257268 - crash while importing address book from Outlook

Status: RESOLVED WORKSFORME

(SeaMonkey :: MailNews: Address Book & Contacts, defect)

Description

[just2004]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.6) Gecko/20040113
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.6) Gecko/20040113

When I attempt to import from Outlook's "contacts" to Mozilla's "address book,"
using the import wizard, the Mozilla program suddenly crashes.  A Windows error
message appears and said mozilla.exe has suffered a serious error and must shut
down.  The import progress bar never goes beyond approx. 5% before shutting
down.  The folder "contacts" appears in the program but none of the "cards" are
in folder.  What should I do?

Reproducible: Always
Steps to Reproduce:
1. Open Mozilla mail.  Click on tools, import, address book, and outlook. (click
next after each step.)
2. At this point the import starts, but never finishes due to the crash of the
entire Mozilla program (including the browser).


Actual Results:  
Mozilla shut down completely and no contacts were imported

Expected Results:  
The entire list of contacts from Outlook should have appeared in my Mozilla
address book.

unknown

Comment 1

[Adam Hauner]

just2004: Could you provide TalkBack incident ID of your crash?

Comment 2

[Adam Hauner]

Reporter is able to fully import address book with Mozilla 1.7.2.
Marking WFM.