263812 - Install error: Does not complete CUSTOM installation process

Status: RESOLVED DUPLICATE of bug 251170

(Thunderbird :: Installer, defect)

Description

[Micheal Holman]

User-Agent:       Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; .NET CLR 1.1.4322; .NET CLR 1.0.3705)
Build Identifier: Thunderbird 0.8.0

Try to install any version of Thunderbird and right at the end of the install 
process I received the following error message

'Error occurred during installation - Mozilla Thunderbird Mail: 5'

It seems only isolated to my home PC as it works fine on my work PC.

Home PC is 2.4 Celeron running Win XP SP1.

Reproducible: Always
Steps to Reproduce:
1. Choose custom install
2. Change install path to 'K:\Program Files\Thunderbird'
3. Click next until installation underway

Actual Results:  
I received an error message

'Error occurred during installation - Mozilla Thunderbird Mail: 5'

Expected Results:  
Install without error

Comment 1

[kitty]

I have tried 6 downloads (using the firefox browser/download manager) of the
thunderbird mail client. Each time I received unspecified error, or it simply
would not initialise through the install (I would also fully remove the EXE
before dl'ing a new one).  The Firefox Broswer is *FANTASTIC*, so I am very
curious about the mail client now. Please let me know when/if I can actually
have a successful download/install available, or if there is a patch (or ??
other ??) 

(good job guys - love this....IE is goin downnnnnnnnnnn they be fubar ;)) 
*vbeg* }=)
Heidi

Comment 2

[Hermann Schwab]

*** This bug has been marked as a duplicate of 251170 ***

Comment 3

[Hermann Schwab]

(In reply to comment #1)
> I have tried 6 downloads (using the firefox browser/download manager) of the
> thunderbird mail client. Each time I received unspecified error, or it simply
> would not initialise through the install (I would also fully remove the EXE
> before dl'ing a new one).  

You should look at 
Bug 276515 Installer quickly and silently crashes on an old Windows NT 4.0 box

There are some more people having problems. Workaround is installing from zip,
means, download a zip-file and unzip it, and make a shortcut to firefox.exe or
thunderbird.exe so you don´t always have to search the file.