265004 - Web page is blank but it displays in other browsers and if saved locally

Status: RESOLVED EXPIRED

(Core :: Networking, defect)

Description

[tajohnson]

User-Agent:       Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.7.3) Gecko/20041007 Debian/1.7.3-5
Build Identifier: Mozilla 1.7.3

First of all, I am reporting this for a relative, so I am unable to download a
nightly build (or have them do so).

The URL above is blank when visited in Mozilla 1.7.3 on their Windows XP
computer.  It is visible in Internet Explorer, it is visible in Mozilla if I use
Explorer to save the page to a local disk and then open it in Mozilla, and it is
visible from Mozilla 1.7.3 on my Linux machine.  I conclude that the Windows
version of Mozilla is not downloading the page contents properly, because if it
did it could display the page, as determined by the experiment of saving it
locally with Explorer and then opening it in Mozilla.

HTTP pipelining is off, plus I tried various combinations of options in HTTP
Networking under Edit-Preferences.  Firewalls and virus protection programs are
disabled.  The problem was also present with the URL in Mozilla 1.7.2.

They have also experienced other blank pages at various other web sites that
display properly in Explorer or if saved and opened locally in Mozilla.

Reproducible: Always
Steps to Reproduce:
See details.

Actual Results:  
Blank page.

Expected Results:  
Downloaded and rendered the page.

Comment 1

[Darin Fisher]

would it be possible for you to capture a Mozilla HTTP log on the troubled system?

instructions for doing so are here:

  http://www.mozilla.org/projects/netlib/http/http-debugging.html

thanks in advance!

Comment 2

[tajohnson]

Attachment: HTTP Debugging log file that was requested (compressed).

Comment 3

[Ben Fowler]

Mozilla/5.0 (Macintosh; U; PPC Mac OS X Mach-O; rv:1.7.3) Gecko/20041001
Firefox/0.10.1

WFM

Comment 4

[tajohnson]

I think I should emphasize that I'm reporting this as a bug for the Windows XP
version of Mozilla.  It filled in Linux for my User-Agent string, even though I
pasted in an XP User-Agent string for the system for which I was reporting the
bug.  I at least managed to get it to say XP at the top for OS.

A WFM on Macintosh does not surprise me, but it's good to know.  It would be
nice if some other people could test the link under XP.

Comment 5

[Gervase Markham [:gerv]]

This is an automated message, with ID "auto-resolve01".

This bug has had no comments for a long time. Statistically, we have found that
bug reports that have not been confirmed by a second user after three months are
highly unlikely to be the source of a fix to the code.

While your input is very important to us, our resources are limited and so we
are asking for your help in focussing our efforts. If you can still reproduce
this problem in the latest version of the product (see below for how to obtain a
copy) or, for feature requests, if it's not present in the latest version and
you still believe we should implement it, please visit the URL of this bug
(given at the top of this mail) and add a comment to that effect, giving more
reproduction information if you have it.

If it is not a problem any longer, you need take no action. If this bug is not
changed in any way in the next two weeks, it will be automatically resolved.
Thank you for your help in this matter.

The latest beta releases can be obtained from:
Firefox:     http://www.mozilla.org/projects/firefox/
Thunderbird: http://www.mozilla.org/products/thunderbird/releases/1.5beta1.html
Seamonkey:   http://www.mozilla.org/projects/seamonkey/

Comment 6

[Gervase Markham [:gerv]]

This bug has been automatically resolved after a period of inactivity (see above
comment). If anyone thinks this is incorrect, they should feel free to reopen it.