263740 - firefox hangs after clicking "sign in" or "open account" button

Status: RESOLVED EXPIRED

(Firefox :: General, defect)

Description

[Oliver Mellet]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.3) Gecko/20041006 Firefox/0.10.1 (MOOX M3)
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.3) Gecko/20041006 Firefox/0.10.1 (MOOX M3)

The browser hangs indefinitely (I have to force-kill) when trying to access the
sign-in or open account pages from the front page (http://www.neteller.com/ab).

Reproducible: Always
Steps to Reproduce:
1. Go to http://www.neteller.com/ab
2. Click "Sign In" or "Open Account"
3. Browser hangs

Actual Results:  
Browser hangs, no content is loaded.

Expected Results:  
Loaded the link I clicked on

Comment 1

[Ben Fowler]

Mozilla/5.0 (Macintosh; U; PPC Mac OS X Mach-O; en-US; rv:1.8a5) Gecko/20041010
Firefox/0.9.1+

WFM

Java

(Also, whilst trying to drag into the 'Additional Comments' box, I got
SIG_PIPE errors, but I don't know what relates to: This bug, something
else or nothing)

Comment 2

[dave]

Hi
This is a Java issue. I've been having probs all over the place where some
applets that freeze/crash ffx. I just uninstalled all my old JREs and installed
Version 1.4.2_05 and the link now works fine. I assume there is a bug somewhere
for the Java (1.3?) issue

dave

Comment 3

[Dennis Gentile]

I get the following popup error message since upgarding to Firefox 1.04: 


Invalid list index 1.
In function ListGetAt(list, index [, delimiters]), the value of index, 1, is not
a valid as the first argument (this list has 0 elements). Valid indexes are
in the range 1 through the number of elements in the list.
 
Please try the following:

    * Enable Robust Exception Information to provide greater detail about the
source of errors. In the Administrator, click Debugging & Logging > Debugging
Settings, and select the Robust Exception Information option.
    * Check the ColdFusion documentation to verify that you are using the
correct syntax.
    * Search the Knowledge Base to find a solution to your problem.

Comment 4

[Gervase Markham [:gerv]]

This is an automated message, with ID "auto-resolve01".

This bug has had no comments for a long time. Statistically, we have found that
bug reports that have not been confirmed by a second user after three months are
highly unlikely to be the source of a fix to the code.

While your input is very important to us, our resources are limited and so we
are asking for your help in focussing our efforts. If you can still reproduce
this problem in the latest version of the product (see below for how to obtain a
copy) or, for feature requests, if it's not present in the latest version and
you still believe we should implement it, please visit the URL of this bug
(given at the top of this mail) and add a comment to that effect, giving more
reproduction information if you have it.

If it is not a problem any longer, you need take no action. If this bug is not
changed in any way in the next two weeks, it will be automatically resolved.
Thank you for your help in this matter.

The latest beta releases can be obtained from:
Firefox:     http://www.mozilla.org/projects/firefox/
Thunderbird: http://www.mozilla.org/products/thunderbird/releases/1.5beta1.html
Seamonkey:   http://www.mozilla.org/projects/seamonkey/

Comment 5

[Gervase Markham [:gerv]]

This bug has been automatically resolved after a period of inactivity (see above
comment). If anyone thinks this is incorrect, they should feel free to reopen it.