263713 - Bad password on IMAP account does not prompt user to re-enter correct one.

Status: RESOLVED DUPLICATE of bug 263542

(Thunderbird :: General, defect)

Description

[Scott Davey]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7) Gecko/20040803 Firefox/0.9.3
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7) Gecko/20040803 Firefox/0.9.3

When I check for mail, and thunderbird prompts me for a password, I give it an
incorrect one, and tick 'remember password'.   It then pops up with around 5
alert boxes telling me the password was incorrect, but it didn't ask me to
re-enter the correct one.

It took me a bit of time to find the password manager and manually delete the
bad password.

Instead, it should prompt me for the password when the password is incorrect.  
I think previous versions of Thunderbird did this.

Reproducible: Always
Steps to Reproduce:
1. New installation - no accounts
2. Add new IMAP account
3. Thunderbird checks for mail for the first time
4. Give it a bad password, and place a tick in the 'save password' box.  Press
enter.

Actual Results:  
Thunderbird displays an alert that the password was incorrect, and repeats that
message a few times.   

Expected Results:  
Thunderbird should display an alert that also contains a space to enter the
password.

Comment 1

[Keith Page]

Mine does this as well. It's rather problematic for general users. Please commit
this so we can register our votes for a fix.

Keith

Comment 2

[jwq]

I believe this is a duplicate of Bug 263542.

Reporter (Scott): Please take a look at Bug 263542 and mark this bug as a
duplicate of Bug 263542 if you agree that it is.

Comment 3

[Scott Davey]

No, this is a different issue (possibly related, though).   My username does not
have a dot (.) in it like the other bug report, and it does not go into an
"infinite loop" like the other bugnote, but instead pops up with dialog boxes.

Comment 4

[jwq]

Scott, let's try to pin down how this bug differs from Bug 263542.

 Could you give an example of sort of User Name you have entered in
Thunderbird's "User Name" field (Tools -> Account Settings... then select Server
Settings from the pane on the left for the appropriate account)? Does the User
Name contain a '.' or '@' or other non-alphanumeric characters?

 The "Infinite Loop" mentioned by the reporter of Bug 263542 is repeated popup
alert dialogs stating that the password is incorrect, without allowing the user
to enter  a different (correct) password. How does the behaviour you observe
differ from that reported in Bug 263542?

Comment 5

[Scott Davey]

Come to think of it, my username is my email address, and come to think of it,
it has both an @ symbol and two . symbols.  ("[e-mail]").

And if the infinite loop syndrome reported in 263542 is repeated dialog boxes,
then I'd say this is a duplicate.

I've marked this bug as a dupe.  Thanks.

*** This bug has been marked as a duplicate of 263542 ***