263419 - could not load extension manager

Status: RESOLVED DUPLICATE of bug 264985

(Toolkit :: Add-ons Manager, defect)

Description

[Russell]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; rv:1.7.3) Gecko/20041001 Firefox/0.10.1
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; rv:1.7.3) Gecko/20041001 Firefox/0.10.1

when i downloaded adblock(http://update.mozilla.org/extensions/moreinfo.php?id=10) 
i decided i did not want it. i uninstalled it but an error message came up and
said could not remove a file. since then i can not get into the extensions. i
have tried uninstalling, reinstalling and doing a system restore.
do you know why?

Reproducible: Always
Steps to Reproduce:
1.open firefox
2.click tools
3.then extensions; it seems like it starts to load but then it stops.

Actual Results:  
would not load extensions

Expected Results:  
uninstalled properly

Comment 1

[Nickolay_Ponomarev]

What file it said it couldn't delete?
Tried logging in as Administrator?
To recover, try creating a new profile
<http://kb.mozillazine.org/index.phtml?title=Profile_Folder#How_do_I_create_a_new_profile?>

Comment 2

[Nickolay_Ponomarev]

duping to a newer bug with more information.

*** This bug has been marked as a duplicate of 264985 ***