262615 - I get fullsoft.dll and the firefox browser shutdown.

Status: RESOLVED EXPIRED

(Firefox :: General, defect)

Description

[Brandon]

User-Agent:       Mozilla/5.0 (Windows; U; Win 9x 4.90; rv:1.7.3) Gecko/20041001 Firefox/0.10.1
Build Identifier: Mozilla/5.0 (Windows; U; Win 9x 4.90; rv:1.7.3) Gecko/20041001 Firefox/0.10.1

When I try Email the admin DXtuners.com - The Real Time Radio Network at
http://www.dxtuners.com/servlet/IBMainServlet/?ib_page=1 about something I get a
fullsoft.dll error. 

Reproducible: Sometimes
Steps to Reproduce:
1. I go on to DXtuners.com - The Real Time Radio Network and login.
2. When I click on Mark, Chad, Andy
http://www.dxtuners.com/servlet/IBMainServlet/?ib_page=81&rxid=18&iw_language=en&idega_session_id=B1C6F90C3B0E61C73D0F343CAF9386A6
3. I get this error message fullsoft.dll and firefox browser close. Then I
restart firefox browser again. 

Actual Results:  
Sometimes I will get the same error message again but different website.

Expected Results:  
The new Firefox browser Mozilla/5.0 (Windows; U; Win 9x 4.90; rv:1.7.3)
Gecko/20041001 Firefox/0.10.1

Comment 1

[Ben Bucksch (:BenB)]

No hint of security bug, just a crash
Correcting component

Comment 2

[Peter van der Woude [:Peter6]]

http://www.google.com/search?lr=&ie=UTF-8&oe=UTF-8&q=fullsoft.dll
The answer must be there
(a lot about win95/Netscape crashes)

http://help.netscape.com/kb/consumer/19981105-5.html explains how to solve the
problem (caused by quality Feedback Agent)

Comment 3

[Daniel Veditz [:dveditz]]

Worksforme on WinXP, but note the reporter is on Win9x.

Comment 4

[:Gavin Sharp [email: [e-mail]]]

Related to bug 200353?

Comment 5

[Gervase Markham [:gerv]]

This is an automated message, with ID "auto-resolve01".

This bug has had no comments for a long time. Statistically, we have found that
bug reports that have not been confirmed by a second user after three months are
highly unlikely to be the source of a fix to the code.

While your input is very important to us, our resources are limited and so we
are asking for your help in focussing our efforts. If you can still reproduce
this problem in the latest version of the product (see below for how to obtain a
copy) or, for feature requests, if it's not present in the latest version and
you still believe we should implement it, please visit the URL of this bug
(given at the top of this mail) and add a comment to that effect, giving more
reproduction information if you have it.

If it is not a problem any longer, you need take no action. If this bug is not
changed in any way in the next two weeks, it will be automatically resolved.
Thank you for your help in this matter.

The latest beta releases can be obtained from:
Firefox:     http://www.mozilla.org/projects/firefox/
Thunderbird: http://www.mozilla.org/products/thunderbird/releases/1.5beta1.html
Seamonkey:   http://www.mozilla.org/projects/seamonkey/

Comment 6

[Gervase Markham [:gerv]]

This bug has been automatically resolved after a period of inactivity (see above
comment). If anyone thinks this is incorrect, they should feel free to reopen it.