265588 - printing does not work with PS-Printer HP Laserjet 4050N

Status: RESOLVED EXPIRED

(Firefox :: General, defect)

Description

[birdy]

User-Agent:       Mozilla/5.0 (X11; U; Linux i686; de-DE; rv:1.7.3) Gecko/20040914 Firefox/0.10.1
Build Identifier: Mozilla/5.0 (X11; U; Linux i686; de-DE; rv:1.7.3) Gecko/20040914 Firefox/0.10.1

under Linux SuSE 9.1 using the network printer HP Laserjet 4050N, firefox does
not print.
More precisely it does create printjobs that are automatically aborded. This
normally happends when they include defective PS commands.
(printing through lrp or kprinter, paper is set correctly to A4)

Reproducible: Always
Steps to Reproduce:
1. have a HP Laserjet 4050N (or maybe otehr HP PS printer) connected
2. print a page to that printer
3. look into printjob

Actual Results:  
no page comes out
job is displayed as aborted

Expected Results:  
print that page

Comment 1

[Gerald Teschl]

I just ran into almost the same problem (and googling around shows that I
am not the only one). It looks like printing to hp printers under linux
is broken for both firefox and thunderbird.

However, In my case (and in the other cases I saw when googling around)
the job completes fine on the linux side. The printer starts to
blink and eventually stops to blink without ever printing a single page.
It affects *all* HP printers we have (other printers are fine).
Moreover, replacing "lpr" by "kprinter" or something similar also
fixes the problem.

(see also http://lists.suse.com/archive/suse-linux-e/2004-May/2217.html)

This make firefox a no option for our university;-(

Comment 2

[Gervase Markham [:gerv]]

This is an automated message, with ID "auto-resolve01".

This bug has had no comments for a long time. Statistically, we have found that
bug reports that have not been confirmed by a second user after three months are
highly unlikely to be the source of a fix to the code.

While your input is very important to us, our resources are limited and so we
are asking for your help in focussing our efforts. If you can still reproduce
this problem in the latest version of the product (see below for how to obtain a
copy) or, for feature requests, if it's not present in the latest version and
you still believe we should implement it, please visit the URL of this bug
(given at the top of this mail) and add a comment to that effect, giving more
reproduction information if you have it.

If it is not a problem any longer, you need take no action. If this bug is not
changed in any way in the next two weeks, it will be automatically resolved.
Thank you for your help in this matter.

The latest beta releases can be obtained from:
Firefox:     http://www.mozilla.org/projects/firefox/
Thunderbird: http://www.mozilla.org/products/thunderbird/releases/1.5beta1.html
Seamonkey:   http://www.mozilla.org/projects/seamonkey/

Comment 3

[Gervase Markham [:gerv]]

This bug has been automatically resolved after a period of inactivity (see above
comment). If anyone thinks this is incorrect, they should feel free to reopen it.