258955 - We need plugin listings and packages at update.mozilla.org (flash, java, acrobat, shockwave, realplayer, others?)

Status: VERIFIED DUPLICATE of bug 247814

(Toolkit Graveyard :: Plugin Finder Service, defect)

Description

[frederic conrotte]

User-Agent:       Mozilla/5.0 (X11; U; Linux i686; rv:1.7.3) Gecko/20040911 Firefox/0.10
Build Identifier: Mozilla/5.0 (X11; U; Linux i686; rv:1.7.3) Gecko/20040911 Firefox/0.10

when surfing on sites using Macromedia Flash, Firefox 1.0PR tells me "Click here
to download the plugin".

If click, i get "The following plugins are available : Flashplayer 7.0.16" but
when i click on "Next", Firefox 1.0PR tells me that "Flashplayer 7.0.16 :
Failed" without no more informations :-/

If I click on "manual install" I do not know how to install it.

On other sites, if i need the java or Realplayer plugin, it only tells me that
the "plugin is not available" !

Is there any way I can get more infos why this does not work ? bandwidth problem  ?



Reproducible: Always
Steps to Reproduce:
1. go on a web site using a Macromedia Flash plugin, Java or Realplayer plugin
2. try to install it by clicking on "click here to install the plugin"
 

Actual Results:  
automatic plugin installation failed

Expected Results:  
successfull install ! :-)

try with websites www.euronews.net => video, http://www.flashkit.com or
http://www.appletcollection.com/

Comment 1

[Ryan Polk (Quark)]

You're not supposed to touch the -/+ blocking flags unless your a driver.  I'll
leave it at ?, though due to the nearness of PR it's likely to get minused.

For general triage, I haven't tested plugin finder so I have no idea how
good/broken it is.

Comment 2

[Asa Dotzler [:asa]]

Frederic, thanks for reporting this and getting it on our radar. We appreciate
your help on this very important release. 

This is known. It depends on us having real flash packages on the server which
we don't and won't until we conclude the work with Macromedia to redistribute
their plugin (I believe).  The infrastructure is in place, and I believe working
as expected. We simply don't have the plugins sitting on the server yet. 

The reason you see the different behavior between the Flash and Java (and
others) plugins is that we have a "dummy" flash listing on our server and we
don't yet have that for Java or RealPlayer or Shockwave, etc. This is all server
side issues and I believe that the client is behaving as expected. 

We will hopefully have more of the actual plugins in place for the 1.0 release
candidates. Thanks again for taking the time to bring this to our attention.

Comment 3

[frederic conrotte]

okay, and thanks to you for the clear and quick explanation, you are doing a
very great job !

Fred

Comment 4

[Asa Dotzler [:asa]]

Actually, I looked and it appears that we don't have a confirmed bug on file for
this. I'm absolutely sure it's on our list of things to do but it's possibly
being covered by the people who handle the relationships with licensing and
other companies. I'm going to confirm this report and let it act as the 1.0
blocker for this issue. 

Comment 5

[Asa Dotzler [:asa]]

*** Bug 258742 has been marked as a duplicate of this bug. ***

Comment 6

[Asa Dotzler [:asa]]

*** Bug 257148 has been marked as a duplicate of this bug. ***

Comment 7

[Asa Dotzler [:asa]]

*** Bug 258742 has been marked as a duplicate of this bug. ***

Comment 8

[Ben Goodger (use ben at mozilla dot org for email)]

What's the actual bug here Asa? plugin finder worked fine for me...

Comment 9

[Blake Ross]

-> jst

Comment 10

[Steffen Wilberg]

*** Bug 262847 has been marked as a duplicate of this bug. ***

Comment 11

[Peter Lairo]

While we wait for the plugins to be placed on u.m.o, it might be useful for
testing purposes to "activate" the dummy portion of the server, so users/testers
can better differentiate between a Firefox bug and an u.m.o server bug.

Would the web page's top menu then look like this:

__/ Mozilla \_/ Firefox \_/ Thunderbird \_/ *Plugins* \______/ Login \__

(notice that I think the "Login" tab should be slightly more displaced from the
other tabs! New bug, or can someone do this "on-the-fly"?)

or would the site be:

__/ Mozilla \_/ *Firefox* \_/ Thunderbird \______/ Login \__
Home | FAQ | Extensions | Themes | *Plugins*

and only be visible when the "Firefox" tab is selected?

Comment 12

[chris hofmann]

> ------- Additional Comment #8 From Ben Goodger  2004-09-27 21:53 PDT  [reply]
>-------
>
>What's the actual bug here Asa? plugin finder worked fine for me...

is the bug documenting the fact that you can't go to u.m.o and find plugins and
install them?

looks to me like we have no navigation path to find plugins, you have to wait
until you have a puzzel piece...

not sure this bug needs to block release of the client, but it needs to be
addressed soon.

maybe wolf or myk or someone working on u.m.o can help on this one.

Comment 13

[frederic conrotte]

I really think this will be solved BEFORE 1.0 Final. Otherwise you will lose
many people from installing Firefox just because of this :-(

Comment 14

[chris hofmann]

myk is going to have a look at this.

Comment 15

[Peter van der Woude [:Peter6]]

*** Bug 263341 has been marked as a duplicate of this bug. ***

Comment 16

[Peter van der Woude [:Peter6]]

*** Bug 264417 has been marked as a duplicate of this bug. ***

Comment 17

[Asa Dotzler [:asa]]

This would be nice to have, but we've got licensing and other issues that may
make it difficult. I'm setting to blocking minus because this can happen after
the release if need be.

Comment 18

[frederic conrotte]

Thanks for your answer, FF1.0 is out in 15 days now, do you got any news ?

Is there any chance this issue can be sorted out before 1.0 is out ?

Comment 19

[Myk Melez [:myk] [@mykmelez]]

I'm working on a basic update.mozilla.org plugins page that should be ready in a
couple days.

Comment 20

[Steffen Wilberg]

Is this a dupe of bug 247814, which introduced
https://addons.update.mozilla.org/plugins/ ?

Comment 21

[Myk Melez [:myk] [@mykmelez]]

Yes.

*** This bug has been marked as a duplicate of 247814 ***