258664 - extension/theme manager won't install items, at any given time

Status: RESOLVED WORKSFORME

(Toolkit :: Add-ons Manager, defect)

Description

[Don Luchini]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.2) Gecko/20040804 Netscape/7.2 (ax)
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7) Gecko/20040803 Firefox/0.9.3

I'm using the current release build of Firefox0.9.3. Recently I lost all ability
to install extensions and themes (or in this case XPI and JAR files). I've got
the appropriate preferences selected in the Options dialog as well. This problem
will continue to occur even after erasing the install and profile directories,
and also occurs on multiple WinXP user profiles.

AFAIK I never installed anything into Firefox prior to this, but recently found
that "SkyPilot Clasic" didn't work, and then found that absolutely nothing worked.

Reproducible: Always
Steps to Reproduce:
Open up Firefox, try to install any theme or extension
Actual Results:  
I will receive a dialog giving me the option to install. If OK or Install is
clicked, Extension or Theme manager will pop up, but neither of them will
attempt to download or install any software.

Expected Results:  
After clicking OK or Install, the Extension or Theme Manager should begin to
download the requested software.

Comment 1

[Nickolay_Ponomarev]

works for me, Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.3)
Gecko/20040924 Firefox/0.10

Try a newer version, 1.0PR.
If it doesn't work for you, are you installing from update.mozilla.org?
Please, post a link to an example extension from u.m.o you couldn't install.
Can you open the Extension/Theme managers manually (by selecting Tools>Extensions)?

Comment 2

[Rubstar]

i've got the same problem using Firefox 0.9.3 / Mozilla/4.0 (compatible;
MSI6.0;Windows NT 5.1)

i cannot install any extensions. I tried several downloads from
http://texturizer.net/firefox/extensions/ but all of them wont install. I've
triend extensions from http://update.mozilla.org/extensions/ as well and get the
same errors.

When i checked the Javascript Console i saw these errors:

Error: [Exception... "Component returned failure code: 0x8000ffff
(NS_ERROR_UNEXPECTED) [nsIPrefBranch.getBoolPref]"  nsresult: "0x8000ffff
(NS_ERROR_UNEXPECTED)"  location: "JS frame ::
file:///F:/Robbert/Programmas/Mozilla%20Firefox/components/nsUpdateService.js ::
nsUpdateService_watchForUpdates :: line 149"  data: no]
Source File:
file:///F:/Robbert/Programmas/Mozilla%20Firefox/components/nsUpdateService.js
Line: 149

Error: uncaught exception: [Exception... "Component returned failure code:
0x80570016 (NS_ERROR_XPC_GS_RETURNED_FAILURE) [nsIJSCID.getService]"  nsresult:
"0x80570016 (NS_ERROR_XPC_GS_RETURNED_FAILURE)"  location: "JS frame ::
chrome://mozapps/content/extensions/extensions.js :: anonymous :: line 662" 
data: no]

These errors happen when i press the update button in the extension manager window.

When i try to install a extension i get the following error:

Error: [Exception... "Component returned failure code: 0x80070057
(NS_ERROR_ILLEGAL_VALUE) [nsIRDFService.GetResource]"  nsresult: "0x80070057
(NS_ERROR_ILLEGAL_VALUE)"  location: "JS frame ::
file:///F:/Robbert/Programmas/Mozilla%20Firefox/components/nsExtensionManager.js
:: anonymous :: line 3209"  data: no]
Source File:
file:///F:/Robbert/Programmas/Mozilla%20Firefox/components/nsExtensionManager.js
Line: 3209

Comment 3

[Nickolay_Ponomarev]

Rubstar: 0.9.3 is quite old now. Please install 1.0 RC1 when it comes out and
try to reproduce. I've got a feeling that your problem is due to broken profile.

Don Luchini: do you have cache size set to 0? Can you install by opening the
downloaded XPI with File>Open?

Comment 4

[Don Luchini]

Nickolay, I'm unable to try your suggestion on my cache settings at the moment.
An installation of Firefox 1.0PRrc a few weeks ago cleared up the issue. It
might be interesting to note that 0.9.3 and nightlies leading up to the 1.0PRrc
hadn't resolved this bug, but the release did.

Comment 5

[Nickolay_Ponomarev]

ok, feel free to resolve this bug as worksforme then :)

Comment 6

[Don Luchini]

OK, marked as WORKSFORME now since it's been cleared up by FF1.0PRrc and higher.