257091 - No visible signout area when trying to log out of hotmail account

Status: RESOLVED WORKSFORME

(Firefox :: General, defect)

Description

[jl_gage]

User-Agent:       Mozilla/5.0 (Windows; U; Win98; en-US; rv:1.7) Gecko/20040803 Firefox/0.9.3
Build Identifier: Mozilla/5.0 (Windows; U; Win98; en-US; rv:1.7) Gecko/20040803 Firefox/0.9.3

For the last month I have had problems with my hotmail account when it comes to
logging out. I can log in and all of the familiar buttons are there and work
properly EXCEPT for the "Sign Out" area which I am used to seeing in the upper
right corner. If I scan the area with my mouse I can get a hover over finger and
when I click on this area I can log out. I tried to resolve with MSN tech
support, but I was told that it was a Mozilla problem and to check with you. In
the past it has worked correctly. When I went back to IE to see if I could
duplicate the problem, it worked as used to work.

Reproducible: Always
Steps to Reproduce:
1.url is msn.com, click on hotmail
2.sign in using user id and password
3.have to hover over area to find sign out area

Actual Results:  
I can sign out, BUT the visable area is not displayed. If I hover I can log out
but the area image is NEVER displayed.

Expected Results:  
There should be a visable area dedicated to signing out.

Comment 1

[:Gavin Sharp [email: [e-mail]]]

WFM
Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7) Gecko/20040803 Firefox/0.9.3

This could may be due to some ad blocking extensions or programs. I also know
that Hotmail has made some changes recently that breaks some functions in FF.

Comment 2

[Gervase Markham [:gerv]]

This is an automated message, with ID "auto-resolve01".

This bug has had no comments for a long time. Statistically, we have found that
bug reports that have not been confirmed by a second user after three months are
highly unlikely to be the source of a fix to the code.

While your input is very important to us, our resources are limited and so we
are asking for your help in focussing our efforts. If you can still reproduce
this problem in the latest version of the product (see below for how to obtain a
copy) or, for feature requests, if it's not present in the latest version and
you still believe we should implement it, please visit the URL of this bug
(given at the top of this mail) and add a comment to that effect, giving more
reproduction information if you have it.

If it is not a problem any longer, you need take no action. If this bug is not
changed in any way in the next two weeks, it will be automatically resolved.
Thank you for your help in this matter.

The latest beta releases can be obtained from:
Firefox:     http://www.mozilla.org/projects/firefox/
Thunderbird: http://www.mozilla.org/products/thunderbird/releases/1.5beta1.html
Seamonkey:   http://www.mozilla.org/projects/seamonkey/

Comment 3

[u63580]

WFM