260185 - No Cut/Copy/Paste for right click context popups - no password autoentry, GRE Installer Bug?

Status: RESOLVED EXPIRED

(Core Graveyard :: Installer: GRE, defect)

Description

[Jason Robinson]

User-Agent:       Mozilla/5.0 (Windows; U; Win95; en-US; rv:1.7.2) Gecko/20040803
Build Identifier: Mozilla/5.0 (Windows; U; Win95; en-US; rv:1.7.2) Gecko/20040803

The installer seems to install files to C:\program files\common
files\mozilla.org\GRE\1.7.2_2004080302\ where they should of gone to 
C:\program files\mozilla.org\Mozilla17

(I named my folder Mozilla17 to keep mozilla.exe in)


Reproducible: Didn't try
Steps to Reproduce:
1.Install mozilla 1 to D:\program files\mozilla.org\Mozilla
2.Install mozilla 1.4 to D:\program files\mozilla.org\Mozilla14
3.Install mozilla 1.7 and ActiveXcontrol to D:\program files\mozilla.org\Mozilla17


Actual Results:  
Right clicking in address bar shows dialog but copy,edit,paste are disabled.
Right clicking on web rendering shows dialog but copy,edit,paste are disabled.



Expected Results:  
Should have enabled choices.


Fixed by moving the folders and files from

C:\program files\common files\mozilla.org\GRE\1.7.2_2004080302\

to

D:\program files\mozilla.org\mozilla17\

(or your main mozilla.exe folder)

Comment 1

[Colin S]

Mozilla installs GRE to %CommonProgramFiles% because it is shared between
Mozilla Suite, Firefox and Thunderbird. The rest of Mozilla is installed to the
directory you specify.

Comment 2

[Jason Robinson]

(In reply to comment #1)
> Mozilla installs GRE to %CommonProgramFiles% because it is shared between
> Mozilla Suite, Firefox and Thunderbird. The rest of Mozilla is installed to the
> directory you specify.

Thanks for posting back.  I thought I would post up this issue as I have seen
other users posting it as a 'application' problem.

The target of "%CommonProgramFiles%\mozilla.org\GRE\1.7.2_2004080302\" prevented
cut,copy, and paste - another side affect was no profile manager to store and
then retrive passwords.

I did not know that the Install moved files from Mozilla 1.4 over to Mozilla
1.7.2 or even attempted to share.  My Mozilla1.4 does not seem to need the 1.7 GRE.

However - After manualy moving from files and folders from
"%CommonProgramFiles%\mozilla.org\GRE\1.7.2_2004080302\*" to "D:\program
files\mozilla.org\Mozilla17\*" the bugs described for m1.7 were resolved.

I have seen other users posting simmilar bugs but the reports seemed more
towards the actual application rather then the installer (I think its an
installer issue).

The m1.7 bugs I experianced of having an UnEnabled copy,cut,paste seemed
resolved.  Also my passwords for forms were restored to a working order (storing
passwords and autoentering passwords on forms, etc).

I noticed that Mozilla1.7 was searching %CommonProgramFiles% looking for the GRE
files (I renamed folder in commonfiles, started mozilla, and attempted to move
folder but file was in use - strange as the folder name was different but m1.7
still managed to find something!).

I then promptly moved my GRE into my mail mozilla folder (just to keep mozilla
searching its own tree and noticed that my cut,copy,paste bugs had been resolved).

I also have Mozilla 1.4 installed and running (it works 110%)
Mozilla 1.4 does not seem to have the same GRE file location as Mozilla 1.7 does.

I do not have firefox or thunderbird installed.  Other browsers are 
IExplorer3.0, StarOffice5.2, Netscape4.5, IExplorer5.5, Netscape7.0, Mozilla1.4,
Mozilla1.7

Anyway - I hope this helps
:)

Comment 3

[Jason Robinson]

The Setup.exe GRE/config.ini

; Destination Path values:
;   PROGRAMFILESDIR
;   WINDISK
;   WINDIR
;   WINSYSDIR
Path=[COMMONFILESDIR]\mozilla.org\GRE\1.7.2_2004080302


-------
?!? - affect of previous solution is Path=[PROGRAMFILESDIR]\mozilla.org

I know its the wrong path but my path did fix my password and cut/paste dialogs! :-)

Comment 4

[Jason Robinson]

Hi again, next time I am moving this to confirmed.

The problem exists for cross HDD installs (w95), and I would suspect same HDD
installs (w95) with current setup config and results.  

Mozilla 1.7.3:-
C:\Program Files\Common Files\mozilla.org\GRE\1.7.3_2004091008

Manualy pached again to reagin passwords, cut/copy/paste, etc...

D:\Program Files\mozilla.org\14\

.\14\ is the mozilla.exe sub folder.

No affect on FireFox before or after Install of 1.7.3 - it had cut/copy/paste,
passwords, etc...  Same after patch to 1.7.3 GDE

-------------------------------------
config.ini/GDE setup
-------------------------------------

User Agent=1.7.3_2004091008

; Destination Path values:
;   PROGRAMFILESDIR
;   WINDISK
;   WINDIR
;   WINSYSDIR
Path=[COMMONFILESDIR]\mozilla.org\GRE\1.7.3_2004091008


-------------------------------------
Another solution?
-------------------------------------
Please add a comment line of 
;   COMMONFILESDIR


better yet change line to 
Path=[PROGRAMFILESDIR]\mozilla.org\mozilla1.7.3\

?!?

thanks again for mozilla :-)

Comment 5

[Gervase Markham [:gerv]]

This is an automated message, with ID "auto-resolve01".

This bug has had no comments for a long time. Statistically, we have found that
bug reports that have not been confirmed by a second user after three months are
highly unlikely to be the source of a fix to the code.

While your input is very important to us, our resources are limited and so we
are asking for your help in focussing our efforts. If you can still reproduce
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copy) or, for feature requests, if it's not present in the latest version and
you still believe we should implement it, please visit the URL of this bug
(given at the top of this mail) and add a comment to that effect, giving more
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If it is not a problem any longer, you need take no action. If this bug is not
changed in any way in the next two weeks, it will be automatically resolved.
Thank you for your help in this matter.

The latest beta releases can be obtained from:
Firefox:     http://www.mozilla.org/projects/firefox/
Thunderbird: http://www.mozilla.org/products/thunderbird/releases/1.5beta1.html
Seamonkey:   http://www.mozilla.org/projects/seamonkey/

Comment 6

[Gervase Markham [:gerv]]

This bug has been automatically resolved after a period of inactivity (see above
comment). If anyone thinks this is incorrect, they should feel free to reopen it.