263879 - Cannot select Inbox of another IMAP account as folder to move mail from a filter

Status: RESOLVED INCOMPLETE

(Thunderbird :: Mail Window Front End, defect)

Description

[Bill Brandt]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; rv:1.7.3) Gecko/20041001 Firefox/0.10.1
Build Identifier: Thunderbird version 0.8 (20040913)

With two IMAP accounts, Thunderbird's mail filters will not allow selecting the
Inbox of the other account as the folder for moving mail to.  It complains that
you need to select a folder under Inbox.

Reproducible: Always
Steps to Reproduce:
1. Setup two IMAP email accounts (one is an MS Exchange account)
2. Build a filter to move mail from one sender out of the MS Exchange Inbox to
the Inbox on the other IMAP server. 
3. 

Actual Results:  
Inbox cannot be selected. / Dialog box will produce an error and not allow a submit.

Expected Results:  
Allowed you to select the Inbox.

Comment 1

[Mike Brodbelt]

I also have this problem.

Running Cyrus 2.1 as the IMAP server, and the user in question (foo, for the
sake of this mail) is subscribed to their own folders (i.e. user.foo.*). The
user is also subscribed to another users folders (bar, for the sake of this
mail). User "bar" has several subfolders, and is just a shared account - set up
under the user hierarchy as I need sieve functionality of mail sent to it.

In Thunderbird, when the user sends mail from the main identity, the message is
stored in "user.foo.Sent", and all works as expected. However, when mail is sent
from the second configured identity, it is supposed to be copied to "user.bar".
This isn't happening - thunderbird just hangs at this point trying to copy the
sent message to the configured folder. A protocol trace shows that it's doing
completely the wrong thing:-

16 OK Completed
17 list "" "INBOX^^user^bar"
17 OK Completed (0.000 secs 1 calls)
18 create "INBOX^^user^bar"
18 NO Invalid mailbox name
19 IDLE
+ idling

Obviously the reference to "INBOX" in the mailbox path it's using is completely
wrong.

Comment 2

[David :Bienvenu]

Mike, what version of Thunderbird are you using? I thought this was fixed a long
time ago, in time for thunderbird 1.0. Also, your problem is completely
different from the originally reported problem. Your problem looks a lot like
bug 248080

Comment 3

[Mike Brodbelt]

I encountered this problem when we rolled out new desktops, and switched the
user in question from Netscape 7 (where it worked as we wanted) to Thunderbird
1.0.2. I haven't yet retested with newer versions of Thunderbird.

The user in question has multiple sender identities set up, and one of the
identities is set to store send mail in the inbox of another (fake) users
account on the IMAP server, so several people can have access to the same
mailboxes. I've not been able to make it correctly store the sent message
anywhere other that under the real user's folders.

Another small point to not - the UI message is wrong when the problem crops up.
TB pops a dialog that tells the user the message has not been sent, when in fact
is has already been sent, but the copy of the sent message has failed.

Comment 4

[Wayne Mery (:wsmwk)]

(In reply to comment #0)
> Build Identifier: Thunderbird version 0.8 (20040913)
> 
> With two IMAP accounts, Thunderbird's mail filters will not allow selecting the
> Inbox of the other account as the folder for moving mail to.  It complains that
> you need to select a folder under Inbox.
> 
> Reproducible: Always
> Steps to Reproduce:
> 1. Setup two IMAP email accounts (one is an MS Exchange account)

Bill, does this happen with Exchange?

WFM with two accounts on same (non-exchange) server and version 3 alpha 1 (20060418) 

Comment 5

[Wayne Mery (:wsmwk)]

Bill, your response would help move the bug along.

Comment 6

[Wayne Mery (:wsmwk)]

=> incomplete - perhaps bill is gone