Closed
Bug 262559
Opened 20 years ago
Closed 20 years ago
firefox doesn`t respond, Can't force quit.
Categories
(Firefox :: General, defect)
Tracking
()
VERIFIED
DUPLICATE
of bug 246789
People
(Reporter: droca, Assigned: bugzilla)
Details
User-Agent: Mozilla/5.0 (Macintosh; U; PPC Mac OS X; es-es) AppleWebKit/124 (KHTML, like Gecko) Safari/125.1 Build Identifier: After my first try of Firefox, two Firefox applications icons are shown on the Dock. One of them doesn`t respond (firefox icon flashes in the Dock). I tried to force quit, but it doesn´t work. THe firefox icon flashes on the Dock. I can't turn off the laptop. Maybe it is a problem of having used the app in the virtual installation disc, instead of the one I dropped onto the Applications forlder. Reproducible: Always Steps to Reproduce: 1. See Firefox icon flashing on Dock. Try to click on it and a "Try to force quit" message appears 2. Choose "Try to force quit" 3. Try to force quit in the standard alt-com-esc window. (Firefox icon also flashes in this window) 4. try to drop Firefox virtual installation disk on the Trash 5. Try to turn off the laptop. Actual Results: Nothing. Message "The trash cannot be emptied because Firefox is running" Message "No turn off because Firefox is running." Cul de sac. Expected Results: Quit and leave me alone. I just want to uninstall and forget about the program.
Comment 1•20 years ago
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if ever it crashes like that: 1. Pull up a Terminal 2. ps ax | grep "Fire" 3. kill that process doesn't help you too much (but it works better than alt-com-esc)
(In reply to comment #1) > if ever it crashes like that: > > 1. Pull up a Terminal > 2. ps ax | grep "Fire" > 3. kill that process > > doesn't help you too much (but it works better than alt-com-esc) Sorry, but I can't follow you. First I don´t know how to type the "vertical dash" character. I tried with / instead, and a bunch of strange commands came out. Secondly, I don't know how to kill a process. Thank you for your help.
Comment 3•20 years ago
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The pipe character "|" is normally Shift+\ (backslash). Once that command is typed in the terminal, pressing enter should shut down Firefox. If I understand correctly, this occurred on your very first start of Firefox? Did a "TalkBack" screen appear? Is there any more information about the install process or your system that would be relevant?
The same problem happens to me when I install Firefox. It crashed and reloaded about once per second so it couldn't be force quited. I tried to restart, but Firefox blocks it. The only thing I could do was shutdown using the power button on the case. I have all the OS X updates (10.3.5) and I downloaded the most recent version of Firefox. It first happened a few months ago, but when I tried installing it again, the same thing happened. I hear Firefox is great, but it isn't getting off to a good start with me.
the command "ps ax" lists most running processess (including the fox) "grep irefox" will select just that proc containing the string: irefox (I left out the "F" because it may/may not be uppercase) "|" the pipe "filters" the output of ps to the grep command, showing just the firefox process To kill the process, you need the PID (process ID number) which is the number all-the-way at the left of the output. To kill it: type: kill -HUP PID (where PID is that number) -HUP is a signal -- which you could also try: kill -9 PID also see: man ps man grep man kill This will harness you a lot of power on the Mac I believe the problem is that firefox was not properly installed. I don't have a Mac, but I hope someone can clarify how to install properly. (I think it has something to do with dragging the install file somewhere - and NOT running the install directly from the origonal downloaded file) Thanks for your valuable input (In reply to comment #3) > The pipe character "|" is normally Shift+\ (backslash). > > Once that command is typed in the terminal, pressing enter should shut down Firefox. > > If I understand correctly, this occurred on your very first start of Firefox? > Did a "TalkBack" screen appear? Is there any more information about the install > process or your system that would be relevant?
*** This bug has been marked as a duplicate of 246789 ***
Status: UNCONFIRMED → RESOLVED
Closed: 20 years ago
Resolution: --- → DUPLICATE
Updated•20 years ago
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Status: RESOLVED → VERIFIED
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Description
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