264073 - Can't submit online form on current build

Status: RESOLVED INVALID

(Firefox :: General, defect)

Description

[Ed Holden]

User-Agent:       Mozilla/5.0 (X11; U; Linux i686; rv:1.7.3) Gecko/20040914 Firefox/0.10
Build Identifier: Mozilla/5.0 (X11; U; Linux i686; rv:1.7.3) Gecko/20040914 Firefox/0.10

Though it worked fine in previous builds of FireFox, in recent builds I have
been unable to submit a form on my online banking website.  It works in other
browsers, so I don't think it is a problem with the site.  When I press a button
that is an image that submits the form, nothing happens.  Unfortunately I can't
supply a way for you to see the page in question, as it requires you to be
logged in to my bank account.  But here is the source code of the image-based
button:

 <input type="image" src="/images/submit.gif" id=image1 name=image1>

Thsi is within a form that is called thusly:

 <form name="trans_1" id="trans_1" action="/scripts/sdk/adinetin.dll"
method="POST" onSubmit="return submitonce(this)">

And there is also some long JavaScript associated with it at the beginning of
the document.  Any reason why this would not work in the current build?

Reproducible: Always
Steps to Reproduce:
1. Log into online bank.
2. Start a transfer.
3. Fill out the first form and click "submit."

Actual Results:  
Nothing happens.  The image is selected, but you're not redirected to a new page.

Expected Results:  
I'd go to the next screen, where I am allowed to transfer money from one account
to another.

Comment 1

[:Gavin Sharp [email: [e-mail]]]

Does this still occur on the latest builds? Can you provide the javascript that
they use?

Comment 2

[Ed Holden]

Attachment: HTML file containing form that does not work in Firefox

Here is the problem page.  It is a frame within a larger page, but I think its
functionality is unaffected by the content of other frames.

Comment 3

[Ed Holden]

Hi Gavin.  I just submitted an attachment with not only the Javascript, but the
entire fund transfer page (the source is not too long).  To answer your
questions, yes, I just installed the nightly build 2004-10-31-09-0.11, and it is
still happening with this nightly.  I can use a Mozilla suite build (1.5 or
something) instead, so it seems to be more specific to Firefox than to the site
- but who knows?

The relevant part of the page is this:

<input type="image" src="/images/submit.gif" id=image1 name=image1>

For some reason, Javascript-related or not, this image-based button does
nothing.  Clicking it selects the image, but does not submit the page.

Thanks,
Ed

Comment 4

[Didi Reicht]

Cannot submit Form on online banking at https://banking.raiffeisen.at (Elba
Online Banking)

Most other buttons work, the one "Submit" button does not work after making an
bank transfer.

Comment 5

[Didi Reicht]

(In reply to comment #4)
> Cannot submit Form on online banking at https://banking.raiffeisen.at (Elba
> Online Banking)
> 
> Most other buttons work, the one "Submit" button does not work after making an
> bank transfer.

Addition: Didn't work in bulid 1.0.0, 1.0.1 and still doesn't work in 1.0.2. But
it worked in several version below 1.0 - don't ask me which one, i've installed
too many :)

Error is exactly the same as described from Ed.

Comment 6

[Ed Holden]

Unfortunately I can no longer test this, as my bank created a new web interface
that is fully compatible with Firefox.  (Wait, did I say *unfortunately*?)  Bu I
still don't know what the problem was, except it was widespread among user of
that bank's online banking service.

While I assumed it was a Firefox bug because it was only apparent in Firefox, it
could easily have been a bug in the coding of the site.  Still, it worked in
Konqueror, and (I think) Seamonkey.

Comment 7

[Sean Fao]

This appears to be happening in the 1.0.5 build.  For example, I'm able to do a
series of searches on Google.  After a certain number of searches, all of a
sudden the "Search" button doesn't do anything.  If I hit the "Back" button to
return to the previous search results, enter my search criteria and hit the
"Search" button, Firefox resumes normal operation (the form data is actually
posted).

Comment 8

[:Gavin Sharp [email: [e-mail]]]

Can anyone reproduce this from safe mode? Sounds like an extension issue to me.

http://kb.mozillazine.org/Safe_Mode

Comment 9

[Samuel Sidler (old account; do not CC)]

Resolving INVALID due to lack of information. If you can reproduce this using Firefox 2.0.0.3 or later in safe mode or with a new profile, please reopen.