Closed Bug 264886 Opened 20 years ago Closed 20 years ago

Thunderbird delete sometimes remove junk mails on reception of new mails

Categories

(Thunderbird :: Mail Window Front End, defect)

x86
Windows XP
defect
Not set
major

Tracking

(Not tracked)

RESOLVED DUPLICATE of bug 260981

People

(Reporter: lapsap7+mz, Assigned: mscott)

Details

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.0; rv:1.7.3) Gecko/20040913 Firefox/0.10.1
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.0; rv:1.7.3) Gecko/20040913 Firefox/0.10.1

I've found a big bug in TB 0.8 which didn't happen in TB 0.7.3.

On reception of new mails, TB sometimes moves those supposed-to-be-junkmails to
the Junk folder.  But unluckily, sometimes it simply deletes those
supposed-to-be-junkmails.  And because of this, I've lost several important mails.

I'm sure of this for two reasons:
1) Whenever we receive new mails, TB writes it's getting a certain number of
mails.  But at the end of the reception, when I count the total of new mails in
Inbox and Junk folders, from time to time, it's less than the displayed number.

2) I've configured my TB to leave a copy in POP3 server (in Yahoo), and today,
the problem happened again.  Then I got inside Yahoo and checked it.  Indeed, I
got an email from an old friend whose address isn't in my address book, and
unfortunately TB identified the mail as junk.  And that "junk mail" can't be
found anywhere; neither in Inbox no in Junk.  It just vanished!  Then I checked
the Junk log to make sure, and it's written clearly there the mail was
identified as Junk, but TB deleted it.

Reproducible: Sometimes
Steps to Reproduce:
Well, I can't tell you exactly how this happens.  I can't found a "pattern" or
"situation" to make it happen.
please try a newer .8 build, e.g.,
http://ftp.mozilla.org/pub/mozilla.org/thunderbird/nightly/2004-10-18-05-0.8/

this is a dup of 260981 (same underlying bug, though symptoms don't appear
identical)

*** This bug has been marked as a duplicate of 260981 ***
Status: NEW → RESOLVED
Closed: 20 years ago
Resolution: --- → DUPLICATE
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