266232 - After clicking on the attachment of a message then selecting Download File, I received an error dialog box.

Status: RESOLVED WORKSFORME

(SeaMonkey :: General, defect)

Description

[Ivan J. Prock]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8a4) Gecko/20040927
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8a4) Gecko/20040927

The dialog box said:

C:\DOCUME~1\myName\LocalS~1\Temp\xyz.xls could not be saved, because the file
could not be read. Try again later, or contact the server administrator.

This process worked with Mozilla 1.8a3 and currently works with
IE 6.0.

The Temp directory is not write-protected.

Reproducible: Always
Steps to Reproduce:
1. login into a hotmail account
2. open a message with an attachment
3 [review]. try to Download File the attachment

Actual Results:  
You receive the dialog box mentioned above.

Expected Results:  
It should have downloaded the attachment as it did
before.

I've noticed a similar problem on a website that has
PowerPoint files on it. If I click on a file then
a similar dialog box appears. In that case I can Save
Link Target As but that's a little inconvenient.

Comment 1

[jiri slaby]

(In reply to comment #0)
> User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8a4)
Gecko/20040927
> Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8a4)
Gecko/20040927
> 
> The dialog box said:
> 
> C:\DOCUME~1\myName\LocalS~1\Temp\xyz.xls could not be saved, because the file
> could not be read. Try again later, or contact the server administrator.
> 
> This process worked with Mozilla 1.8a3 and currently works with
> IE 6.0.
> 
> The Temp directory is not write-protected.
> 
> Reproducible: Always
> Steps to Reproduce:
> 1. login into a hotmail account
> 2. open a message with an attachment
> 3. try to Download File the attachment
> 
> Actual Results:  
> You receive the dialog box mentioned above.
> 
> Expected Results:  
> It should have downloaded the attachment as it did
> before.
> 
> I've noticed a similar problem on a website that has
> PowerPoint files on it. If I click on a file then
> a similar dialog box appears. In that case I can Save
> Link Target As but that's a little inconvenient.

I have similar problem: when i want to download
http://ftp.gnu.org/gnu/coreutils/coreutils-5.2.1.tar.gz.sig
appears that box and mozilla crashes.
I have linux 2.6.9, XFree86 4.4.0, icewm, Mozilla 1.8a4.

P.S. link
ftp://ftp.gnu.org/gnu/coreutils/coreutils-5.2.1.tar.gz.sig
is OK.

Comment 2

[jiri slaby]

(In reply to comment #1)
> I have similar problem: when i want to download
> http://ftp.gnu.org/gnu/coreutils/coreutils-5.2.1.tar.gz.sig
> appears that box and mozilla crashes.
> I have linux 2.6.9, XFree86 4.4.0, icewm, Mozilla 1.8a4.
> 
> P.S. link
> ftp://ftp.gnu.org/gnu/coreutils/coreutils-5.2.1.tar.gz.sig
> is OK.

I forgot:
Program received signal SIGSEGV, Segmentation fault.
[Switching to Thread -1211768192 (LWP 2580)]
0xb65c9c34 in NSGetModule () from /opt/mozilla/components/libdocshell.so

Comment 3

[Mike Cowperthwaite]

Ivan Prock: what is your status with this bug?  Is it still a problem with 
current builds?

I assume you're using an IMAP mail account; do you know the server type 
(Exchange, Cyrus, ...)?

Comment 4

[R.K.Aa.]

Dup of bug 180672?

If you add this in URL-bar and hit enter, then restart browser:

javascript:navigator.plugins.refresh(true);

..can you then download files?

Comment 5

[irongut]

Dup of bug 265208?

Reporter, can you confirm this bug on a more recent build?

Comment 6

[:Gijs (he/him)]

This doesn't seem to be a dupe of either of the two bugs mentioned, removing
DUPEME keyword.

Comment 7

[Gervase Markham [:gerv]]

This is an automated message, with ID "auto-resolve01".

This bug has had no comments for a long time. Statistically, we have found that
bug reports that have not been confirmed by a second user after three months are
highly unlikely to be the source of a fix to the code.

While your input is very important to us, our resources are limited and so we
are asking for your help in focussing our efforts. If you can still reproduce
this problem in the latest version of the product (see below for how to obtain a
copy) or, for feature requests, if it's not present in the latest version and
you still believe we should implement it, please visit the URL of this bug
(given at the top of this mail) and add a comment to that effect, giving more
reproduction information if you have it.

If it is not a problem any longer, you need take no action. If this bug is not
changed in any way in the next two weeks, it will be automatically resolved.
Thank you for your help in this matter.

The latest beta releases can be obtained from:
Firefox:     http://www.mozilla.org/projects/firefox/
Thunderbird: http://www.mozilla.org/products/thunderbird/releases/1.5beta1.html
Seamonkey:   http://www.mozilla.org/projects/seamonkey/

Comment 8

[Ken Rohrer]

I have confirmed this bug. It needs to be reopened. When a link or button is
clicked that downloads a file, every time an error message appears that says:

C:\DOCUME~1\korohrer\LOCALS~1\Temp\ name of file

Could not be saved, because the source file could not be read. Try again later,
or contact the server administrator

Comment 9

[Andrew Schultz]

Using what build?

Comment 10

[Ken Rohrer]

The latest build.
Ken

(In reply to comment #9)
> Using what build?

Comment 11

[Chris Thomas (CTho) [formerly [e-mail] [e-mail]]]

(In reply to comment #10)
> The latest build.
> Ken
> 
> (In reply to comment #9)
> > Using what build?
> 
> 

There are a surprisingly large number of different builds people manage to think are the "latest".  Can you provide a specific build ID?  (Go to help->about and copy the string)

Comment 12

[Ken Rohrer]

I can confirm that this bug has been fixed in build Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9a1) Gecko/20051106 SeaMonkey/1.5a

Comment 13

[Mike Cowperthwaite]

Original reporter has never responded, most recent reporter believes the 
problem has been solved.