User-Agent: Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.7) Gecko/20040803 Firefox/0.9.3 Build Identifier: Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.7) Gecko/20040803 Firefox/0.9.3 The help pages have copious references to mozilla.org when some details are in order, eg. for "Troubleshooting". Now, if you want to troubleshoot something, then you may have some difficulties going online in the first place, so eg. this link is almost useless to me. Also, there are enough situations where you just can't go online and want to use eg. Firefox for local file viewing, or operating web local applications, only. This problem applies to other areas as well, like the FAQ. Also, the documentation misses a lot of details. I'd like to see a firefox-documentation package that can be installed locally that contains all there is on Firefox. Reproducible: Always Steps to Reproduce: 1. 2. 3. Workaround: Pause work until access to online documentation becomes available (again, or at a different place).
Status: UNCONFIRMED → NEW
Ever confirmed: true
The troubleshooting pages on mozilla.org seem outdated, and seem to apply to Seamonkey and not firefox. It would probably be a good idea to completely remove the link to that page in Fx help. BTW, I don't see any links or references to mozilla.org but the Release Notes and Troubleshooting. Unless there's a copy of the release notes in HTML formal already installed locally onto firefox, I see no reason to not just use the link to moz.org.
The main reason why I'd like to see complete local documentation is that I need it in situations where I can't go to any online resource, or where I'd have to wait several hours to days before I can go online and research any problems. So, even the most current online documentation doesn't help me a bit when I can't get it. I don't know how many other people are affected by this, however. With local documentation, the chance for stumbling over this issue would be reduced.
You might want to ask bart, since I think he's in control of those pages. He's probably the person to propose such a change to, considering it would need a lot of updating.
Maybe the help pages could be packaged separately and installed via the extensions mechanism. Wouldn't help on the first round, however :/
Troubleshooting has been removed through bug 263547. The rest of the links are generally useful and not evil, although I consider the Netscape link to get plug-ins to be dubious at best. I might possibly remove that one sometime relatively soon.
OS: Linux → All
Hardware: PC → All
Target Milestone: --- → After Firefox 1.0
*** Bug 265701 has been marked as a duplicate of this bug. ***
Jeff, we should either remove (comment out) the whole sentence containing the link to http://channels.netscape.com/ns/browsers/plugins.jsp, which is terribly out-of-date, or replace the link by https://update.mozilla.org/plugins/, which might contain some content in the future (see bug 258955 comment 19).
The netscape.com link is going away after I get a permanent link (possibly <https://pfs.mozilla.org/plugins/>, but I need to verify with jst that it's permanent) that'll go to the plugins page on u.m.o. The rest will more or less stay, although there'll be further tweaking for bug 277328.
Status: NEW → ASSIGNED
Target Milestone: Future → Firefox1.1
I don't see anything else that needs doing here. The few links remaining in docs mostly link to addons and plugin stuff and are quite useful, so I think we can close this.
Status: ASSIGNED → RESOLVED
Last Resolved: 13 years ago
Resolution: --- → FIXED
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