262983 - bankofwilmington.com - Allows online banking sign in, then locks up the entire computer. Site works with MicroShaft Internet Destroyer.

Status: RESOLVED WORKSFORME

(Tech Evangelism Graveyard :: English US, defect)

Description

[Bill Shilling]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.0; rv:1.7.3) Gecko/20040913 Firefox/0.10
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.0; rv:1.7.3) Gecko/20040913 Firefox/0.10

This bank allows Firefox to log an account holder into their online banking
section of their website, but then the entire computer locks up completely.  I
have replicated this on different computers with different operating systems
(Win2000 & XP Pro).  The bank site works correctly with MicroShaft Internet
Destroyer, but not with Firefox at all.  The bank tech wizards are clueless as
to why this is happening.

Reproducible: Always
Steps to Reproduce:
1.go to the bank of wilmington web site at www.bankofwilmington.com
2.sign in as an online account holder
3.attempt to use the site
4.the entire computer locks up.

Actual Results:  
The computer locks up totally and has to be shut down.

Expected Results:  
Worked the online banking portion of the Bank of Wilmington web site so that the
user can view their accounts, etc.

Comment 1

[Bob Clary [:bc] (inactive)]

Bill, it is hard to diagnose without looking at the source code. Can you do a
couple of things for me?

1) in MSIE, can you view source and tell me if you see any script tags with
language="javascript1.2" ?

2) in Firefox, before you login, open the javascript console

3) login and if possible copy/paste the messages here.

4) ask the bank web developers to contact me?

I can't do more after seeing:

 We are confident in our system’s ability to protect all transactions; however,
this is not an invitation for people to attempt unauthorized access to the
system. This is a private computing system that is restricted to authorized
individuals. Actual or attempted unauthorized use of this computer system will
result in criminal and/or civil prosecution. We reserve the right to view,
monitor and record activity on the system without notice or permission. Any
information obtained by monitoring, reviewing or recording is subject to review
by law enforcement organizations in connection with the investigation or
prosecutions of possible criminal activity on the system. If you are not an
authorized user of this system or do not consent to continuous monitoring, exit
the system at this time.

 

Comment 2

[Chris Lawson (gone)]

There's no site at www.bankofwilmington.com any more as far as I can tell.

Comment 3

[Chris Lawson (gone)]

It appears www.bankofwilmington.com has moved to

http://www.capefearbank.com/

WORKSFORME, since this was never confirmed to be a problem in the first place. If there are problems with the new site, please open a new bug for each specific problem.