260979 - The census image will not display

Status: RESOLVED WORKSFORME

(Toolkit :: View Source, defect)

Description

[George]

User-Agent:       Mozilla/5.0 (Windows; U; Win98; rv:1.7.3) Gecko/20040913 Firefox/0.10
Build Identifier: Firefox/0.10

Error: document.getElementById("stb0_Advanced") has no properties. This error
occurs everytime I try to dispaly the image as shown in the URL. This also
failed with the prior verison of Foxfire. The images displays with all other
browsers, correctly using what ancesrty.com calls the HTML viewer. 

Reproducible: Always
Steps to Reproduce:
1.Logon to Ancestry.com
2.Try to display and 1850 census image.
3.The above error occurs in Javascript and the page is not displayed.

Actual Results:  
The expected page is not displayed.


I will be converting back to the released version of Mozilla.

Comment 1

[Matthew (lilmatt) Willis]

The URL provided is Content-Type: application/x-javascript; charset=utf-8.
It spits out the JS code. Works as designed.

Logging on to www.ancestry.com requires a paid membership.

Found a sample at http://www.ancestry.com/search/io/about/sample_popup.htm
WORKSFORME in Firefox.

Comment 2

[George]

(In reply to comment #1)
> The URL provided is Content-Type: application/x-javascript; charset=utf-8.
> It spits out the JS code. Works as designed.
> 
> Logging on to www.ancestry.com requires a paid membership.
> 
> Found a sample at http://www.ancestry.com/search/io/about/sample_popup.htm
> WORKSFORME in Firefox.

(In reply to comment #1)
> The URL provided is Content-Type: application/x-javascript; charset=utf-8.
> It spits out the JS code. Works as designed.
> 
> Logging on to www.ancestry.com requires a paid membership.
> 
> Found a sample at http://www.ancestry.com/search/io/about/sample_popup.htm
> WORKSFORME in Firefox.

Comment 3

[George]

Error: uncaught exception: [Exception... "Component returned failure code:
0x80004005 (NS_ERROR_FAILURE) [nsIObserverService.removeObserver]"  nsresult:
"0x80004005 (NS_ERROR_FAILURE)"  location: "JS frame ::
chrome://global/content/bindings/browser.xml :: destroy :: line 519"  data: no]
-----------------------
received the above javascript error trying the sample 
http://www.ancestry.com/search/io/about/sample_popup.htm
-----------------------------
I realize it probably is working as designed, but, what is causing it not to work. 

Comment 4

[Kevin Brosnan]

WFM - Mozilla/5.0 (Windows; U; Windows NT 5.1; rv:1.7.3) Gecko/20040913 Firefox/0.10

Have you tried launching firefox in safe mode? If this works there may be an
extension or plugin that is conflicting with Firefox.

Else I would recommend creating a new profile.
Steps to create a new profile
1. create a second shortcut to firefox.exe by Copying and pasting the shortcut
on the desktop
2. right click and choose properties of the new shortcut
3. a window with a line named Target should appear
4. The target should be something like "C:\progra~1\mozill~1\firefox.exe"
5. add a space, a dash and the letter 'p' to the end of the target line 
6. The target line should look something like 
"C:\progra~1\mozill~1\firefox.exe" -p
7. click the ok button
8. double click the new shortcut
9. A window called "profile manager" should appear
10. click the new or create profile button go through the steps to create the
new profile
11. Run Firefox with the new profile
12. use File >> Import to move the old profile's Firefox settings to the new
profile 

Comment 5

[Dave Miller [:justdave]]

Rescued from Apache's mailbox:

Date: Thu, 23 Sep 2004 16:32:12 -0500                                          
                                                    
From: George n Bettye <[e-mail]>                              
                                                    
To: [e-mail]                                                
                                                    
Subject: Re: [Bug 260979] The census image will not display                    
                                                    
                                                                               
                                                    
Before I tried safe mode, I created a new profile.. the new profile            
                                                    
solved the problem.                                                            
                                                    
                                                                               
                                                    
I roamed around for awhile trying to determine the differences in the          
                                                    
new profile and the old one. I couldn't find anything that looked like a       
                                                    
profile, so I quit.                                                            
                                                    
                                                                               
                                                    
Thanks for the help and I consider this problem solved.                        
                                                    
                                                                               
                                                    
George Parker                                                                  
                                                    
                                                                               
                                                    
[e-mail] wrote:                                             
                                                    
                                                                               
                                                    
>https://bugzilla.mozilla.org/show_bug.cgi?id=260979