a web page to enter in username and password.

Comment 1

[Mark]

(In reply to comment #0)
> User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7)
Gecko/20040803 Firefox/0.9.3
> Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7)
Gecko/20040803 Firefox/0.9.3
> 
> The yahoo email http://www.yahoo.com link mail does not open up the yahoo email.
>  Instead it opens up Do you Yahoo? 
> 
> Reproducible: Always
> Steps to Reproduce:
> 1. Go to http://www.yahoo.com
> 2. click on the mail link 
> 3.  
> 
> Actual Results:  
> Do you Yahoo? displays 
> 
> Expected Results:  
> Opened up a web page to enter in username and password.


Test Environment
XP Pro, Service Pack 2 and all other patches.
Clean install of Firefox 1.0 Preview Release.

Steps:

Went to http://yahoo.com and http://mail.yahoo.com/?.intl=us.
Clicking on the Email icon directs me straight to the Yahoo email logon page. 
Could not recreate the issue. Perhaps deleting the cache and cookies will
resolve this.

Comment 2

[David Adam]

This WORKSFORME, Mozilla/5.0 (Windows; U; Windows NT 5.1; rv:1.7.3)
Gecko/20040913 Firefox/0.10, under Windows XP.

Comment 3

[malet fabrice]

I confirm, with win2k, XP, linux mdk 9.2 updated, firefox 1.0 updated 1.0.1,
with or with out extensions.
in fact FF receives the cookies but loops back on the login page. galeon works
fine (no loop back). after first identification and cookie received, go back to
yahoo main page et click mail, you go right through your mailbox.

Comment 4

[mignon]

I also find that I can not read my yahoo mail with Firefox. It seems that when 
you go to the yahoo pages not all of it comes through clearly or not at all.

Comment 5

[Jeremy Rempel]

wfm

Comment 6

[allan russell]

I have just upgraded to 1.01 and cannot access my yahoo mail account, it just
gives me a blank page. I am having to run ie to get at my mail. Not what i want.

Comment 7

[Ali Ebrahim]

If this is an intermittent problem then it's probably their fault. If its 100%
repro on a per-user basis then it's probably ours.

Comment 8

[Robert Winer]

(In reply to comment #6)
> I have just upgraded to 1.01 and cannot access my yahoo mail account, it just
> gives me a blank page. I am having to run ie to get at my mail. Not what i want.

This also is my experience.  It's interesting the Firefox (1.0) previously
worked for acquiring e-mail through My Yahoo, but all of a sudden it stopped. 
IE works well, but I want to use Firefox!  BTW, I am using Win XP, and the
e-mail problem is recurrent and reproducible.  Any help would be appreciated.

Thanks...

Comment 9

[kevin arnold]

Attachment: Page loaded for mail.yahoo.com

I have experienced the same problem with a blank page after logging into
mail.yahoo.com.  I am attaching the HTML that was sent back by the yahoo
server.

Also, the following error shows up in the JavaScript Console
Error: removeCookie is not defined
Source File: http://us.f209.mail.yahoo.com/ym/login?.rand=55a07q1monf73
Line: 121

This removeCookie function is defined in another JS file loaded by this page. 
I will attach that file as well.

Comment 10

[kevin arnold]

Attachment: JS file loaded by yahoo_mail.html

http://us.js1.yimg.com/us.yimg.com/lib/pim/r/medici/8_50/mail/mailcommonlib.js

Comment 11

[G Vincent]

According to me, the problem is due to FF :

I've saved the page locally, with the mailcommonlib.js, and then called it in
FF. This give me access (strangely?) to my Yahoo!mailbox !!
Here is what happened (list of calls from the LiveHTTPHeaders extension) :

http://127.0.0.1/tests/test_debug.html :
========================================
GET /tests/test_bug.html HTTP/1.1
Host: 127.0.0.1
HTTP/1.x 200 OK
----------------------------------------
http://127.0.0.1/tests/mailcommonlib.js
GET /tests/mailcommonlib.js HTTP/1.1
HTTP/1.x 304 Not Modified
----------------------------------------------------------
http://127.0.0.1/ym/instacompose?sobakafrnull
GET /ym/instacompose?myaccountnamenull HTTP/1.1
Referer: http://127.0.0.1/tests/test_bug.html
HTTP/1.x 404 Not Found
----------------------------------------------------------
http://fr.f263.mail.yahoo.com/ym/welcome?YY=75344&rand=1115583397249
GET /ym/welcome?YY=75344&rand=1115583397249 HTTP/1.1
Host: fr.f263.mail.yahoo.com
HTTP/1.x 200 OK
======================= (END OF REPORT) =====================

So locally, all is OK : the javascript file is called just after the main
document : it's normal because it's a link.. (and I can have acces to my mails ;)

However, the situation is different online :
when you look at the list of calls when you submit the login formular,
the javascript file mailcommonlib.js isn't called at all :
===============================================================
GET /config/login?.done=http%3A//mail.yahoo.com&.tries=1&.src=ym& ... HTTP/1.1
Host: login.yahoo.com
HTTP/1.x 302 Found
-----
GET /config/verify?.done=http%3a//fr.f263.mail.yahoo.com/ym/login%... HTTP/1.1
HTTP/1.x 302 Found
-----
GET /ym/login?.rand=dvvfnhtjgunt0 HTTP/1.1
HTTP/1.x 200 OK
========================= (END OF RECORD) =============================
and that's all !

After 2 redirections, the main document (corresponding to my test_bug.html), but
no javascript file !!! 

Can anybody find an explaination to this comportment ?
Should I post this addendum to another bug report ??

Comment 12

[G Vincent]

Confirmation with “Venkman”, the JavaScript debugger :
- online, no javascript file, 'login' only (so-called by the debugger)
- offline/locally : 'test-debug.html' + 'mailcommonlib.js'

(nota : I first saw this, but I thought that this strange result was due to the
debugger)

Comment 13

[Gervase Markham [:gerv]]

This is an automated message, with ID "auto-resolve01".

This bug has had no comments for a long time. Statistically, we have found that
bug reports that have not been confirmed by a second user after three months are
highly unlikely to be the source of a fix to the code.

While your input is very important to us, our resources are limited and so we
are asking for your help in focussing our efforts. If you can still reproduce
this problem in the latest version of the product (see below for how to obtain a
copy) or, for feature requests, if it's not present in the latest version and
you still believe we should implement it, please visit the URL of this bug
(given at the top of this mail) and add a comment to that effect, giving more
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If it is not a problem any longer, you need take no action. If this bug is not
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Thank you for your help in this matter.

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Comment 14

[Gervase Markham [:gerv]]

This bug has been automatically resolved after a period of inactivity (see above
comment). If anyone thinks this is incorrect, they should feel free to reopen it.