Closed Bug 265807 Opened 21 years ago Closed 16 years ago

Cannot use 'reply' or 'forward' buttons in yahoo mail

Categories

(Core :: Layout: Form Controls, defect)

Product:
Core
Component:
Layout: Form Controls
Platform:
x86
All
Type:
defect
Priority:
Not set
Severity:
normal

Tracking

()

Status:
RESOLVED INCOMPLETE

People

(Reporter: jvgemert, Unassigned)

References

(
URL
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Details

Attachments

(1 file)

Screenshot of my Yahoo mail account, Send and Reply buttons disabled
91.00 KB, image/jpeg
Details
User-Agent: Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.7.3) Gecko/20040910 Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.7.3) Gecko/20040910 The 'reply' and 'forward' buttons in Yahoo mail don't work. I can click on them, but they don't do anything. it might be javascript related? Reproducible: Always Steps to Reproduce: 1. open yahoo mail 2. click on a recieved mail 3. try to reply to it, or try to forward it Actual Results: the page stayed the same. (ie, nothing happened) Expected Results: Go to the 'reply' or 'forward' screen of Yahoo mail
This is a duplicate.
Whiteboard: DUPEME
*** Bug 270581 has been marked as a duplicate of this bug. ***
Boris, I couldn't find an obvious bug to dupe this to. do you remember what it was about?
Product: Browser → Seamonkey
I find it strange that in IE all of these menus work, and for some reason they do not work on Firefox...if more than just one person has this problem it seems to me that it should be considered a "high" priority since this could be a ground level error that could potentially affect other web functionalities. It could also potentially lie within my system, but once again IE does not complain about this. Any help would be greatly appreciated.
This a bug that repeats with each version of Mozilla Suite, the page is stripped from its graphics and the javascripts that allow the Send and Reply button are disabled. I'm currently trying Mozilla Suite 1.8a6
*** Bug 251266 has been marked as a duplicate of this bug. ***
*** Bug 251974 has been marked as a duplicate of this bug. ***
Are you using any userAgent switcher?
Dup of bug 218110 -> 183863?
No, two different issues (though I guess bug 218110 mentions both). I've seen this bug a few times. No Javascript errors, and usually bouncing back and then forward in history makes the buttons work.
Whiteboard: DUPEME
*** Bug 297000 has been marked as a duplicate of this bug. ***
Confirming based on all these duplicate reports. Also moving to Core -> Layout -> Form Controls.
Assignee: general → nobody
Status: UNCONFIRMED → NEW
Component: General → Layout: Form Controls
Ever confirmed: true
OS: Windows 2000 → All
Product: Mozilla Application Suite → Core
QA Contact: general → layout.form-controls
*** Bug 278190 has been marked as a duplicate of this bug. ***
*** Bug 284784 has been marked as a duplicate of this bug. ***
Robin: Don't confirm layout bugs unless you have a testcase please
*** Bug 297239 has been marked as a duplicate of this bug. ***
*** Bug 298731 has been marked as a duplicate of this bug. ***
*** Bug 298935 has been marked as a duplicate of this bug. ***
*** Bug 298952 has been marked as a duplicate of this bug. ***
Remove gensha_2001@yahoo.com from cc as per private email request and to stop him/her accusing people of spamming. "I'm not interested in emailing you and Mozilla was so complicated I couldn't figure out how to make it stop. Thats why I haven't stopped it."
*** Bug 301356 has been marked as a duplicate of this bug. ***
*** Bug 303296 has been marked as a duplicate of this bug. ***
Can anyone reply comment 8?
I reported this bug too. I found that if you clear the cache and restart the browser, the yahoo mail controls work...
*** Bug 303908 has been marked as a duplicate of this bug. ***
Appears that only the buttons that have dropdown arrows attached are affected (Move, Forward, Reply, etc.)
Uninstalling Adblock Extension (v5d2) resolved this issue for me.
*** Bug 317017 has been marked as a duplicate of this bug. ***
*** Bug 323892 has been marked as a duplicate of this bug. ***
*** Bug 326259 has been marked as a duplicate of this bug. ***
I contacted Yahoo Mail Tech Support about this bug also. This is what I reported to them: On another website, I read that the problem is that Yahoo Mail has broken the Firefox User Agent with the last Yahoo update. That is why it works with MSIE and Netscape, but not Mozilla or Firefox. I also discovered a workaround that appears to work. I downloaded the User Agent Switcher extension for Firefox and created a User Agent Profile that was for Netscape 7.1 and Win 98. Then, I installed that extension and switched to the User Agent for Netscape 7.1. Then I logged in to Yahoo Mail. After opening any message to read, I go back and forth in history several times. I also clear the cache. When I do all this, the buttons start working - perfectly. If I don't do this, they don't work. I also discovered that the "Compose messages as color & graphics" preference selection does NOT work either. There is no bar that appears to allow you to select attributes like bold or font, etc. Only the text version works with Yahoo Mail and Firefox 1.5. It appears that the User Agent for the latest version of Yahoo Mail is broken with respect to Firefox and Mozilla.
I have this problem ('Forward' and 'Reply' buttons in Yahoo mail don't work) using Firefox 1.5.0.2 with Windows XP Pro. Clearing the cache sometimes helps, but the problem comes right back after just a few clicks around Yahoo Mail. ADDITIONALLY, I find that the 'Delete' button in Yahoo Mail is also frequently broken: WHen viewing a list of messages, selecting (checkbox) 1 or more messages and then clicking 'delete' has no effect. Messages can usually be deleted by clicking the message and then clicking the 'delete' button for that particular message... but multiple message deletions usually (but not always) is broken.
Is this a problem with current trunk?
=> incomplete due to no response to comment 34 please comment if you still see problem
Status: NEW → RESOLVED
Closed: 16 years ago
Resolution: --- → INCOMPLETE
I am having all the same problems and if you geeks don't find a solution SOON, I will be forced to resort to using a DIFFERENT BROWSER! That is my input guys! Thanks, Cindy
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