265459 - Cannot delete mail in an IMAP Shared folders structure

Status: RESOLVED EXPIRED

(Thunderbird :: Mail Window Front End, defect)

Description

[Luke Jagger]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; rv:1.7.3) Gecko/20041001 Firefox/0.10.1
Build Identifier: Thunderbird version 0.8 (20040913)

When the setting 'When I delete a message:' is set to 'Move to the trash
folder', deleting mail from within IMAP shared folders is not possible.

The message 'The current command did not succeed. The mail server responded:
COPY cannot copy in this namespace' is displayed.

This appears to be due to the fact that my IMAP server will not allow a mail to
be copied from a shared folder to my users trash folder.  However, this then
makes deletion impossible from within these folders, as Thunderbird will not
delete the mail unless it can first make a copy in trash.  This blocks deletions
from ever occuring from my IMAP shared folders therefore.

One suggestion is to allow deletions from these folders without making a copy in
trash.  Alternatively, a message could be displayed querying whether to delete
in these cases where a copy won't be sent to trash could be given.


 


Reproducible: Always
Steps to Reproduce:
1. Set deleted mail to 'copy to trash folder' in settings.
2. Attempt delete of a mail in an IMAP shared folders sub-folder.


Actual Results:  
Mail will not delete because a copy can't be made in trash first.

Expected Results:  
Mail should delete, perhaps warning first that a copy cant be made in trash.

IMAP server used is Mailtraq (www.mailtraq.com).

Shared folders set up so that users can see these in addition to their own
mailbox folders.

Comment 1

[David :Bienvenu]

try using shift delete. It doesn't do a copy to the trash.

Comment 2

[Luke Jagger]

Thanks.  Shift-delete does work, but it would also be nice if a standard delete
worked also.

Also, I can see that it is a strange operation for it, as moving a copy of a
'shared' mail to a particular users trash is kind of wrong, but I don't know
what  else it could do apart from just delete it without attempting a move to trash.

Comment 3

[Gervase Markham [:gerv]]

This is an automated message, with ID "auto-resolve01".

This bug has had no comments for a long time. Statistically, we have found that
bug reports that have not been confirmed by a second user after three months are
highly unlikely to be the source of a fix to the code.

While your input is very important to us, our resources are limited and so we
are asking for your help in focussing our efforts. If you can still reproduce
this problem in the latest version of the product (see below for how to obtain a
copy) or, for feature requests, if it's not present in the latest version and
you still believe we should implement it, please visit the URL of this bug
(given at the top of this mail) and add a comment to that effect, giving more
reproduction information if you have it.

If it is not a problem any longer, you need take no action. If this bug is not
changed in any way in the next two weeks, it will be automatically resolved.
Thank you for your help in this matter.

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Comment 4

[Gervase Markham [:gerv]]

This bug has been automatically resolved after a period of inactivity (see above
comment). If anyone thinks this is incorrect, they should feel free to reopen it.