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Missing buttons and other graphics in etrade web pages

VERIFIED INVALID

Status

()

Firefox
General
VERIFIED INVALID
13 years ago
13 years ago

People

(Reporter: Jim Avera, Assigned: Blake Ross)

Tracking

Firefox Tracking Flags

(Not tracked)

Details

(URL)

Attachments

(2 attachments, 1 obsolete attachment)

(Reporter)

Description

13 years ago
User-Agent:       Mozilla/5.0 (X11; U; Linux i686; rv:1.7.3) Gecko/20040914 Firefox/0.10.1
Build Identifier: Mozilla/5.0 (X11; U; Linux i686; rv:1.7.3) Gecko/20040914 Firefox/0.10.1

The etrade web site is unusable with Firefox because many buttons and
other graphics are invisible.  I used to access etrade with Mozilla but
it has been a while and they may have changed their web site.  So this
may be an evangelism issue.  

But they are a fairly high-profile site and it is not good if Firefox can
not view it.

Reproducible: Always
Steps to Reproduce:
1. Delete all cookies for any etrade domain (us.etrade.com, www.etrade.com etc.)
2. Enter https://us.etrade.com into the address bar and press ENTER
3.

Actual Results:  
Missing buttons, such as the orange "LOG ON" button under the
username/password fields.  

I will try to attach screen shots showing Firefix vs. Internet Explorer
(FF on Linux, IE on Windows XP)
(Reporter)

Comment 1

13 years ago
Created attachment 161928 [details]
Screen shot of Firefox (gzipped .jpg)

Firefox's view of the etrade page
(Reporter)

Comment 2

13 years ago
Created attachment 161930 [details]
Screen shot of MSIE

Internet Explorer's view of the etrade page
(Reporter)

Comment 3

13 years ago
Created attachment 161932 [details]
Screen shot of Firefox 

Un-gzipped jpg file (sorry, I just now figured out how to create low-res
images)
(Reporter)

Updated

13 years ago
Attachment #161928 - Attachment is obsolete: true
Do you have Preferences - Web Features "for the originating web site only"
(under Load images) checked? etrade's images are coming from akamai.net.
(Reporter)

Comment 5

13 years ago
Yes, that was the problem (images 'from originating site only' was selected).
Sorry for the trouble.  And thanks for responding so quickly!

But, I wonder if the existence of this feature is consistent with
Firefox's philosophy of having a "simplified" UI conprehensible to
ordinary folks.  In other words, is this feature likely to cause
more trouble (with bogus bug reports like mine) than it is worth?

A compromise would be to bury it under an 'Advanced' tab.

Thanks again
Status: UNCONFIRMED → RESOLVED
Last Resolved: 13 years ago
Resolution: --- → INVALID
Status: RESOLVED → VERIFIED
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