Closed
Bug 265244
Opened 21 years ago
Closed 18 years ago
Cisco Call Manager 3.3 Administration interface is unusable when accessed using Firefox
Categories
(Firefox :: General, defect)
Tracking
()
VERIFIED
INCOMPLETE
People
(Reporter: andrew, Unassigned)
References
()
Details
User-Agent: Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.7) Gecko/20040803 Firefox/0.9.3
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; rv:1.7.3) Gecko/20041001Firefox/0.10.1
The only method of administering Cisco Call Manager (Cisco's IP softswitch,
widely deployed in enterprises) is via its web interface. Using Firefox 0.10.1,
authentication works correctly and home page is displayed correctly, however
clicking the drop down menus result in no action (i.e. no drop down appears).
Status bar displays "Javascript:ToggleMenuState(n);" when the drop down is
clicked, where n is the index number of the menu. Togglemenustate is a JS
function that shows or hides the menus, full JS source is below.
Call Manager environment info is Callmanager systems 3.3(3)Sr4a and the
Administration version is 3.3(0.161).
Source of home page is below.
<html>
<head>
<meta http-equiv="Content-Type" content="text/html; charset=iso-8859-1">
<meta http-equiv="Pragma" content="No-Cache">
<link rel="Stylesheet" href="styles/basic.css" type="text/css">
<link rel="Stylesheet" href="styles/menu.css" type="text/css">
<title>Cisco CallManager 3.3 Administration - Cisco CallManager
Administration</title>
<script language="JavaScript" src="includes/standard.js"></script>
<script language="JavaScript">
<!--
//
// Client-side JavaScript functions for this page
//
function showDetail()
{
var buildInfo = "When reporting or troubleshooting a problem, please give
\nthe following information to Technical Assistance:"
var versionCCMAdmin = "Cisco CallManager Administration version: 3.3(0.161)";
var versionSystem = "Cisco CallManager System version: " + "3.3(3)sr4a";
var installID = "Cisco CallManager Installation ID: " + "3.3(3)sr4a";
var databaseLayerHeading = "Database DLL version ";
var databaseInfoHeading = "Database Information ";
var DSN = "DSN" + ": " + "CiscoCallManager";
var server = "SERVER" + ": " + "CM01";
var database = "DATABASE" + ": " + "CCM0301";
var versionStatus = 0;
var str;
//General Build info
str = buildInfo + "\n \n" + versionSystem + "\n" + versionCCMAdmin + "\n" +
installID + "\n";
//Database info
str += "\n" + databaseInfoHeading + "\n\t" + DSN + "\n\t" + server + "\n\t" +
database + "\n";
//show if error occurred
if (versionStatus == -1)
str += "\n\n";
alert(str);
}
var csHelpPage = "index.html"; // set online help context to Contents and Index
//-->
</script>
</head>
<SCRIPT language="JavaScript">
// browser dependent object model for menus;
var layerObject = (document.layers) ? "document.layers." : "document.all.";
var visibilityProperty = (document.layers) ? ".visibility" : ".style.visibility";
var hideValue = (document.layers) ? "hide" : "hidden";
var showValue = (document.layers) ? "show" : "visible";
var menuList = new Array();
menuList[0] = new Array();
menuList[0][0] = null; // used to hide all menus
menuList[1] = new Array();
menuList[1][0] = "menuSystem";
menuList[2] = new Array();
menuList[2][0] = "menuRoutePlan";
menuList[3] = new Array();
menuList[3][0] = "menuService";
menuList[3][1] = "menuAttendantConsole";
menuList[3][2] = "menuServiceMediaResources";
menuList[4] = new Array();
menuList[4][0] = "menuFeature";
menuList[4][1] = "menuFeatureVoiceMail";
menuList[5] = new Array();
menuList[5][0] = "menuDevice";
menuList[5][1] = "menuDeviceSettings";
menuList[6] = new Array();
menuList[6][0] = "menuUser";
menuList[7] = new Array();
menuList[7][0] = "menuApplication";
menuList[8] = new Array();
menuList[8][0] = "menuHelp";
function toggleMenuState(thisMenu)
{
if (thisMenu)
{
if (!showMenus)
{
showMenus = true;
showHideMainMenu(thisMenu);
}
else
{
hideAllMenus();
}
}
else
{
hideAllMenus(); // for document.click handling
}
}
function hideAllMenus()
{
showHideMainMenu(0);
showMenus = false;
return;
}
function showHideMainMenu(thisMenu, thisSubMenu)
{
if (!showMenus) return; // if menus are not active, don't show (or hide)
anything
if (!thisSubMenu) thisSubMenu = 0;
// loop through menus hiding all but the selected menu and submenu;
// if thisMenu=0, all menus are hidden
for (var i = 1; i < menuList.length; i++)
{
// main menu
var thisLayer = layerObject + menuList[i][0];
var showOrHide = (thisMenu == i) ? showValue : hideValue;
eval(thisLayer + visibilityProperty + ' = "' + showOrHide + '"');
// sub menu
for (var j = 1; j < menuList[i].length; j++)
{
var thisLayer = layerObject + menuList[i][j];
var showOrHide = ((thisMenu == i) && (thisSubMenu == j)) ? showValue :
hideValue;
eval(thisLayer + visibilityProperty + ' = "' + showOrHide + '"');
}
}
}
function handleClick(e)
{
if (showMenus)
{
if (document.releaseEvents)
{
document.releaseEvents(Event.CLICK);
}
else
{
// pass the click through to the link if it's a menu item
var srcClass = window.event.srcElement.className;
if ((srcClass.indexOf("menu") == 0) && (srcClass != "menuBar"))
return;
}
toggleMenuState();
}
else if (document.routeEvent)
{
document.routeEvent(e);
}
}
// set up event handler for Netscape
if (document.captureEvents)
{
document.captureEvents(Event.CLICK);
}
document.onclick = handleClick;
var showMenus = false; // initial menu state
/***********************************
* ---- Show CCM Online Help ----- *
************************************/
function ccmHelp()
{
var helpURL = "/help/";
// turn off menu since config page is still displayed
toggleMenuState(0);
// get the target help page
if (ccmHelp.arguments.length == 1)
{
// help page is passed in as parameter
helpURL += ccmHelp.arguments[0];
}
else if (csHelpPage)
{
// help page is defined in javascript on page (overrides menu)
helpURL += csHelpPage;
}
else
{
// get the help page name from the current page name
var s = document.location.pathname;
s = "ccm_" + s.slice(s.lastIndexOf(charForwardSlash) + 1,
s.lastIndexOf(charDot)) + ".html";
if (s== "ccm_userheader.html")
{
//The Users page have multiple frames and we needs to retrieve
//the page name of the 2nd frame. The 1st frame of the user pages
//always retuen userHeader, so when we detect that, we look
//further to get the page name that can link to the on-line help
documentation
var s= parent.frames[1].document.location.pathname;
s = "ccm_" + s.slice(s.lastIndexOf(charForwardSlash) + 1,
s.lastIndexOf(charDot)) + ".html";
}
helpURL += "ctx/" + s;
}
hw = window.open(helpURL, "HelpSystem");
return;
}
var w;
//show new window when user launch any plug in applications
function showApplicationWindow(url, index)
{
var appWin;
// since IE and NN handle window positioning differently, do browser
specific options
//if (document.all) //IE browser
// var options =
"menubar,toolbar,scrollbars,location,status,resizable,top=" + (window.screenTop
- 70) + ",left=" + (window.screenLeft + 50) + ",width=760,height=475";
//else if (document.layers) //Netscape
// var options =
"menubar=yes,toolbar=yes,scrollbars=yes,location=yes,status=yes,resizable=yes,screenY="
+ (window.screenY + 25) + ",screenX=" + (window.screenX + 55) +
",width=765,height=475";
appWin = appWinArray[index];
if (!appWin)
{
appWin = "appWindow" + index;
appWinArray[index]= appWin;
}
//var w = window.open(url, appWin, options); omit option, get the user's
settings
if(document.all) // IE browser
{
if(w) {w.close();} // Close and open the window before focus, to avoid
runtime error
w = window.open(url, appWin);
w.focus(); //bring window to front
}
else if(document.layers) //Netscape
{
w = window.open(url, appWin);
w.focus(); //bring window to front
} //bring window to front
}
var csHelpPage; // context sensitive help page
var appWinArray = new Array(); // manage application windows
//-->
</SCRIPT>
<BODY bgColor="#FFFFFF" text="#000000" marginheight="5px" marginwidth="10px"
topmargin="5px" leftmargin="10px">
<!-- Standard Menus -->
<!-- 'main.asp?pageStatus=NotImplemented' will take the page back to the main
page -->
<TABLE border="0" cellPadding="3" cellSpacing="0" width="745">
<TR><TD class="menuBar">
<TABLE width="510" border="0" cellpadding="0" cellspacing="0">
<TR>
<TD class="menuBar" nowrap><!--System Menu-->
<A class="menuItem" target="_self" href="javascript:toggleMenuState(1);"
onMouseOver="showHideMainMenu(1);">System</A></TD>
<TD class="menuBar" nowrap><!--Dial Plan Menu-->
<A class="menuItem" target="_self" href="javascript:toggleMenuState(2);"
onMouseOver="showHideMainMenu(2);">Route Plan</A></TD>
<TD class="menuBar" nowrap><!--Plug-in Menu-->
<A class="menuItem" target="_self" href="javascript:toggleMenuState(3);"
onMouseOver="showHideMainMenu(3);">Service</A></TD>
<TD class="menuBar" nowrap><!--Feature Menu-->
<A class="menuItem" target="_self" href="javascript:toggleMenuState(4);"
onMouseOver="showHideMainMenu(4);">Feature</A></TD>
<TD class="menuBar" nowrap><!--Device Menu-->
<A class="menuItem" target="_self" href="javascript:toggleMenuState(5);"
onMouseOver="showHideMainMenu(5);">Device</A></TD>
<TD class="menuBar" nowrap><!--User Menu-->
<A class="menuItem" target="_self" href="javascript:toggleMenuState(6);"
onMouseOver="showHideMainMenu(6);">User</A></TD>
<TD class="menuBar" nowrap><!--Application Menu-->
<A class="menuItem" target="_self" href="javascript:toggleMenuState(7);"
onMouseOver="showHideMainMenu(7);">Application</A></TD>
<TD class="menuBar" nowrap><!--Help Menu-->
<A class="menuItem" target="_self" href="javascript:toggleMenuState(8);"
onMouseOver="showHideMainMenu(8);">Help</A></TD>
</TR>
</TABLE>
<!-- end of menu bar -->
<!-- start of drop-down menus -->
<SPAN id="menuSystem">
<TABLE border="1" bgColor="#003333" borderColor="#FFFFFF" cellSpacing="0"
cellPadding="6" borderColorDark="#999999">
<TR>
<TD valign="top" bgColor="#003333">
<TABLE cellSpacing="0" cellPadding="1" border="0">
<TR>
<TD class="menuItem"><A class="menu" onMouseOver="javascript:
showHideMainMenu(1,0)" href="/ccmadmin/serverlist.asp">Server</A></TD>
<TD><IMG src="images/blank.gif" height="1" width="1"></TD></TR>
<TR>
<TD class="menuItem"><A class="menu" onMouseOver="javascript:
showHideMainMenu(1,0)" href="/ccmadmin/callmanagerlist.asp">Cisco
CallManager</A></TD>
<TD><IMG src="images/blank.gif" height="1" width="1"></TD></TR>
<TR>
<TD class="menuItem"><A class="menu" onMouseOver="javascript:
showHideMainMenu(1,0)" href="/ccmadmin/callmanagergrouplist.asp">Cisco
CallManager Group</A></TD>
<TD><IMG src="images/blank.gif" height="1" width="1"></TD></TR>
<TR>
<TD class="menuItem"><A class="menu" onMouseOver="javascript:
showHideMainMenu(1,0)" href="/ccmadmin/datetimegrouplist.asp">Date/Time
Group</A></TD>
<TD><IMG src="images/blank.gif" height="1" width="1"></TD></TR>
<TR>
<TD class="menuItem"><A class="menu" onMouseOver="javascript:
showHideMainMenu(1,0)"
href="/ccmadmin/defaultdeviceconfig.asp?Action=New">Device Defaults</A></TD>
<TD><IMG src="images/blank.gif" height="1" width="1"></TD></TR>
<TR>
<TD class="menuItem"><A class="menu" onMouseOver="javascript:
showHideMainMenu(1,0)" href="/ccmadmin/regionlist.asp">Region</A></TD>
<TD><IMG src="images/blank.gif" height="1" width="1"></TD></TR>
<TR>
<TD class="menuItem"><A class="menu" onMouseOver="javascript:
showHideMainMenu(1,0)" href="/ccmadmin/devicepoollist.asp">Device Pool</A></TD>
<TD><IMG src="images/blank.gif" height="1" width="1"></TD></TR>
<TR>
<TD class="menuItem"><A class="menu" onMouseOver="javascript:
showHideMainMenu(1,0)" href="/ccmadmin/aargrouplist.asp">AAR Group</A></TD>
<TD><IMG src="images/blank.gif" height="1" width="1"></TD></TR>
<TR>
<TD class="menuItem"><A class="menu" onMouseOver="javascript:
showHideMainMenu(1,0)" href="/ccmadmin/enterpriseparamsnew.asp">Enterprise
Parameters</A></TD>
<TD><IMG src="images/blank.gif" height="1" width="1"></TD></TR>
<TR>
<TD class="menuItem"><A class="menu" onMouseOver="javascript:
showHideMainMenu(1,0)" href="/ccmadmin/locationlist.asp">Location</A></TD>
<TD><IMG src="images/blank.gif" height="1" width="1"></TD></TR>
<TR>
<TD class="menuItem"><A class="menu" onMouseOver="javascript:
showHideMainMenu(1,0)" href="/ccmadmin/srstList.asp">SRST</A></TD>
<TD><IMG src="images/blank.gif" height="1" width="1"></TD></TR>
</TABLE></TD>
</TR>
</TABLE>
</SPAN>
<SPAN id="menuRoutePlan">
<TABLE border="1" bgColor="#003333" borderColor="#FFFFFF" cellSpacing="0"
cellPadding="6" borderColorDark="#999999">
<TR>
<TD valign="top" bgColor="#003333">
<TABLE cellSpacing="0" cellPadding="1" border="0">
<TR>
<TD class="menuItem"><A class="menu" onMouseOver="javascript:
showHideMainMenu(2,0)" href="/ccmadmin/dialrules.asp">Application Dial
Rules</A></TD>
<TD><IMG src="images/blank.gif" height="1" width="1"></TD></TR>
<TR>
<TD class="menuItem"><A class="menu" onMouseOver="javascript:
showHideMainMenu(2,0)" href="/ccmadmin/routepartitionlist.asp">Partition</A></TD>
<TD><IMG src="images/blank.gif" height="1" width="1"></TD></TR>
<TR>
<TD class="menuItem"><A class="menu" onMouseOver="javascript:
showHideMainMenu(2,0)" href="/ccmadmin/callingsearchspacelist.asp">Calling
Search Space</A></TD>
<TD><IMG src="images/blank.gif" height="1" width="1"></TD></TR>
<TR>
<TD class="menuItem"><A class="menu" onMouseOver="javascript:
showHideMainMenu(2,0)" href="/ccmadmin/routefilterlist.asp">Route Filter</A></TD>
<TD><IMG src="images/blank.gif" height="1" width="1"></TD></TR>
<TR>
<TD class="menuItem"><A class="menu" onMouseOver="javascript:
showHideMainMenu(2,0)" href="/ccmadmin/routegrouplist.asp">Route Group</A></TD>
<TD><IMG src="images/blank.gif" height="1" width="1"></TD></TR>
<TR>
<TD class="menuItem"><A class="menu" onMouseOver="javascript:
showHideMainMenu(2,0)" href="/ccmadmin/routelistlist.asp">Route List</A></TD>
<TD><IMG src="images/blank.gif" height="1" width="1"></TD></TR>
<TR>
<TD class="menuItem"><A class="menu" onMouseOver="javascript:
showHideMainMenu(2,0)" href="/ccmadmin/routepatternlist.asp">Route Pattern</A></TD>
<TD><IMG src="images/blank.gif" height="1" width="1"></TD></TR>
<TR>
<TD class="menuItem"><A class="menu" onMouseOver="javascript:
showHideMainMenu(2,0)" href="/ccmadmin/translationlist.asp">Translation
Pattern</A></TD>
<TD><IMG src="images/blank.gif" height="1" width="1"></TD></TR>
<TR>
<TD class="menuItem"><A class="menu" onMouseOver="javascript:
showHideMainMenu(2,0)" href="/ccmadmin/wizards/routePlan/rpwmain.asp">External
Route Plan Wizard</A></TD>
<TD><IMG src="images/blank.gif" height="1" width="1"></TD></TR>
<TR>
<TD class="menuItem"><A class="menu" onMouseOver="javascript:
showHideMainMenu(2,0)" href="/ccmadmin/routeplanreportlist.asp">Route Plan
Report</A></TD>
<TD><IMG src="images/blank.gif" height="1" width="1"></TD></TR>
</TABLE></TD>
</TR>
</TABLE>
</SPAN>
<SPAN id="menuService">
<TABLE border="1" bgColor="#003333" borderColor="#FFFFFF" cellSpacing="0"
cellPadding="6" borderColorDark="#999999">
<TR>
<TD valign="top" bgColor="#003333">
<TABLE cellSpacing="0" cellPadding="1" border="0">
<TR>
<TD class="menuItem"><A class="menu" onMouseOver="javascript:
showHideMainMenu(3,0)" href="/ccmadmin/wizards/IPMAConfig/ipmawmain.asp">Cisco
IPMA Configuration Wizard</A></TD>
<TD><IMG src="images/blank.gif" height="1" width="1"></TD></TR>
<TR>
<TD class="menuItem"><A class="menu" onMouseOver="javascript:
showHideMainMenu(3,1)" href="javascript: ">Cisco CM Attendant
Console </A></TD>
<TD><A class="menu" onMouseOver="javascript: showHideMainMenu(3,1)"
href="javascript: "><img src="/ccmadmin//images/arrow_menu.gif" height="12"
width="12" border="0"></A></TD></TR>
<TR>
<TD class="menuItem"><A class="menu" onMouseOver="javascript:
showHideMainMenu(3,2)" href="javascript: ">Media
Resource </A></TD>
<TD><A class="menu" onMouseOver="javascript: showHideMainMenu(3,2)"
href="javascript: "><img src="/ccmadmin//images/arrow_menu.gif" height="12"
width="12" border="0"></A></TD></TR>
<TR>
<TD class="menuItem"><A class="menu" onMouseOver="javascript:
showHideMainMenu(3,0)" href="/ccmadmin/spserver.asp">Service Parameters</A></TD>
<TD><IMG src="images/blank.gif" height="1" width="1"></TD></TR>
</TABLE></TD>
</TR>
</TABLE>
</SPAN>
<SPAN id="menuServiceMediaResources">
<TABLE border="1" bgColor="#003333" borderColor="#FFFFFF" cellSpacing="0"
cellPadding="6" borderColorDark="#999999">
<TR>
<TD valign="top" bgColor="#003333">
<TABLE cellSpacing="0" cellPadding="1" border="0">
<TR>
<TD class="menuItem"><A class="menu"
href="/ccmadmin/conferencebridgedevicelist.asp">Conference Bridge</A></TD>
<TD><IMG src="images/blank.gif" height="1" width="1"></TD></TR>
<TR>
<TD class="menuItem"><A class="menu" href="/ccmadmin/mtplist.asp">Media
Termination Point</A></TD>
<TD><IMG src="images/blank.gif" height="1" width="1"></TD></TR>
<TR>
<TD class="menuItem"><A class="menu"
href="/ccmadmin/mohaudiosource.asp">Music On Hold Audio Source</A></TD>
<TD><IMG src="images/blank.gif" height="1" width="1"></TD></TR>
<TR>
<TD class="menuItem"><A class="menu"
href="/ccmadmin/mohserverlist.asp">Music On Hold Server</A></TD>
<TD><IMG src="images/blank.gif" height="1" width="1"></TD></TR>
<TR>
<TD class="menuItem"><A class="menu"
href="/ccmadmin/transcoderlist.asp">Transcoder</A></TD>
<TD><IMG src="images/blank.gif" height="1" width="1"></TR>
<TR>
<TD class="menuItem"><A class="menu"
href="/ccmadmin/mediaresourcegrouplist.asp">Media Resource Group</A></TD>
<TD><IMG src="images/blank.gif" height="1" width="1"></TD></TR>
<TR>
<TD class="menuItem"><A class="menu"
href="/ccmadmin/mediaresourcelistlist.asp">Media Resource Group List</A></TD>
<TD><IMG src="images/blank.gif" height="1" width="1"></TD></TR>
</TABLE></TD>
</TR>
</TABLE>
</SPAN>
<SPAN id="menuAttendantConsole">
<TABLE border="1" bgColor="#003333" borderColor="#FFFFFF" cellSpacing="0"
cellPadding="6" borderColorDark="#999999">
<TR>
<TD valign="top" bgColor="#003333">
<TABLE cellSpacing="0" cellPadding="1" border="0">
<TR>
<TD class="menuItem"><A class="menu"
href="/ccmadmin/pilotlist.asp">Pilot Point</A></TD>
<TD><IMG src="images/blank.gif" height="1" width="1"></TD></TR>
<TR>
<TD class="menuItem"><A class="menu"
href="/ccmadmin/pilothuntgroupconfig.asp">Hunt Group</A></TD>
<TD><IMG src="images/blank.gif" height="1" width="1"></TD></TR>
<TR>
<TD class="menuItem"><A class="menu"
href="/ccmadmin/cwauserlist.asp">Cisco CM Attendant Console User</A></TD>
<TD><IMG src="images/blank.gif" height="1" width="1"></TD></TR>
<TR>
<TD class="menuItem"><A class="menu" href="/ccmadmin/tcd.asp">Cisco CM
Attendant Console Server</A></TD>
<TD><IMG src="images/blank.gif" height="1" width="1"></TD></TR>
</TABLE></TD>
</TR>
</TABLE>
</SPAN>
<SPAN id="menuFeature">
<TABLE border="1" bgColor="#003333" borderColor="#FFFFFF" cellSpacing="0"
cellPadding="6" borderColorDark="#999999">
<TR>
<TD valign="top" bgColor="#003333">
<TABLE cellSpacing="0" cellPadding="1" border="0">
<TR>
<TD class="menuItem"><A class="menu" onMouseOver="javascript:
showHideMainMenu(4,0)" href="/ccmadmin/callparklist.asp">Call Park</A></TD>
<TD><IMG src="images/blank.gif" height="1" width="1"></TD></TR>
<TR>
<TD class="menuItem"><A class="menu" onMouseOver="javascript:
showHideMainMenu(4,0)" href="/ccmadmin/callpickuplist.asp">Call Pickup</A></TD>
<TD><IMG src="images/blank.gif" height="1" width="1"></TD></TR>
<TR>
<TD class="menuItem"><A class="menu" onMouseOver="javascript:
showHideMainMenu(4,0)" href="/ccmadmin/ipphoneserviceslist.asp">Cisco IP Phone
Services</A></TD>
<TD><IMG src="images/blank.gif" height="1" width="1"></TD></TR>
<TR>
<TD class="menuItem"><A class="menu" onMouseOver="javascript:
showHideMainMenu(4,0)" href="/ccmadmin/meetmenumberlist.asp">Meet-Me
Number/Pattern</A></TD>
<TD><IMG src="images/blank.gif" height="1" width="1"></TD></TR>
<TR>
<TD class="menuItem"><A class="menu" onMouseOver="javascript:
showHideMainMenu(4,1)" href="javascript: ">Voice
Mail </A></TD>
<TD><A class="menu" onMouseOver="javascript: showHideMainMenu(4,1)"
href="javascript: "><img src="/ccmadmin//images/arrow_menu.gif" height="12"
width="12" border="0"></A></TD></TR>
</TABLE></TD>
</TR>
</TABLE>
</SPAN>
<SPAN id="menuFeatureVoiceMail">
<TABLE border="1" bgColor="#003333" borderColor="#FFFFFF" cellSpacing="0"
cellPadding="6" borderColorDark="#999999">
<TR>
<TD valign="top" bgColor="#003333">
<TABLE cellSpacing="0" cellPadding="1" border="0">
<TR>
<TD class="menuItem"><A class="menu"
href="/ccmadmin/voicemailportlist.asp">Cisco Voice Mail Port</A></TD>
<TD><IMG src="images/blank.gif" height="1" width="1"></TD></TR>
<TR>
<TD class="menuItem"><A class="menu"
href="/ccmadmin/wizards/voicemailports/default.asp">Cisco Voice Mail Port
Wizard</A></TD>
<TD><IMG src="images/blank.gif" height="1" width="1"></TD></TR>
<TR>
<TD class="menuItem"><A class="menu"
href="/ccmadmin/messagewaitinglist.asp">Message Waiting</A></TD>
<TD><IMG src="images/blank.gif" height="1" width="1"></TD></TR>
<TR>
<TD class="menuItem"><A class="menu"
href="/ccmadmin/voicemailpilotlist.asp">Voice Mail Pilot</A></TD>
<TD><IMG src="images/blank.gif" height="1" width="1"></TD></TR>
<TR>
<TD class="menuItem"><A class="menu"
href="/ccmadmin/voicemailprofilelist.asp">Voice Mail Profile</A></TD>
<TD><IMG src="images/blank.gif" height="1" width="1"></TD></TR>
</TABLE>
</TD>
</TR>
</TABLE>
</SPAN>
<SPAN id="menuDevice">
<TABLE border="1" bgColor="#003333" borderColor="#FFFFFF" cellSpacing="0"
cellPadding="6" borderColorDark="#999999">
<TR>
<TD valign="top" bgColor="#003333">
<TABLE cellSpacing="0" cellPadding="1" border="0">
<TR>
<TD class="menuItem"><A class="menu" onMouseOver="javascript:
showHideMainMenu(5,0)" href="/ccmadmin/devicenew.asp">Add a New Device</A></TD>
<TD><IMG src="images/blank.gif" height="1" width="1"></TD></TR>
<TR>
<TD class="menuItem"><A class="menu" onMouseOver="javascript:
showHideMainMenu(5,0)" href="/ccmadmin/ctiroutepointlist.asp">CTI Route
Point</A></TD>
<TD><IMG src="images/blank.gif" height="1" width="1"></TD></TR>
<TR>
<TD class="menuItem"><A class="menu" onMouseOver="javascript:
showHideMainMenu(5,0)" href="/ccmadmin/gatekeeperlist.asp">Gatekeeper</A></TD>
<TD><IMG src="images/blank.gif" height="1" width="1"></TD></TR>
<TR>
<TD class="menuItem"><A class="menu" onMouseOver="javascript:
showHideMainMenu(5,0)" href="/ccmadmin/gatewaylist.asp">Gateway</A></TD>
<TD><IMG src="images/blank.gif" height="1" width="1"></TD></TR>
<TR>
<TD class="menuItem"><A class="menu" onMouseOver="javascript:
showHideMainMenu(5,0)" href="/ccmadmin/phonelist.asp">Phone</A></TD>
<TD><IMG src="images/blank.gif" height="1" width="1"></TD></TR>
<TR>
<TD class="menuItem"><A class="menu" onMouseOver="javascript:
showHideMainMenu(5,0)" href="/ccmadmin/trunklist.asp">Trunk</A></TD>
<TD><IMG src="images/blank.gif" height="1" width="1"></TD></TR>
<TR>
<TD class="menuItem"><A class="menu" onMouseOver="javascript:
showHideMainMenu(5,1)" href="javascript: ">Device
Settings </A></TD>
<TD><A class="menu" onMouseOver="javascript: showHideMainMenu(5,1)"
href="javascript: "><img src="/ccmadmin//images/arrow_menu.gif" height="12"
width="12" border="0"></A></TD></TR>
</TABLE></TD>
</TR>
</TABLE>
</SPAN>
<SPAN id="menuDeviceSettings">
<TABLE border="1" bgColor="#003333" borderColor="#FFFFFF" cellSpacing="0"
cellPadding="6" borderColorDark="#999999">
<TR>
<TD valign="top" bgColor="#003333">
<TABLE cellSpacing="0" cellPadding="1" border="0">
<TR>
<TD class="menuItem"><A class="menu"
href="/ccmadmin/deviceprofilelist.asp">Device Profile</A></TD>
<TD><IMG src="images/blank.gif" height="1" width="1"></TD></TR>
<TR>
<TD class="menuItem"><A class="menu"
href="/ccmadmin/firmwareload.asp">Firmware Load Information</A></TD>
<TD><IMG src="images/blank.gif" height="1" width="1"></TD></TR>
<TR>
<TD class="menuItem"><A class="menu"
href="/ccmadmin/phonetemplatelist.asp">Phone Button Template</A></TD>
<TD><IMG src="images/blank.gif" height="1" width="1"></TD></TR>
<TR>
<TD class="menuItem"><A class="menu"
href="/ccmadmin/softkeytemplatelist.asp">Softkey Template</A></TD>
<TD><IMG src="images/blank.gif" height="1" width="1"></TD></TR>
</TABLE>
</TD>
</TR>
</TABLE>
</SPAN>
<SPAN id="menuUser">
<TABLE border="1" bgColor="#003333" borderColor="#FFFFFF" cellSpacing="0"
cellPadding="6" borderColorDark="#999999">
<TR>
<TD valign="top" bgColor="#003333">
<TABLE cellSpacing="0" cellPadding="1" border="0">
<TR>
<TD class="menuItem"><A class="menu" onMouseOver="javascript:
showHideMainMenu(6,0)" href="/ccmadmin/userprefsconfig.asp?pageType=New">Add a
New User</A></TD>
<TD><IMG src="images/blank.gif" height="1" width="1"></TD></TR>
<TR>
<TD class="menuItem"><A class="menu" onMouseOver="javascript:
showHideMainMenu(6,0)"
href="/ccmadmin/userprefsconfig.asp?pageDisp=Search">Global Directory</A></TD>
<TD><IMG src="images/blank.gif" height="1" width="1"></TD></TR>
</TABLE></TD>
</TR>
</TABLE>
</SPAN><SPAN id="menuApplication">
<TABLE border="1" bgColor="#003333" borderColor="#FFFFFF" cellSpacing="0"
cellPadding="6" borderColorDark="#999999">
<TR>
<TD valign="top" bgColor="#003333">
<TABLE cellSpacing="0" cellPadding="1" border="0">
<TD class="menuItem"><A class="menu" onMouseOver="javascript:
showHideMainMenu(7,0)" href="/ccmadmin/install.asp">Install Plugins </A></TD>
<TR>
<TD class="menuItem"><A class="menu" onMouseOver="javascript:
showHideMainMenu(7,0)" href="/ccmadmin/pluginconfig.asp">Update Plugin URL</A></TD>
<TD><IMG src="images/blank.gif" height="1" width="1"></TD></TR>
<TR>
<TD class="menuItem"><A class="menu" onMouseOver="javascript:
showHideMainMenu(7,0)" href="/ccmadmin/../CCMService/main.asp">Cisco CallManager
Serviceability</A></TD>
<TD><IMG src="images/blank.gif" height="1" width="1"></TD></TR>
<TR>
<TD class="menuItem"><A class="menuDisabled" target="_self"
onMouseOver="javascript: showHideMainMenu(7,0)" href="javascript:void(0);">No
Applications Installed</A></TD>
<TD><IMG src="images/blank.gif" height="1" width="1"></TD></TR>
</TABLE></TD>
</TR>
</TABLE>
</SPAN>
<SPAN id="menuHelp">
<TABLE border="1" bgColor="#003333" borderColor="#FFFFFF" cellSpacing="0"
cellPadding="6" borderColorDark="#999999">
<TR>
<TD valign="top" bgColor="#003333">
<TABLE cellSpacing="0" cellPadding="1" border="0">
<TR>
<TD class="menuItem"><A class="menu" target="_self"
onMouseOver="javascript: showHideMainMenu(8,0)" href="javascript:
ccmHelp('index.html')">Contents and Index</A></TD>
<TD><IMG src="images/blank.gif" height="1" width="1"></TD></TR>
<TR>
<TD class="menuItem"><A class="menu" target="_self"
onMouseOver="javascript: showHideMainMenu(8,0)" href="javascript: ccmHelp()">For
this page</A></TD>
<TD><IMG src="images/blank.gif" height="1" width="1"></TD></TR>
<TR>
<TD class="menuItem"><A class="menu" onMouseOver="javascript:
showHideMainMenu(8,0)" href="/ccmadmin/componentversions.asp">Component
Versions</A></TD>
<TD><IMG src="images/blank.gif" height="1" width="1"></TD></TR>
<TR>
<TD class="menuItem"><A class="menu" onMouseOver="javascript:
showHideMainMenu(8,0)" href="/ccmadmin/main.asp">About Cisco CallManager</A></TD>
<TD><IMG src="images/blank.gif" height="1" width="1"></TD></TR>
</TABLE></TD>
</TR>
</TABLE>
</SPAN>
<!-- End of the drop-down menus -->
</TD></TR></TABLE>
<!-- Banner for all pages -->
<TABLE border="0" cellPadding="0" cellSpacing="0" width="745">
<TR><TD><IMG src="/ccmadmin/images/banner.gif" border="0" height="74"
width="745" alt="Cisco CallManager 3.3 Administration"></TD></TR>
</TABLE>
<!-- Table to frame page contents - do not modify attributes -->
<table border="0" cellpadding="10" cellspacing="0" width="745" height="80%"><tr>
<td class="content" valign="top"><br>
<!-- Page Contents Start -->
<table border="0" cellSpacing="0" cellPadding="3">
<tr>
<td><img src="images/masthead.jpg" border="0" hspace="5" vspace="5"
WIDTH="196" HEIGHT="197"></td>
<td>
<h3>Cisco CallManager 3.3 Administration</h3>
<p>
<form id="form1" name="form1">
<input type="button" value="Details" name="cmdDetails" id=cmdDetails
onClick="showDetail()">
</form>
<P>Copyright © 1999 - 2002 Cisco Systems, Inc.<br>
All rights reserved.</P>
</td>
</tr>
</table>
<!-- End of Page Contents - DO NOT add content below this line -->
</td></tr></table>
</body>
</html>
Reproducible: Always
Steps to Reproduce:
1. Open Callmanager Admin Interface
2. Log On with valid CCM admin ID & PW
3. Select a drop down menu
Actual Results:
Nothing; menu is not displayed
Expected Results:
Displayed the drop down menu
Has been tested on XP Pro SP1, SP2 and W2K professional, same results.
Other bugs discuss issues with Cisco products that have built in web servers,
but this is *not* the same issue.
|
||
Comment 1•20 years ago
|
||
This is an automated message, with ID "auto-resolve01".
This bug has had no comments for a long time. Statistically, we have found that
bug reports that have not been confirmed by a second user after three months are
highly unlikely to be the source of a fix to the code.
While your input is very important to us, our resources are limited and so we
are asking for your help in focussing our efforts. If you can still reproduce
this problem in the latest version of the product (see below for how to obtain a
copy) or, for feature requests, if it's not present in the latest version and
you still believe we should implement it, please visit the URL of this bug
(given at the top of this mail) and add a comment to that effect, giving more
reproduction information if you have it.
If it is not a problem any longer, you need take no action. If this bug is not
changed in any way in the next two weeks, it will be automatically resolved.
Thank you for your help in this matter.
The latest beta releases can be obtained from:
Firefox: http://www.mozilla.org/projects/firefox/
Thunderbird: http://www.mozilla.org/products/thunderbird/releases/1.5beta1.html
Seamonkey: http://www.mozilla.org/projects/seamonkey/
|
|
Reporter | |
Comment 2•20 years ago
|
||
Now tested with Firefox 1.5 Beta 1 and Callmanager 3.3 still unusable. Although
interface initiates more cleanly, secondary authentication is required, and and
menu item results in "ERROR: Cannot locate proxy that supports remote scripting.
Was RSEnableRemoteScripting method invoked?" and then "Failed to create ASP
object for :_RemoteScripts/rs_device.asp".
Have also tested this on Callmanager 4.0 with the same results. Testing with
latest production release of FireFox also produces the same results.
AM
|
||
Comment 3•20 years ago
|
||
*** Bug 278196 has been marked as a duplicate of this bug. ***
|
||
Updated•18 years ago
|
Assignee: bross2 → nobody
|
|
||
Comment 4•18 years ago
|
||
Andrew, if you're still having this problem with Firefox 2.0.0.3, can you please save the home page as HTML Complete, which will save the various files required for it to display correctly as well. Then zip that up and attach it to this bug using the "Add an attachment" link. If it's too big to attach, you may email it to me, but be sure and reference the bug number.
If you *can't* reproduce this with Firefox 2.0.0.3, please comment in the bug so that we can close it as "works for me".
|
|
||
Comment 5•18 years ago
|
||
Without any word back from the reporter, I'm going to close this bug as INCOMPLETE. If you can reproduce with Firefox 2.0.0.3 or later using a new profile, please comment and, preferably, do the steps in comment 4.
http://kb.mozillazine.org/Profile_Manager
Status: UNCONFIRMED → RESOLVED
Closed: 18 years ago
Resolution: --- → INCOMPLETE
|
|
||
Updated•15 years ago
|
Status: RESOLVED → VERIFIED
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Description
•