Links in Outlook Express don't work




14 years ago
11 years ago


(Reporter: elane1, Unassigned)


Firefox Tracking Flags

(Not tracked)


(Whiteboard: CLOSEME - 05/06)



14 years ago
User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; rv:1.7.3) Gecko/20040913 Firefox/0.10
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; rv:1.7.3) Gecko/20040913 Firefox/0.10

After setting Firefox as the default browser, when I click on an underlined link
in an Outlook Express message (OE is the mail program I use), nothing happens. 
If I open Internet Explorer and set it back as the default browser, and close
it, the links work just fine -- but in Internet Explorer, of course, which is
what I'm trying to get away from.  Now, when I set Firefox as the default
browser, the URL filetype was still set to open with IE; I changed it to
Firefox, and the links still didn't work with Firefox as the default browser. 
So what I have done is set IE as the default browser but I use Firefox for
everything beside email links.

Reproducible: Always
Steps to Reproduce:
1. Default browser:  Internet Explorer 6; mail client, Outlook Express 6.
2. Install Firefox 1.0PR.
3. In an email message that has an uderlined link with a URL, click on it.
(Nothing happened.)
4. In Windows Explorer, changed the URL filetype to open with Firefox.  Went
back to message, clicked on link.  Again, nothing happened.

Actual Results:  
After step 3, nothing happened.  Opened IE and reset it to the default browser,
and link functioned properly.

Expected Results:  
After setting Firefox as the default browser, a link in an OE message should
open the link in Firefox.

Comment 1

14 years ago
Also with Win2K and Outlook V9.0.0.6627

Comment 2

14 years ago
I too have this problem.  I cannot get either OE to open links in Firefox, nor
can I get Thunderbird to open links in Firefox.  I have read about this in help,
changed the settings in tabbed browsing, to no avil.  I have to cut and paste or
select IE as default.

Comment 3

14 years ago
I'm having the same problem with Outlook. One of the fields in the Outlook
contact card is the firm's url. Clicking on that starts IE and we have security
set to High on IE on our network and consequently much of that company's web
page is unavailable to me. If I go to that page using FF it works OK. I haven't
been able to find any setting in Outlook that will start FF when clicking on a
link on the card, on an appointment, on a journal entry, or in a message.

It looks to me as though these two applications are simply not compatible
insofar as integrating with url's is concerned.

To Firefox: I am typing in this box but do not see a send button, only a Commit
button. I'm assuming that means 'Comment' or 'submit the comment'?? Anyway I'll
click it to submit this. (Sure hope it doesn't light up IE!)
This is an automated message, with ID "auto-resolve01".

This bug has had no comments for a long time. Statistically, we have found that
bug reports that have not been confirmed by a second user after three months are
highly unlikely to be the source of a fix to the code.

While your input is very important to us, our resources are limited and so we
are asking for your help in focussing our efforts. If you can still reproduce
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The latest beta releases can be obtained from:
This bug has been automatically resolved after a period of inactivity (see above
comment). If anyone thinks this is incorrect, they should feel free to reopen it.
Last Resolved: 13 years ago
Resolution: --- → EXPIRED

Comment 6

12 years ago
*** Bug 350484 has been marked as a duplicate of this bug. ***

Comment 7

12 years ago
Reopening based on dupe
Resolution: EXPIRED → ---
Assignee: bross2 → nobody
This WFM using Firefox and Outlook Express 6.00.2900.2180 on Windows XP SP 2. Can either the reporter or anyone else who's seen this reproduce it using Firefox or later?
Whiteboard: CLOSEME - 05/06
Closing as WFM based on comment 8 and the lack of updates.
Last Resolved: 13 years ago11 years ago
Resolution: --- → WORKSFORME
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