Closed
Bug 265073
Opened 20 years ago
Closed 1 year ago
Filemaker Web Sharing only suppports IE, Safari and Chrome
Categories
(Web Compatibility :: Site Reports, defect, P5)
Web Compatibility
Site Reports
Tracking
(Not tracked)
RESOLVED
INVALID
People
(Reporter: paul.carr, Unassigned)
References
()
Details
(Keywords: webcompat:contact-ready, Whiteboard: [country-all] [app] [contactready])
User-Agent: Mozilla/5.0 (Macintosh; U; PPC Mac OS X Mach-O; rv:1.7.3) Gecko/20040913 Firefox/0.10 Build Identifier: Mozilla/5.0 (Macintosh; U; PPC Mac OS X Mach-O; rv:1.7.3) Gecko/20040913 Firefox/0.10 If you enable "Instant Web Sharing" on Filemaker 7, you get a page that warns Mac user to use only Safari and IE, and Wintel users to use IE only. Reproducible: Always Steps to Reproduce: 1.Enable Instant WEb Publishing on Filemaker database 2.attempt to access via Firefox or Mozilla 3. Actual Results: Warning message that IWP is optimized for IE and Safari. In fact, performs shabbily with Mozilla/Firefox. Expected Results: Worked the same for Mozillas as for Safari
Comment 1•19 years ago
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*** Bug 283186 has been marked as a duplicate of this bug. ***
*** Bug 264531 has been marked as a duplicate of this bug. ***
Comment 3•16 years ago
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Since this has two dupes, I'm going to confirm it. Do we have any contacts over at Filemaker? It would also be nice to have a testcase so we know what to tell them. I'd be willing to bet that they're doing some bad sniffing.
Comment 4•10 years ago
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According to their documentation http://www.filemaker.com/support/technologies/webdirect.html > Supported browsers include Safari, Chrome and Internet Explorer. And in https://fmhelp.filemaker.com/docs/13/en/fm13_webdirect_guide.pdf Windows: Internet Explorer 10 Internet Explorer 11 Chrome 27.x OS X: Safari 6.1.x Safari 7.x Chrome 27.x
Assignee: english-us → nobody
Component: English US → Desktop
Whiteboard: [country-all] [app]
Updated•10 years ago
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Summary: Filemaker Web Sharing only suppports IE and Safari → Filemaker Web Sharing only suppports IE, Safari and Chrome
Comment 5•10 years ago
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I guess we can't test this and just have to contact them - right?
Whiteboard: [country-all] [app] → [country-all] [app] [contactready]
Comment 6•8 years ago
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A quick search of the community reveals some discussions: https://community.filemaker.com/search.jspa?q=firefox https://community.filemaker.com/message/199077 - some talk about relevance of Firefox https://community.filemaker.com/message/508747 - someone suggests "Firefox does not implement HTML 5 the same way as the supported browsers" Disturbing because the website claims the product uses web standards.
Comment 7•8 years ago
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Reaching out by their email contact form: http://help.filemaker.com/app/ask
Assignee: nobody → astevenson
Status: NEW → ASSIGNED
Whiteboard: [country-all] [app] [contactready] → [country-all] [app] [sitewait]
Comment 8•8 years ago
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Got a response: "Thank you for contacting FileMaker Customer Support. I have forwarded your email to the appropriate team member on your behalf."
Comment 9•8 years ago
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I haven't received a response and I don't expect to. Switching back to contactready for now, if someone else wants to try contacting.
Assignee: astevenson → nobody
Status: ASSIGNED → NEW
Updated•8 years ago
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Whiteboard: [country-all] [app] [sitewait] → [country-all] [app] [contactready]
Comment 10•6 years ago
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We used Filemaker and Firefox in a closed group for years and never had any issues. After the update to v57 Quantum, I encountered a nasty bug and reported it to Filemaker: https://community.filemaker.com/thread/180744 https://youtu.be/6gW_8_1lVHI Short answer from Filemaker: "FileMaker's WebDirect is not tested as supported on FireFox. While some functions may work as expected, you could run into any number of issues."
Comment 11•6 years ago
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OK, so if they officially don't support us, I don't expect us to gain much traction here (which is sad :(), given the attitude hasn't changed in 14 years. Thanks for reporting the issue to them, burned.
Priority: -- → P5
Assignee | ||
Updated•5 years ago
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Product: Tech Evangelism → Web Compatibility
Comment 12•5 years ago
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See bug 1547409. Moving webcompat whiteboard tags to keywords.
Keywords: webcompat:contact-ready
Comment 13•2 years ago
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Nothing has changed, Firefox is still an unsupported browser.
https://fmhelp.filemaker.com/docs/13/en/fm13_webdirect_guide.pdf
https://prnt.sc/Zl0MGg_YA1Ju
Updated•2 years ago
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Severity: normal → S3
Comment 14•1 year ago
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The page redirects to claris.com now. I could not find any documentation regarding the supported browser. Given the update, I will close this issue. If the reporter or anyone else could test the issue on the newly developed page and give us feedback on the issue, we will gladly reopen the issue.
Status: NEW → RESOLVED
Closed: 1 year ago
Resolution: --- → INVALID
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Description
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