I get fullsoft.dll and the firefox browser shutdown.




14 years ago
13 years ago


(Reporter: accwxphp, Assigned: bugzilla)



Firefox Tracking Flags

(Not tracked)


(Whiteboard: [sg:nse], URL)



14 years ago
User-Agent:       Mozilla/5.0 (Windows; U; Win 9x 4.90; rv:1.7.3) Gecko/20041001 Firefox/0.10.1
Build Identifier: Mozilla/5.0 (Windows; U; Win 9x 4.90; rv:1.7.3) Gecko/20041001 Firefox/0.10.1

When I try Email the admin DXtuners.com - The Real Time Radio Network at
http://www.dxtuners.com/servlet/IBMainServlet/?ib_page=1 about something I get a
fullsoft.dll error. 

Reproducible: Sometimes
Steps to Reproduce:
1. I go on to DXtuners.com - The Real Time Radio Network and login.
2. When I click on Mark, Chad, Andy
3. I get this error message fullsoft.dll and firefox browser close. Then I
restart firefox browser again. 

Actual Results:  
Sometimes I will get the same error message again but different website.

Expected Results:  
The new Firefox browser Mozilla/5.0 (Windows; U; Win 9x 4.90; rv:1.7.3)
Gecko/20041001 Firefox/0.10.1
No hint of security bug, just a crash
Correcting component
Assignee: bugs → firefox
Group: security
Component: Web Site → General
Keywords: crash
QA Contact: firefox.general
Whiteboard: [sg:nse]
The answer must be there
(a lot about win95/Netscape crashes)

http://help.netscape.com/kb/consumer/19981105-5.html explains how to solve the
problem (caused by quality Feedback Agent)
Worksforme on WinXP, but note the reporter is on Win9x.
Related to bug 200353?
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Last Resolved: 13 years ago
Resolution: --- → EXPIRED
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