257603 - "cannot fulfill messaging request" error when starting Outlook after setting Tbird as default email client

Status: RESOLVED EXPIRED

(Thunderbird :: General, defect)

Description

[maxie3]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.7) Gecko/20040803 Firefox/0.9.3
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.7) Gecko/20040803 Firefox/0.9.3

I'm running Windows 2000 and Office XP.

If I go under Internet Options and set Thunderbird as my default email client,
when I start Outlook I get the following error: "Either there is no default mail
client or the current mail client cannot fulfill the messaging request.  Please
run Microsoft Outlook and set it as the default mail client."

Reproducible: Always
Steps to Reproduce:
1. Ensure the Outlook is set as default email client.  Start Outlook confirm it
starts just fine.
2. Open Internet Options, set Thunderbird as default email client.
3. Start Outlook.

Actual Results:  
The Outlook window pops up...then a dialog window pops up notifying me that
"Either there is no default mail client or the current mail client cannot
fulfill the messageing request.  Please run Microsoft Outlook and set it as the
default mail client."  After clicking ok, Outlook seems to work normally.

Expected Results:  
Outlook should have come up w/ no window pop-ups

I also have Franklin Covey PlanPlus installed.  PlanPlus is an overlay to
Outlook.  Don't know if this may be interfering in some way.

Comment 1

[maxie3]

Also, when I sync my palm to PlanPlus/Outlook, I get the same popup window
multiple times.

Comment 2

[Mike Cowperthwaite]

This sounds like the problem described at bug 109362; see bug 109362 comment 26 
for a way to fix the issue.  If that solution works for you, please mark this 
bug as a dupe of that one.

Comment 3

[Gervase Markham [:gerv]]

This is an automated message, with ID "auto-resolve01".

This bug has had no comments for a long time. Statistically, we have found that
bug reports that have not been confirmed by a second user after three months are
highly unlikely to be the source of a fix to the code.

While your input is very important to us, our resources are limited and so we
are asking for your help in focussing our efforts. If you can still reproduce
this problem in the latest version of the product (see below for how to obtain a
copy) or, for feature requests, if it's not present in the latest version and
you still believe we should implement it, please visit the URL of this bug
(given at the top of this mail) and add a comment to that effect, giving more
reproduction information if you have it.

If it is not a problem any longer, you need take no action. If this bug is not
changed in any way in the next two weeks, it will be automatically resolved.
Thank you for your help in this matter.

The latest beta releases can be obtained from:
Firefox:     http://www.mozilla.org/projects/firefox/
Thunderbird: http://www.mozilla.org/products/thunderbird/releases/1.5beta1.html
Seamonkey:   http://www.mozilla.org/projects/seamonkey/

Comment 4

[Gervase Markham [:gerv]]

This bug has been automatically resolved after a period of inactivity (see above
comment). If anyone thinks this is incorrect, they should feel free to reopen it.