257844 - Overlaying mail accounts loses spam mail to original Trash

Status: RESOLVED EXPIRED

(SeaMonkey :: MailNews: Message Display, defect)

Description

[Dr. David J. Knowles]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8a3) Gecko/20040901 MultiZilla/1.6.4.0b
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8a3) Gecko/20040901 MultiZilla/1.6.4.0b

It is now possible by using the Advanced Account Settings in the Mail Server
Settings to overlay one e-mail server mail onto a second account. Thus there
appears to be only one account and both e-mail servers feed into this.

I have recently noticed that if the spam mail controls are used on mail which
comes from the first account it is automatically deleted but is sent to trash on
the first account.

As the first account (including its Trash folder) cannot be seen in the mail
window owing to the overlaying the e-mail messages effectively vanish and cannot
be seen. This leads to the Trash folder on the first account filling up with no
way of clearing it.

Reproducible: Always
Steps to Reproduce:
1. Create two mail accounts: One/Two
2. Set the two accounts to point to different mail servers.
3. In the advanced settings off the server settings tab for account Two select
"Inbox for different account" and then choose One in the drop down. Account Two
will vanish from the left hand pane of the mail window.
4. Send mail to both accounts: A/B where A is sent to account One and B is sent
to account Two.
5. When mail message B arrives in the inbox select it to be Spam. In my settings
this automatically sends the mail to the Trash folder. This will send message B
to the Trash folder on account Two which is not visible.

Actual Results:  
The mail message moves to Trash on account Two and is not visible and cannot be
deleted or viewed.

Expected Results:  
The mail message should be moved to Trash on account One.

Comment 1

[Gervase Markham [:gerv]]

This is an automated message, with ID "auto-resolve01".

This bug has had no comments for a long time. Statistically, we have found that
bug reports that have not been confirmed by a second user after three months are
highly unlikely to be the source of a fix to the code.

While your input is very important to us, our resources are limited and so we
are asking for your help in focussing our efforts. If you can still reproduce
this problem in the latest version of the product (see below for how to obtain a
copy) or, for feature requests, if it's not present in the latest version and
you still believe we should implement it, please visit the URL of this bug
(given at the top of this mail) and add a comment to that effect, giving more
reproduction information if you have it.

If it is not a problem any longer, you need take no action. If this bug is not
changed in any way in the next two weeks, it will be automatically resolved.
Thank you for your help in this matter.

The latest beta releases can be obtained from:
Firefox:     http://www.mozilla.org/projects/firefox/
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Comment 2

[Gervase Markham [:gerv]]

This bug has been automatically resolved after a period of inactivity (see above
comment). If anyone thinks this is incorrect, they should feel free to reopen it.