260389 - Firefox/Netscape Quality Feedback Agent crashes upon it's snoop/execution.

Status: RESOLVED DUPLICATE of bug 30141

(Firefox :: General, defect)

Description

[Jeff Allen]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; rv:1.7.3) Gecko/20040913 Firefox/0.10
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; rv:1.7.3) Gecko/20040913 Firefox/0.10

Firefox/Netscape's Feedback Agent radomly opens during browsing. Upon it's
execution and prior to doing anything, it crashes out the browser each and every
time. I've disabled this Agent in each release, but still returns randomly to
crash the browser. 

Reproducible: Always
Steps to Reproduce:
1. Browse until the Quality Feedback Agent tries to collect info.
2. Stare at the screen.
3. Watch whatever you were working on go bye-bye.
4. Repeat.
Actual Results:  
I scream. But mainly, I can just re-open firefox and it runs normally again
until the QFA returns to haunt me.

Expected Results:  
-If the program is snooping hardware, then it should do so without crashing. I
have no idea what the Agent is trying to do, as it never gets a chance to live.

-Checking the "disable agent" tick should fully disable the agent and not have
it reappear at a latter time.

-Default setting should be "disabled" and allow user to decide if feedback is
given. Only true Beta-testers should have to give feedback. This IS finally 1.0
after all, although a pre-release...just hope it's disabled on 1.0 Final.

Default theme, with firewall on or off, nothing special.

Build tools
Compiler 	         Version 	Compiler flags
$(CYGWIN_WRAPPER) cl 	12.00.8804 	-TC -nologo -W3 -nologo -Gy -Fd$(PDBFILE)
$(CYGWIN_WRAPPER) cl 	12.00.8804 	-TP -nologo -W3 -nologo -Gy -Fd$(PDBFILE)

Configure arguments
--disable-ldap --disable-mailnews
--enable-extensions=cookie,xml-rpc,xmlextras,pref,transformiix,universalchardet,webservices,inspector,gnomevfs,negotiateauth
--enable-crypto --disable-composer --enable-single-profile
--disable-profilesharing --enable-optimize --disable-debug --disable-tests
--enable-static --disable-shared --enable-official-branding

No actual info available besides "firefox.exe has encountered a problem...". I
will try and get the "more information/click here" info and update this bug
report if possible.

Comment 1

[Bill Mason]

QFA isn't making FF crash.  It's appearing *because* FF has crashed.

You should consider reactivating it and submitting the crash reports.  That's
the whole point of it.

Comment 2

[Jesse Ruderman]

Invalid or a dup of bug 256675.

*** This bug has been marked as a duplicate of 256675 ***

Comment 3

[Majken Connor [:Kensie]]

*** This bug has been marked as a duplicate of 30141 ***