Missing buttons and other graphics in etrade web pages




15 years ago
15 years ago


(Reporter: jim.avera, Assigned: bugzilla)


Firefox Tracking Flags

(Not tracked)




(2 attachments, 1 obsolete attachment)



15 years ago
User-Agent:       Mozilla/5.0 (X11; U; Linux i686; rv:1.7.3) Gecko/20040914 Firefox/0.10.1
Build Identifier: Mozilla/5.0 (X11; U; Linux i686; rv:1.7.3) Gecko/20040914 Firefox/0.10.1

The etrade web site is unusable with Firefox because many buttons and
other graphics are invisible.  I used to access etrade with Mozilla but
it has been a while and they may have changed their web site.  So this
may be an evangelism issue.  

But they are a fairly high-profile site and it is not good if Firefox can
not view it.

Reproducible: Always
Steps to Reproduce:
1. Delete all cookies for any etrade domain (us.etrade.com, www.etrade.com etc.)
2. Enter https://us.etrade.com into the address bar and press ENTER

Actual Results:  
Missing buttons, such as the orange "LOG ON" button under the
username/password fields.  

I will try to attach screen shots showing Firefix vs. Internet Explorer
(FF on Linux, IE on Windows XP)

Comment 1

15 years ago
Created attachment 161928 [details]
Screen shot of Firefox (gzipped .jpg)

Firefox's view of the etrade page

Comment 2

15 years ago
Created attachment 161930 [details]
Screen shot of MSIE

Internet Explorer's view of the etrade page

Comment 3

15 years ago
Created attachment 161932 [details]
Screen shot of Firefox 

Un-gzipped jpg file (sorry, I just now figured out how to create low-res


15 years ago
Attachment #161928 - Attachment is obsolete: true
Do you have Preferences - Web Features "for the originating web site only"
(under Load images) checked? etrade's images are coming from akamai.net.

Comment 5

15 years ago
Yes, that was the problem (images 'from originating site only' was selected).
Sorry for the trouble.  And thanks for responding so quickly!

But, I wonder if the existence of this feature is consistent with
Firefox's philosophy of having a "simplified" UI conprehensible to
ordinary folks.  In other words, is this feature likely to cause
more trouble (with bogus bug reports like mine) than it is worth?

A compromise would be to bury it under an 'Advanced' tab.

Thanks again
Last Resolved: 15 years ago
Resolution: --- → INVALID
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